This document discusses the positive and negative aspects of social media in the digital age. It explores the challenges and measures related to security and privacy. Additionally, it compares Facebook and Twitter for business sustainability.
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Integrated Professional Skills in the Digital Age 1
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Table of Contents INTRODUCTION...........................................................................................................................3 MAIN BODY...................................................................................................................................3 1..............................................................................................................................................3 2..............................................................................................................................................5 3..............................................................................................................................................7 CONCLUSION................................................................................................................................9 2
INTRODUCTION Internetisconsideredasglobalcomputernetworkthatprovidehugevarietyof information as well as communication facilities. It is determined as consistent of interconnected networks which use standardized communication protocols. Now a day internet have several important applications from which social media become one of the mostly used online service (Aksal, 2015). Social media refers to interactive computer mediated technology which facilities creation as well as sharing of idea, career, information and forms of expressions through virtual communication. The main aim of conducting this report is to compare as well as contrast among positive and negative aspects of social media. It also include challenges and measures related to security as well as privacy which are necessary to taken while using social media and report will also include compare between two social media on different basis. MAIN BODY 1. Social media considered as websites as well as applications which are designed in order to allow peoples to share informations, content or any ideas quickly and in real time duration. According to different people social media is determined as applications that are used in smartphone or tablet in order to conduct communication or share information. Respective media have ability to shares opinions, photo, audio, message, event and so on at the real time. In today's time social media is beneficial for society, company and nation (Baym, 2015). Social media can be used by a person through web based technology at laptop as well as desktops or user can also download application on their phone. There are several positive and negative aspects of social media at the internet, from which some are mentioned below:- Positive aspects of social media on internet- ď‚·Develop connectivity:It is main positive aspect of social media that it help people or society in developing connectivity. Through this media people from anywhere can develop connection with each other effectively by avoiding issues related to location, culture, time and religion. By social media individual able to share their thought, idea, plan or any thing to others. ď‚·Help in education:Social media provide numbers of benefits to students as well as teachers. Through respective source it become very easy to educate from others who are 3
professional or experts in specific field. It will also regardless location, education background and time for education. ď‚·Informations and Updates:By using social media a person can update themselves from all latest information that are happing around the world. In today's time, television as well as print media get biased in order to convey true information or message (Ellaway and et. al., 2015). But by conducting research on social media an individual can get all the true facts as well as information. ď‚·Help company in promotion:There are different types of social media which are used by an organisation in order to promote their products and services at world wide level such as Facebook, Instagram, LinkedIn and so on. This is also considered as less expensive method for promoting goods and services of a company as well as it will also save time. This is so because through social media by conducting one post firm can reach to huge numbers of audiences. ď‚·Help government and agencies fight crime:Social media is considered as one of the most effective source which a can used by government as well as agencies in order to fight crime. This is so because by using social media platform agencies and government can easily spy as well as catch criminals for fighting crime around the world wide level. Negative aspects of social media on internet- ď‚·Increase Cyberbullying:In respect of report published by PewCenter.org now a day most of the children are becoming victims of cyberbullying from past (10 Advantages and Disadvantages of Social Media for Society,2020). This is so because now anyone can create fake account and do any illegal activities without traced, it shows how easy any person get bully at internet. ď‚·Hacking account:At social media it is very easy to hack as well as share anyone personal or private information on internet. This may lead to loss of personal life or finance because by hacking personal and private information hacker can demand for anything (Flewitt, Messer and Kucirkova, 2015). Every year there are numbers of personal data or information are hacked by hacker through social media like Facebook, LinkedIn, Instagram, Twitter and so on. ď‚·Increase fraud and scams:By using social media rate of fraud as well as scams get increased because through it hacker can hack account and access wall personal or private 4
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information. Through that they can conduct scams and fraud such as forwarding wrong chain letter, cash grabs and so on. ď‚·Cheating and relationship issues:In today's time many people are using social media for creating their relationship or propose or marry with each other (Goldie, 2016). This can turn to wrong decision several time because at social media people are showing fake or incorrect information through which they are developing fake feeling in respect of others. ď‚·Develop health issues:Excess use of social media also lead to negative impact on the health of a person. Like exercise is considered as key to lose weight but in today's time mostly people are using social media which make them lazy. This will lead to health issues such as eye sight weak, obesity, laziness and many more. These are some of the major positive as well as negative aspect of social media on internet. So it is essential for society to use social media in limit in order to avoid its negative aspect. 2. In today's time social media is considered as one the mostly used media for conducting communication. There are several social media which a person can used such as Gmail, WhatsApp, Facebook, LinkedIn, Instagram, Twitter, Snapchat and many more (Grand-Clement and et. al., 2017). While using this a person may go through several challenges related to security as well as privacy for which they can take numbers of measures, from which some major are given below:- Challenges of security and privacy of social media services- ď‚·Phishing:This is considered as main challenge which is faced by a company due to social media. According to which hacker creates face social media account which look similar to actual profile of firm (Gretter and Yadav, 2016). Through that they attract customers toward them and steal their confidential data or informations. It is happen mostly with retail company website because at that customer's share their personal details including bank or credit card informations. ď‚·Identify theft or data leakage:In 2012 there are around 12 million people who faced challenge related to security and privacy of data at social media because their personal information are theft for conducting fraud activities. This will result to loss of $21 billion 5
at United Kingdom (PRIVACY, SECURITY & HEALTH RISKS OF SOCIAL MEDIA & HOW TO PREVENT THOSE,2020). According to this challenge an individual personal or private information get theft for conducting wrongful activities. ď‚·Profile hacking:It is considered as most common challenge related to security and privacy at the social media services. In this issue hacker hacked social media account of a person and for them it is not a hard task they can just do it in minutes. In respect of this hacker crack passwords of social media user and steal all person information in order to conduct some illegal activity or sell it to others. ď‚·Fake offers and schemes:Now a day people are attracted to do shopping through e commerce platform or online media (Jacobs, Amuta and Jeon, 2017). While using social media there are several e commerce advertisement come and a person tempted to click on that link. These links are generally fake copy all person or private information within minutes and that information may used by illegal person for conducting wrongful activities. ď‚·Brand impersonation:According to this company face challenge related to brand impersonation because mostly hackers promote false things about company by using duplicate account of firm. In respect of this sometime hacker send wrong messages to customers which directly harm to brand image and name. Measures take for avoiding issues related to security and privacy at social media- ď‚·Use two factor authentication:In order to avoid challenges related to security and privacy at social media company must use TFA i.e. Two factor authentication because it help in additional level for security. In respect of this company need to provide additional information along with the users username and password. ď‚·Set strong password:It is essential for every individual and company to always set strong password because it is consider as key to avoid hacking of social media at primary level. In order to set strong password a person must need to use combination of numbers, alphabets and symbol. This is so because these types of passwords are hard to identify and hack. ď‚·Don't accept requests of unknown profile:In order to avoid situation of hacking a person should not accept requests of unknown profile because that might be from scam or fraud account. Along with this, if an individual is not sure about any profile then he/ she 6
can check its background through Golookup tool, this tool is currently only available from United state citizens. ď‚·Think twice before clicking any link:Now a day there are several malicious links are present at social media which may lead to cyber crime or frauds (Keengwe, 2015). It is so because that might lead to unwanted viruses as well as it may also develop links to achieve address of social media user who click on specific link. These might lead to devastating as well as undesirable issues. ď‚·Avoid participate in survey or questionnaire:It is some people habit that they want to take participation on every entertaining activities like survey or questionnaire as they may get prize, jackpot and so on. But these survey or questionnaire links might be fake that copy person detail of a person and further use it for fraudulent activities. 3. There are several types of social media platforms available around the world that help society in conducting communication in effective manner. The selection of social media channel is based on its usage, feature and applications. Moreover there are also numbers of social media which are used by a business for the purpose of sustainability such as Facebook, Instagram, Printerest, Snap chat, YouTube, Twitter, LinkedIn, TikTok, Yelp and many more (McKnight and et. al., 2016). The comparison among the two mostly used social media by a business for sustainability are given below:- Comparison between Facebook and Twitter- Basis of comparisonFacebookTwitter Meaning Facebookisconsideredas socialconnectivityplatform whichconnectsan organization with a huge group of people at a particular time. Itisconsideredassocial connectivitywebplatform which a company can used in order to post as well as read short messages. Basic feature It is a determined as typical socialnetworkingmedia, whosebasicfeatureisto maintainprofileandstay This can be used by a company inordertoconductmicro blogging characteristics. 7
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connected with audiences. Founded inIt is founded in 2004.It is introduced in 2006. Founded byFounderofthisplatformis Mark Zuckerberg. It is introduced by Jack Dorsey. Headquarter HeadofficeofFacebookis locatedatMenlo,California, USA. Its headquarter is located at San Francisco, California, USA. AudiencesHere audiences are known as friends. At this application audiences are know as followers. Instant messaging In this company may conduct instantmessagingtotheir audiences. At Twitter there is no option of instantmessagingfora company. Content characters At this social media platform companymayuseunlimited content characters. Atrespectivesocialmedia platform a firm can only use maximum140characters (DifferenceBetweenFacebook and Twitter,2020). Lifespan of content Atrespectivesocialmedia platformstatuspostingis evergreen. InrespectofTwitter engagementisofshortterm because of regular updates. Focuses onAccordingtothiscompany will focus on social graph. Inthisanorganisationwill focuses on interest graph. Feature of game playing Inthisfeatureofgamingis available due to which more audiences are attracted toward it (Mihalcea, 2017). At Twitter there is no gaming feature is available due to which it have limited ratio of numbers of audiences. How to express views In respective platform a person canexpresstheirfeeling InTwitteranindividualcan sharetheirfeelingbyusing 8
toward company through like, comment and share. replay,retweetandfavourite options. By comparing Facebook and Twitter on the basis of their feature, application, Lifespan of content and many other aspects it can be determined that for a company sustainability Facebook social media can be appropriate because through it firm able to attain several benefits. For example it help in attracting more and more customers, developing effective communication with audiences. Along with this it also lead to open interaction with audiences which help companyindecisionmakingprocessbecausethroughinteractionmanagementableto understand customers requirement and need (Tømte and et. al., 2015). On the other hand, twitter as a social media also plays an effective role for a company because through it they able to attract professional audiences as compare to Facebook. In addition to this it can be determined that Social media site can be used as a communication tool because through it company can effectively interact with their audiences as well as it will also help management in developing proper decision. Moreover through social media a firm can communicate about their plans, products, services, facilities and discounts to their customers by positing on it. CONCLUSION By above discussed point it can be summarised that in today's time use of social media get increased which have both negative as well as positive aspects. Positive aspects of social mediaareitdevelopconnectivity,helpineducation,promotingcompanyofferings,aid government and agencies fight crime and many more. On the other hand negative aspects of social media are it lead to increase in cyberbullying, hacking account, increase fraud and scams and so on. Along with this, there are several challenges faced by an individual due to privacy and security at social media such as data leakage, hacking, spam profiles and so on. So it is essential for an individual to adopt different measures in order to avoid or overcome challenges related to social media. There are also several social media platform which a person or an organisation can adopt such as Facebook, Twitter, LinkedIn, Instagram and so on. These all social media are different from each other in respect of features, application and other aspects. So the usage of these social media is based on required of a person. 9