Integrated Professional Skills in the Digital Age

INTEGRATED PROFESSIONAL
SKILLS IN THE DIGITAL AGE

Table of Contents
INTRODUCTION.................................................................................................................................3
TASK....................................................................................................................................................3
Explain in detail the various communication and collaboration tools and their impact upon the
businesses in the situation of pandemic.............................................................................................3
The concept of computing and cloud storage have been of significance since a decade now and the
organizations are more focused upon maintaining their own infrastructure in terms of online
services. Discuss various strengths, weaknesses, scope and applications of cloud computing and
storage...............................................................................................................................................5
Explain the various positive and negative aspects of the goods and services being sold through
online and offline mode.....................................................................................................................7
CONCLUSION.....................................................................................................................................9
REFERENCES....................................................................................................................................10

INTRODUCTION
Information and communication technology is referred to the components and the
infrastructure that facilitates and enables various methods of modern computing. The term
Information and Communication Technology is the term used for various components of
networking, systems and applications that are combined together and facilitates various
organizations to interact with the digital world. Information and communication technology
have a crucial and a significant role to play in the enhancement of organizational
performance. The communication sector is widely encouraged by the techniques of web
conferencing. The Information and Communication Technology comprises of the traditional
technologies such as landline telephones, radios, etc. along with the internet specific devices
and various other wireless network (Bida, 2020).
The study revolves around the various tools of Information and Communication
Technology and their significance amidst the pandemic. Though along with its benefits, there
have been various challenges that have been faced due to these technologies. The study
covers various topics in aspect of Integrates Professional skills that have its essence in the
present era.
TASK
Explain in detail the various communication and collaboration tools and their impact upon
the businesses in the situation of pandemic.
There are various communication and collaboration tools that can be brought in use in
the various organizations amidst the pandemic that can be helpful in dealing with the
circumstances and conduct a smooth flow of work in the organizations. The various apps and
software tools help in facilitating an improved communication at workplace among the
individuals. The various communication and collaboration tools are listed below-
 Slack- Slack was introduced as a messaging tool that was developed by the video
game developers and it is now a full fledges communication and collaboration
platform. This tool provides an easy access to messaging and various services like
drop box and twitter too. The conversations and channels are organized on the basis
of topics and the individual can communicate as much as they wish.
 Zoom- It has been the game changes during the pandemic in the world. This tool has
also been termed as the business story of 2020 as this had helped the individuals to
stay in touch and collaborate through the medium of conferencing where numerous
people could join at a specific time. It is a cloud based service that facilitates video
conferencing, online meetings and collaboration through chats and mobile as well
(Bonfield and et.al., 2020).
 Cisco Web EX- Cisco web ex was established in the year 2007. It is considered as the
most prominent tool in the universe as this is used in almost every continent of the
world. The Cisco web ex focuses on providing high quality to their clients which are