Integrated Marketing Communications Plan for Toscano Pizza Bruschettina of Woolworths
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This paper suggests an integrated marketing communications plan for Toscano Pizza Bruschettina offered by Woolworths Group. It includes background information, current marketing activities, market segmentation, communication objectives, core creative concept, media plan, and evaluation of the effectiveness of the IMC Plan.
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Running head: INTEGRATED MARKETING COMMUNICATIONS PLAN INTEGRATED MARKETING COMMUNICATIONS PLAN FOR “TOSCANO PIZZA BRUSCHETTINA” OF WOOLWORTHS Name of the Student: Name of the University: Author’s Note:
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1INTEGRATED MARKETING COMMUNICATIONS PLAN Table of Contents 1.0 Introduction................................................................................................................................2 2.0 Background Information............................................................................................................2 3.0 Overview of the current marketing activities............................................................................3 4.0 Current market segmentation.....................................................................................................4 5.0 Communication Objectives.......................................................................................................5 6.0 Core creative concept that can be adapted for different media..................................................5 7.0 Media Plan.................................................................................................................................6 8.0 Evaluation of the effectiveness of the IMC Plan.......................................................................7 9.0 Conclusion.................................................................................................................................9 10.0 References..............................................................................................................................10
2INTEGRATED MARKETING COMMUNICATIONS PLAN 1.0 Introduction As stated by Kitchen (2017), the business corporations are required to adequately promote or advertise the products or services offered by them and for the achievement of this particular end the business corporations take the help of adequate marketing strategies. Fill and Turnbull (2016) are of the viewpoint that the business corporations are required to ensure the fact that the different forms of communications that they undertake with their stakeholders or customers are interlinked or connected with each and they do not offer diverging information to the customers. More importantly, the adequate usage of this process enables the business corporations to substantially enhance the visibility of the products or services offered by them and thereby increases the sales volume of the same (Turner 2017). This is important since if the customers do not have adequate information regarding the products or services offered by the business corporations then it is likely that they would not purchase the same. This purpose of this paperistosuggestanintegratedmarketingcommunicationsplanfor“ToscanoPizza Bruschettina” offered by Woolworths Group. 2.0 Background Information Woolworths Group, founded in 1924 and headquartered in Bella Vista, New South Wales, Australia, is the 2ndlargest retail corporation of the nation of Australia and holds than 80% of the retail industry market share in the nation of Australia along with Coles, its primary rival (Woolworths.com.au 2019). The concerned corporation offers different kinds of groceries, furniture,books,liquor,petroleumandothersimilarproductstothecustomers.More importantly, the corporation has more than 995 stores in the nation of Australia and New Zealand and is presently trying to expand its business in the other host nations of the world as well (Woolworths.com.au 2019). In addition to these, Woolworths had been able to attain a unique
3INTEGRATED MARKETING COMMUNICATIONS PLAN position within the retail industry of Australia by way of the low-cost high-quality products or services offered by it. Key and Czaplewski (2017) are of the viewpoint that the customers in the present times have shown a higher propensity towards the consumption of the organic food products because of the large number of health issues faced by them. Woolworths is trying to capitalize on this particular customer trend by way of introducing different kinds of organic food products within the product portfolio which is being offered by it. An important example of this is the “Toscano Pizza Bruschettina” bread offered by it. For instance, it is seen that this bread is completely organicinnatureandmanufacturedtakingintoaccountthetasteaswellasthehealth requirements of the customers. Furthermore, taking into account the budget constraints of the customers, the corporation charges nominal among of money for the concerned bread, that is, only $2.13 / 100G (Woolworths.com.au 2019). These in turn are some of the major reasons for the extensive popularity as well as the large sales volume of the concerned bread offered by Woolworths. 3.0 Overview of the current marketing activities Woolworths Group presently for the effective marketing of the different products or services offered by it is taking the help of both traditional marketing methods and also digital marketing methods as well (Woolworths.com.au 2019). For instance, taking the help of the traditional marketing practices the business corporation under discussion here had been able to enhance the visibility of the concerned product among the customers by advertising regarding the same over television, radio, newspapers and others. In addition to these, it is also seen that the ‘word of mouth’ style is also being used by the concerned corporation for verbally advertising the different services or products offered by it to the customers who visit the stores of
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4INTEGRATED MARKETING COMMUNICATIONS PLAN the corporation. Furthermore, the different tools of digital media are also being used by the concerned retail corporation for promoting the different types of products or services offered by it. For example, creative advertisements regarding the same are being frequently placed by the concerned corporation over the diverse social media platforms. More importantly, the process of search engine optimization (SEO) is also being used by Woolworths for the promotion of the different kinds of products or services offered by it. These in short are some of the most important marketing practices which are being used by Woolworths for the promotion of the different products or services offered by it to the customers. 4.0 Current market segmentation Woolworths for the sale of the “Toscano Pizza Bruschettina” organic bread is mainly focusing on the individuals related to the age bracket of 24-56 years of age and from the middle class family background. This can be explained on the basis of the fact that the individuals related to this particular demographics are the ones who have shown the maximum amount of propensity towards the consumption of organic food products in the present times (Kerin and Hartley 2015). More importantly, the individuals related to this segment of the population who are highly conscious regarding their health and generally like to lead a healthy lifestyle. In addition to these, it had been seen that the people related to this particular segment of the population face numerous health issues like diabetes, obesity and others. Furthermore, the people belonging to this segment also frequently use different kinds of social or digital media and easily get influenced by the promotional advertisements placed by the business corporations over the same (Ots and Nyilasy 2015). Woolworths had selected this particular segment of the Australian population taking these aspects or traits of the concerned segment into account.
5INTEGRATED MARKETING COMMUNICATIONS PLAN 5.0 Communication Objectives Thethreemostimportantcommunicationobjectivesoftheintegratedmarketing communications plan that Woolworths needs to use for its “Toscano Pizza Bruschettina” organic bread are listed below- To increaser the awareness of the customers regarding the organic bread offered by it and its value proposition To increase the visibility of the “Toscano Pizza Bruschettina” organic bread offered by Woolworths among its customers Tocollectrelevantfeedbackfromthecustomersregardingthe“ToscanoPizza Bruschettina” organic bread regarding its quality and also the manner in which the same can be improved 6.0 Core creative concept that can be adapted for different media
6INTEGRATED MARKETING COMMUNICATIONS PLAN 7.0 Media Plan The media plan that Woolworths can follow for the “Toscano Pizza Bruschettina” organic bread offered by it is listed below- Marketing Strategy Marketing Measures Responsible Person Key Resources Time PeriodBudget Traditional Marketing Strategies Wordof mouth promotion, promotion over television, radio, newspapers, magazines and others Media Manager, Marketing Manager and others Human Resources, printmedia, television, billboards, radioand others 6 Months$50,000 Digital Marketing Strategies Search Engine Optimization (SEO), content marketing, socialmedia marketing, e- Media Manager, Content Manager, Marketing Manager and others Socialmedia platforms, human resources and others 12 Months$30,000
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7INTEGRATED MARKETING COMMUNICATIONS PLAN newsletters and others Woolworths in the initial phases will focus more on the traditional marketing strategies like word of mouth promotion, advertisement over newspapers, television, bill boards and others and less on the different digital marketing strategies. This is the reason why the retail corporation underdiscussionherehadallocatedmorebudgettothetraditionalmarketingstrategies. However, as the target market or for that matter the customer base of the concerned corporation increasers the focus of the corporation would shift towards the usage of the digital marketing strategies.Forinstance,byfocusingmoreonthedigitalmarketingstrategiestheretail corporation under discussion here would be able to not only enhance its product visibility or for that matter spread adequate amount of information to its customers but would also get the opportunitytosubstantiallyenhanceitstargetmarketorcustomerbaseaswell.More importantly, since the business corporation under discussion here had decided to focus on the customers who frequently use the diverse platforms of social media thus it is likely that the adequate usage of different digital marketing strategies will enable the concerned corporation to effectively attain the communication objectives that had been formulated for it. 8.0 Evaluation of the effectiveness of the IMC Plan Bruhn and Schnebelen (2017) are of the viewpoint that the mere formulation of the integrated marketing communication plans is not adequate rather the business corporations also needs to take the help of different kinds of monitoring or for that matter evaluation methods for the evaluation of the success attained by them through the usage of the same. In the particular context of Woolworths and the “Toscano Pizza Bruschettina” organic bread it needs to be said
8INTEGRATED MARKETING COMMUNICATIONS PLAN that the concerned corporation needs to take the help of different milestones which in turn would help them to monitor the effectiveness or for that matter the success attained by them through the usage of the IMC plan. The three milestones that Woolworths need to take the help of for measuring the achievement of the three communication objectives formulated in the earlier section of the paper are ;listed below- The customer base on which Woolworths focuses on for the sale of the Toscano Pizza Bruschettina” organic bread offered by it have adequate awareness regarding the bread and also the benefits offered by it There is adequate visibility of the “Toscano Pizza Bruschettina” organic bread offered by Woolworths in the market and also in the different stores of the concerned retail corporation as well Woolworths is being able collect the required amount of feedback from the customers regarding the improvement of the quality of the “Toscano Pizza Bruschettina” organic bread offered by it The diverse platforms of digital media are going to play a pivotal role to help Woolworths not only attain the communication objectives formulated by it but also for the purpose of measuring the effectiveness of the same as well. For instance, as mentioned earlier in the latter part Woolworths would mainly rely on the different social media or for that matter digital media platforms for the purpose of effectively promoting the “Toscano Pizza Bruschettina” organic bread offered by it. Furthermore, it is through the usage of the diverse social or digital media platforms itself that Woolworths would not only be able to spread awareness regarding the concerned organic bread to the customers but would also be able to enhance the visibility of the concerned bread among the customers as well. Lastly, the required feedback related to the
9INTEGRATED MARKETING COMMUNICATIONS PLAN improvement of the quality as well as the nature of the “Toscano Pizza Bruschettina” organic bread would be collected by Woolworths from the different social or digital media platforms itself. Thus, it can be said that the adequate usage of the disruptive technologies of internet and socialmediaarepivotalfromtheperspectiveofWoolworthsandits“ToscanoPizza Bruschettina” organic bread. The success of the proposed IMC plan can be effectively gauged through the usage of three primary indicators, namely, adequate awareness among the customers regarding the “Toscano Pizza Bruschettina” organic bread, adequate visibility of the concerned bread among the customersandthecollectionoftherequirementfeedbackfromthecustomersforthe improvement of the quality of the organic bread under discussion here. More importantly, the IMC plan under discussion had been created or for that matter formulated taking these three aspects into effective consideration. 9.0 Conclusion To conclude, the usage of adequate integrated marketing communications plan had become important for the modern business corporations. This helps the business corporations to cascade the required product or service related information to the customers which in turn helps in the enhancement of the concerned product or service sales volume. More importantly, the business corporations also need to take the help of adequate communication objectives for the achievementofwhichtheyneedtocreatetheintegratedmarkingcommunicationplan. Furthermore, the usage of the marketing practices should also be in alignment with the communication objectives that they have formulated and they are also required to take the help of adequate monitoring methods for the measurement of the effectiveness or the success of the same. These aspects of the process of integrated marketing communications become apparent
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10INTEGRATED MARKETING COMMUNICATIONS PLAN from the above discussion of the same in the particularcontextof the “Toscano Pizza Bruschettina” organic bread offered by Woolworths. 10.0 References Andrews, J.C. and Shimp, T.A., 2017.Advertising, promotion, and other aspects of integrated marketing communications. Nelson Education. Blakeman,R., 2018.Integrated marketingcommunication: creativestrategy from ideato implementation. Rowman & Littlefield. Bruhn, M. and Schnebelen, S., 2017. Integrated marketing communication–from an instrumental to a customer-centric perspective.European journal of marketing,51(3), pp.464-489. Fill,C.andTurnbull,S.L.,2016.Marketingcommunications:brands,experiencesand participation. Pearson. Finne,Å.andGrönroos,C.,2017.Communication-in-use:customer-integratedmarketing communication.European Journal of Marketing,51(3), pp.445-463. Juska, J.M., 2017.Integrated marketing communication: advertising and promotion in a digital world. Routledge. Keller,K.L.,2016.Unlockingthepowerofintegratedmarketingcommunications:how integrated is your IMC program?.Journal of Advertising,45(3), pp.286-301. Key, T.M. and Czaplewski, A.J., 2017. Upstream social marketing strategy: An integrated marketing communications approach.Business Horizons,60(3), pp.325-333. Kitchen, P.J., 2017. Integrated marketing communications. Evolution, current status, future developments.European Journal of Marketing,51(3), pp.394-405.
11INTEGRATED MARKETING COMMUNICATIONS PLAN Luxton, S., Reid, M. and Mavondo, F., 2015. Integrated marketing communication capability and brand performance.Journal of Advertising,44(1), pp.37-46. Manser Payne, E., Peltier, J.W. and Barger, V.A., 2017. Omni-channel marketing, integrated marketing communications and consumer engagement: A research agenda.Journal of Research in Interactive Marketing,11(2), pp.185-197. Ots, M. and Nyilasy, G., 2015. Integrated marketing communications (IMC): Why does it fail?: An analysis of practitioner mental models exposes barriers of IMC implementation.Journal of Advertising Research,55(2), pp.132-145. Patti, C.H., Hartley, S.W., van Dessel, M.M. and Baack, D.W., 2017. Improving integrated marketingcommunicationspractices:Acomparisonofobjectivesandresults.Journalof marketing communications,23(4), pp.351-370. Turner, P., 2017. Implementing integrated marketing communications (IMC) through major event ambassadors.European Journal of Marketing,51(3), pp.605-626. Valos, M.J., Haji Habibi, F., Casidy, R., Driesener, C.B. and Maplestone, V.L., 2016. Exploring theintegrationofsocialmediawithinintegratedmarketingcommunicationframeworks: Perspectives of services marketers.Marketing Intelligence & Planning,34(1), pp.19-40. Woolworths.com.au 2019.Woolworths Supermarket - Buy Groceries Online. [online] Available at: https://www.woolworths.com.au/ [Accessed 19 Sep. 2019].