Importance of Intercultural Communication in Professional Spaces

Communication forms the backbone of every organization. Businesses focus on creating an
environment of transparent communication in order to instil trust and strategize the future course
of the business. As individuals we communicate with a lot of people in our personal lives but
through this course, I learnt about communication in professional spaces. We learnt about
different facets of effective communication in the workplace.
The most interesting topic that I read was intercultural communication. While studying this we
understood that organizations are getting truly diverse with the advent of globalization. The
increasing globalization has created a flat world. The flow of people, information and technology
from one part of the globe to another has become fairly easier (Martin & Nakayama, 2013).
Every individual comes from a different cultural background. Therefore in order to effectively
communicate with people from different parts of the world, the understanding and learning of
intercultural communication becomes critical. We continue to interact with people coming from
different cultural backgrounds. Therefore it is important that we learn about intercultural
communication. Individual cultures develop over a period of time. This culture is dynamic and
continues to change. This includes individual’s family values, traditions, roles, expectations and
various styles of non-verbal communication (Neuliep, 2017). There are various Australians who
travel to different parts of the world while there are various Australian organizations and
institutes that are equipped with people from different cultures. Intercultural communication
focuses upon understanding different cultures and enabling people to communicate effectively.
Cultural understanding and mutual respect plays a significant role in ensuring the success of
intercultural communication among people.
Intercultural communication often requires training and understanding of different cultures. This
is precisely why businesses put efforts in training their employees over intercultural
communication (Piller, 2017). This ensures that employees feel valued and transparent
communication in the business sustained. Therefore this course helped in understand the exact
meaning as well as the importance of intercultural communication through various
communication models.
I found this topic to be highly interesting because we conducted various activities in class that
helped me learn about different cultures, languages, stereotypes and traditions. I also have plans