Integrated Professional Skills in the Digital Age (Assignment 2: Individual Report)

CFPBUS006 - Integrated Professional Skills in the Digital Age
(Assignment 2: Individual Report)
Student Name: Joseph Kwadwo Amponsah
Student ID: S200328
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Table of Contents
Executive Summary.........................................................................................................................3
1.0 Introduction................................................................................................................................4
2.0 Select any two different Web Conferencing providers to compare and contrast their features 4
2.1 Compare and contrast of two different web conferencing providers.....................................4
Skype............................................................................................................................................4
Zoom............................................................................................................................................4
2.2 Discussion of the application and suitability of Skype for businesses..................................5
2.3 Discussion of the application and suitability of Zoom for businesses...................................6
3.0 Discuss skills required to conduct research online and the challenges being faced..................7
3.1 Skills required to conduct research online.............................................................................7
3.2 Challenges being faced by online researchers.......................................................................9
Conclusion.....................................................................................................................................10
References......................................................................................................................................11
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Executive Summary
This paper develops a report on the modern information technology used in current business
world. First, this paper found that there are many web conferencing providers in current business
world, where Skype and Zoo are famous ones. Although these two providers are offering several
services, there are some different in features of these two applications. These differences are seen
in term of instant messaging, brand equity, nature, remote control, services, and users. However,
both of these two applications are suitable and application for the businesses. Most importantly,
Skype is widely popular to the businesses and their stakeholders for audio and video
conferencing. The second part of this paper found that online researchers need several skills that
are evaluating power of online resources, evaluating power of research date, accuracy, credibility
and reliability. However, many online researchers face challenges in conducting effective
research due to poor knowledge and understanding on online tools and application along poor
research and analytical skills.
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1.0 Introduction
In the modern business world; Information and Communication Technology (ICT) plays
an important role in the development of organizational performance. In the
communication sector of the organization; web conferencing is widely used. In this
study paper; the study presenter describes the selected two web conferencing systems
and presents the differences among the selected web conferencing systems briefly.
After that; the application and the importance of the selected web conferencing systems
in the business organization are presented here. At the second stage; this study
mentions and identifies the necessary skills for conducting research online and
challenges of doing research.
2.0 Select any two different Web Conferencing providers to compare and contrast
their features
2.1 Compare and contrast of two different web conferencing providers
Skype
Skype is regarded as a popular telecommunications application and web conferencing
systems through video and voice calls among the users. The users can transfer and
share the message, video, audio and images with other users. Skype is introduced and
launched at August, 2003 (Skype, 2019). It includes free services to the users.
Zoom
Zoom is a popular web conferencing system through video and voice calls among the
users. The headquartered of Zoom is at San Jose, California (Zoom, 2019). It includes
cloud computing services, video conferencing, online meetings, and chatting services to
the users. The users can transfer and share the message, video, audio and images with
other users.
Features Skype ZOOM
Instant Skype is considered as instant
messaging system. It has more
Zoom is also considered as
instant messaging system. It has
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