Integrated Professional Skills in the Digital Age

Integrated
professional skills in
the digital age

TABLE OF CONTENTS
Integrated professional skills in the digital age...............................................................................1
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Evaluation of technologies used by businesses...........................................................................3
Cloud storage and computing......................................................................................................5
Privacy and security challenges related to online services and their measures...........................8
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
Digital technology is defined as electronic handling, generation and processing of data.
The use of various digital tools has not only improved learning but are also contributing
significantly in business processes (Varghese and Buyya, 2018). Recent situations of Covid 19
pandemic are managed by companies with the help of emerging digital technologies. Without
integration of digital tools it could have impossible for service providers to continue their
operations. This report will provide an analysis of two such applications which supported
business during pandemic situations. It will also discuss various aspects of cloud computing
which has become an integral part of the world. This report will also provide a critical evaluation
of all privacy concerns and related measures associated with digital technology.
MAIN BODY
Evaluation of technologies used by businesses
Zoom:
It is a video conferencing application which is widely used by organisations to conduct
meetings or interaction when teams are working from remote locations.
Features and suitability: This app features both audio and video mode so that live
communication as well as recording sessions can be conducted. During pandemic situation it
emerged as one of the most effective tool to conduct virtual meetings in business as well as
education sector. Zoom app can host large conferences with ancillary, advanced and basic
features so that high quality audio and videos can be delivered on cloud services. Its output
quality is not affected by number of participants (Subramanian and Jeyaraj, 2018). The
application also provides features such as virtual background, waiting rooms to enhance security
and integration of calendar. The app also allows sharing screen at any moment between multiple
users. When work from home has became a new trend virtual background and ‘touch up my
appearance’ features allow users to improve their appearance in the video conference. The
application also has features such as HTTP access, unlimited voice over internet protocol, hybrid

cloud services, and full screen view and group messaging features. It allows users to have more
interactive experience of conferences.
Advantages: Zoom is very easy solution for virtual conferencing which can be easily connected
on multiple platforms such as desktop, mobile and room systems. Its user interface is very simple
yet provided with enterprise level features such as virtual meetings, online training and video
conferences. It’s pricing very affordable at both large and small scale making it popular among
various users (Giaquinto, 2021). Another advantage of this application is that it is highly flexible
and can even work on slow connection because it uses cloud servers which can even provide
good quality at low bandwidth. Zoom is centralised platform in which users can also participate
in live chats even during conversations making it more interactive.
Disadvantages: Increasing demand and user load is making Zoom services quite slow in addition
to unsatisfactory customer services. The biggest disadvantage of the application is that its
security is easily affected by intrusion from unauthorised parties. The passwords can be easily
hacked and thus business data is at great risk. The application lacks one key feature that it does
not allow to delete any inappropriate comment. Thus several behavioural and code of conduct
issues are faced by employers and other users.
Microsoft teams
This application functions as communication hub by features such as chatting, file
sharing and conference calls. Thus it reduces the email communication within companies and
provides a more interactive platform to the firms.
Features:
Microsoft teams can easily collaborate with the office documents and thus users do not
have to switch apps. This application also allows sharing and creating within dashboards so that
feedbacks can be taken. For allowing the safety of user data Microsoft teams features various
security enhancements. Along with the online meetings application also has features of instant
messaging, Emojis and stickers. The users can make private as well as group discussions. The
application also allows file sharing, conversation tracking and contact search (15 benefits of
Microsoft Teams, 2021). Team application fosters communication greatly because it permits real