Technologies used by businesses and its features, application, suitability, advantages and disadvantages

Integrated Professional skills
in the Digital Age

Contents
INTRODUCTION...........................................................................................................................................3
MAIN BODY..................................................................................................................................................3
Technologies used by businesses and its features, application, suitability, advantages and
disadvantages..........................................................................................................................................3
Advantages and Disadvantages, suitability and application of cloud storage and computing.................5
Discuss the challenges and measures of security and privacy that businesses and users would take.....8
CONCLUSION...............................................................................................................................................9
REFERENCES................................................................................................................................................9

INTRODUCTION
Information and Communication technology (ICT) refers to the technology businesses
uses to share information with less time and efforts thus most of the organisations now prefer
different technologies for their own beneficial after Covid-19. It makes easy for businesses to
transact daily business operations in an effective and efficient manner (Mansour, 2017). The
present assignment report is based on the use of technologies that are widely used by businesses
due to pandemic, COVID-19. In addition with this, the report discusses the importance of cloud
storage and computing to meet business needs in order to acquire and maintain their own
infrastructure in offering online services. At last, challenges and measures of security and
privacy that businesses and users would take to go online has been also discussed under this
report.
MAIN BODY
Technologies used by businesses and its features, application, suitability, advantages and
disadvantages
There are different technologies that businesses can use for its own benefits which
includes Zoom, Microsoft Teams, Go to Meeting, Team Viewer, WebEx etc. Due to pandemic,
COVID-19 the need of using such technologies are high due to which every business
organization invest more to acquire such technologies to achieve long-term sustainability into
competitive market. Here are the explanation of some technologies that businesses can use for its
own benefits:
Zoom
It is an application that provide its users to place free video calls with number of people
or an individual. It has its primary focus on business which targets the professions around the
world. For example, it provides user to connect at distance locations with clear and audible
visibility. The prime customers of the app are Acceleration partners, Acosta, Mascus, Delta,
Popsockets and Dropbox.
Features
 The app uses starred feature which provides its contacts, messages and channels on top.

 It allows to use customize background pictures and search options chats for convenience
of customers.
 The app is best known for best video and audio transfers and instant sharing tools. The zoom helps in recording the meetings and events and can be uploaded to Blackboard
Learn, Box, One Drive Video, or YouTube.
Advantages
 The App is easy to use as it easily connects to desktops and mobile devices.
 The application is pocket friendly for small business setup apart from other conferencing
apps.
 It is capable for running on windows, linux and android operating system.
 It allows more flexibility in work. Participants can communicate anytime through live chats in the middle of the
conversation.
Disadvantages
 The customers service department failed in providing suggestive solution within
reasonable time period.
 Intrusion by strangers in hacking passwords make the zoom security matters a great
concern of its users.
 Cyber-attacks have resulted in losing its business ambit which resulted in economic
downfall.
 The server of the company is reported its linking network in China by which there is a
threat to customer personal data. Any person can join the meeting if properly zoom app is not used.
Microsoft Teams
It is messaging app which an organization uses to stay organized and have
communications at one place like meetings, videoconferencing app and file sharing. It is
integrated with its online office 365 which refers that is connected to others services which the
app provides such as excel and word. During the pandemic time, the app has gained high interest
as meetings have primarily moved to virtual environment.
Features