Positive and Negative Aspects of Goods and Services Being Sold Offline and Online

Integrated
Professional Kkills
in the Digital Age

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY..................................................................................................................................3
Positive and Negative Aspects of Goods and Services Being Sold Offline and Online.............3
Tools to Keep and Manage Passwords........................................................................................6
Comparing Two Main Track and Trace Applications Used by Population of Different
Countries......................................................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................12

INTRODUCTION
The advancements and innovation of new, unique and valuable technological solutions
and the widespread adoption of the internet across increasing number of people of a country’s
given population has brought about the new digital age in the 21st century. The digital age has
changed the entire way in which consumers conduct their shopping or retail business operations.
The digital age has also resulted in the changes to how individuals protect their private and
confidential information on the internet, whether through usernames, passwords or other
credentials, management of which is also extremely problematic and challenging for the
individuals living in the digital age (Wong, Wong and Ke, 2018). The digital age has also
allowed us to combat back against the spread of the deadly Coronavirus (COVID-19) through the
use of contact tracing apps, although their overall value to the society is still questionable. This
report evaluates all these topics in detail in order to come to relevant and reliable conclusions.
MAIN BODY
Positive and Negative Aspects of Goods and Services Being Sold Offline and Online
In the digital age, goods and services manufactured by business organisations are sold to
the consumers in the population through both online and offline channels, with there being
several advantages and some disadvantages to the use of both such online and offline channels
for selling of manufactured goods and products. The major negative and positive aspects of
selling services and goods through online channels are as follows:
Positive Aspects of Goods and Services Being Sold Online:
 Customer Convenience: Conducting the shopping operations through online medium is
highly convenient for the customers because they can browse through all the varied
options available to them on the digital stores in their free time and choose to have the
product delivered right to the doorstep of their desired preferred destination, making the
entire process of shopping online highly convenient for the customers. Shopping online
also allows for customers to make the best use of their limited free time as they do not

have to physical go to the traditional stores and waste their time purchasing goods and
services. Affordable: Another positive aspect of goods and services being sold through online
mediums is that online digital stores provide to the customers several distinct discount
options and vouchers, which the consumers can make use of in order to decrease the
overall cost of their purchased goods or services. This is highly advantageous for the
customers as they get to enjoy the same goods and products at decreased costs when
compared to if the consumers had purchased the same goods and services through
traditional offline physical stores (Falode and et.al., 2016). Another reason that goods and
services sold online have reduced costs attached is because for online goods and services,
there does not exist any kind of middle man between the manufacturer and the customer
who has to take his share from the overall cost of the sold goods and services to the
customers. Increased Variety: Another major positive aspect of goods and services being sold
through the online mediums relates to this medium providing increased variety and range
of products for the customers to choose from when compared to the traditional physical
stores. Through the online mediums, the consumers have access to a very wide range of
good and products sold by various different manufacturers, with the consumer being able
to effectively compare the features and cost of various different goods and services, in
order to come to valid and preferred conclusions for their shopping operations.
Negative Aspects of Goods and Services Being Sold Online:
 Environmental Impact: A major negative aspect of goods and services being sold
through the online mediums relates to the negative impact that these have on the external
environment. As the packaging and delivery of the purchased goods and products by
consumers through online mediums requires excessive use of plastic packaging in order
to ensure that the goods and products do not get damaged during the transportation
process, with this plastic packaging being in several layers, this has a negative impact on
the overall environment and contributes significantly towards plastics pollution. Delay: Another major negative aspect of goods and services being sold through the
online mediums relates to the delay between the customer engaging in financial