Intercultural Business Communication

This assignment delves into the crucial topic of Intercultural Business Communication. It examines various aspects, including defining business discourse within an intercultural context, understanding students' attitudes towards experiential learning in international business, and exploring the role of technology like NFC in facilitating communication. The focus is on analyzing case studies and developing theoretical frameworks to understand successful intercultural collaboration in global business environments.

INTERNATIONAL
BUSINESS
COMMUNICATION

TABLE OF CONTENTS
TASK 1............................................................................................................................................1
TASK 1............................................................................................................................................1
1. Covered in PowerPoint Presentation..................................................................................1
2. Reflective statement...........................................................................................................1
TASK 2............................................................................................................................................2
1. Skills required for successful international business communication’s professional........2
2. Genuine exchange and acknowledgement of divergent views...........................................5
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

TASK 1
International communication is like a practice which is related with correspondence and it
will occur worldwide. It is also called as global communicating. If any organisation wants to
improve influence as well as identification of globalisation, then it is essential for them to
improve the needs and wants of international communication (Wild, Wild and Han, 2014). Along
with this, if an association wants to increase their market share then they have to do their
business at global level. For this, an enterprise can utilize some methodologies which are
associated with international communication. Additionally, setted objectives of British members
should mindful in setting to build their viability with respect to business.
TASK 1
1. Covered in PowerPoint Presentation
2. Reflective statement
Culture of business is basically associated with attitudes, beliefs, norms as well as values
of people. It assists to examine the way in which employees and administration of firm deal with
their clients which are available at external environment. They are an essential factor for each
and every kind of business and can influence company either directly or indirectly. I want to
establish an enterprise in the UK, but I do not have knowledge regarding international business
and its culture. As each and every nation has their own culture which is followed by them in an
effective way. Thus, it is significant for me that while I am going to start business, I have to
know about the business culture as well as etiquette (Welch and et. al., 2011). As a result, I can
provide growth and advancement to firm in an effective and efficient manner. I have to know
some kind of languages, rules, code of conduct, behaviours and so on where I am starting my
business. Culture of each nation or association is not quite the same as each other. The way of
life of my country is not similar as the United Kingdom nation. In this way, it is my own
particular obligation of think about that. I should reach the nearby group and additionally
business firm. It will be useful for me and my business. It is important to think about distinction
in culture. There are some culture contrasts among my country and United Kingdom, which are
described as below:
 When I am attending a meeting in my nation, there is a meeting to generate new ideas
held. Yet, then again, in UK, individuals are much straight forward with their
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perspectives as well as musings. They provide their commitment during discussion
precess and not perplexed from any one (Marx, 2011).
 In my nation, clothing standard of representatives and persons are thoroughly rely upon
sort of an association or living territory. Be that as it may, in a portion of zones, the
formal clothing is a principle part of business and along with this individuals don't
consider brand garments not acknowledged. In any case, in United kingdom nation dress
regulation of employees are traditionalist.
 In my nation, conduct of people show up particle hustle or can state more furious,
however in United kingdom conduct, behaviour or disposition of persons is laid back. In
this country, there are maximum firms who provides placement to individuals. It is very
valuable for students who are living in this state.
 Entire population of UK is amicable in nature and along with this they like more
collaboration with odd individuals.
Alongside this, there are additionally numerous different business contrasts in this nation.
To think about the all culture, for example, society, business and so forth. On the off chance that
the way of life of an enterprise will be great and in addition satisfactory by representatives and in
addition individuals of society, at that point this case employees will work legitimately with no
sort of problem (Lauring, 2011). With assistance of this profitability as well as advancement of a
business firm will be great. Before going any nation with the end goal of business and also
voyaging, at that point for this situation, it is important to think about that nation or country
convictions and culture. It is my obligation to likewise think about standards, convictions of that
society. Regulatory body assumes an imperative part in business. It details approaches and
techniques under which organization needs to work. It is my duty to think about the approaches
and systems of that nation.
TASK 2
1. Skills required for successful international business communication’s professional
There are various kind of skills which are necessary if an individual wants to be a
successful international business communication's professional. These skills are mentioned as
below:
Cross – cultural communication skills: The foremost role of global business implies that any
person is doing their work in various working environment with other individuals who are from
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diverse nation or may be from different background and nations. It may comprise customers,
union and so on (Chavan, 2011). Thus, it is essential to comprehend the way in which respective
person communicates with them in an effective manner.
It is essential that each and every person has to respect everyone. Along with this, it
needs some kind of research also and in addition, a broad mind. Individuals have to make some
efforts to understand the culture of other persons and appreciate it. They cannot create any
significance while they are communicating with others. For example, basically, every do not
know all languages so that they make eye contact as it assists them to decrease misunderstanding
and they can develop an appropriate conversation. Everyone knows that an adequate connection
is good for the firm. As per the recent research, if there is no efficient communication in an
organisation, then it may lead to failure of project or they can bear loss as well.
In person, an appropriate listening matter, as if they are doing their business in abroad
then they have to communicate various sorts of clients as well as companies (What is
Intercultural Business Communication?, 2017).
Excellent networking abilities: If an individual wants to be a successful professional in
business communication then it is necessary for him or her to formulate an effective connection
with other people who are residing in different nations. It will provide him many opportunities
for their business. Along with this, as per the research, it is determined that almost 85% people
get occupation with assistance of their networks.
There are various online sites available for person which will help them to develop
relation with other countries such as LinkedIn. This quality (networking) will help an individual
in their success as well as advancement. As an effective listening is needed in cross – culture
communication and similar to it with assistance of networking, persons want to build an
appropriate relationship with other people (Fall and et. al., 2013).
Best example for this is that if people want to create an effective communication
network, then they will go to the business school. It is a good place to formulate numerous
connections with professors and along with this student who comes across the country.
Collaboration: If person wants more development then only networking is not essential as they
have capability to cooperate with others. Along with this, it is required for them to do their work
together so that they can attain the common aim which is essential for business. It is necessary
for the person to allow others also so that they can take lead and in addition, share success with
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each other. Additionally, they have to possess much confidence and hence, they can solve the
issues effectively (Barczyk and Duncan, 2012). People will get and provide feedback to others to
know growth and success.
Person is working in international business surrounding and then if they are doing their
task in group, it will be advantageous for them as in a team, people will be from various cultures.
As a result, individuals can improve their cross – culture communication abilities. They will
learn to address issues in numerous ways. Additionally, it will cater to the growth and
development of company.
Interpersonal influence: An individual must have this skills and thus, he or she can easily
influence others and as a result, it caters to the growth of business. Manager of firm has to
stimulate investors so that they can provide fund for the project. Along with this, they have to
energize the staff members and hence, they can easily embrace a unique manner of working and
easily convince clients. Therefore, they can purchase items and services (Bargiela-Chiappini,
Nickerson and Planken, 2013).
If any person is much capable in influencing others then they can easily convince others
and inspire them with their thoughts as they comprehend the worth of offer in an effective way.
An individual has to do work in an efficient manner without being competitive. If people are in
international firm, then this ability will assist them to pitch for any sort of new business. Along
with this, they can motivate others in different groups.
Adaptive thinking: In the modern business surroundings, people have to be confident and they
have an ability to adopt things in a quick manner. They have to think extraordinary and thus,
they can solve issues in an appropriate way. These kind of people can easily encourage others
and cater success and advancement to company (Coskun, Ozdenizci and Ok, 2013).
If any person is much curious then he can adopt things easily and in an effective way. If
there is a captious business surrounding and a need of quick response then adaptive thoughtful is
much required. Along with this, if old methods are not much effective then it is essential for
people to adapt new things and implement it into business. Thus, they can do their work
appropriately.
Emotional intelligence: In the modern scenario, people are more considered about EQ rather
than IQ. This skill is much essential when people are doing their business at the global level as it
affects operational activities of company. Person who possess the ability of emotional excellence
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has a proper control over their emotions (Scherer and Palazzo, 2011). Along with this, they are
sensible. As a result, they know better that how they can react in diverse circumstances and
accept modification.
They will do their work in group with more effectiveness and in addition, they
communicate with each other more appropriately. To improve this kind of skill, manager can
provide training to their staff members.
Resilience: If person is working in the global sector then he has to possess elasticity. If an
individual is working on practical basis and doing his work in a team, then he has to work with
many people who come from various cultures. Person will take some time in adjustments. If they
do not get success then also, their morale will get down. As a result, each and every kind of
individual must have an ability of resilience (Ballantyne and et. al., 2011).
It is like an essential characteristic for the growth and success of an enterprise. Along
with this, it assists to maintain inspiration, an effective solution of problems and overcome from
hazards.
2. Genuine exchange and acknowledgement of divergent views
An effective communication is essential while people are doing their work together.
While people are working in a team, they have to transfer data and information to each other.
Along with this, manager has to maintain an open conversation at the workplace. Thus,
employee can easily share their views or thoughts with them without any hesitation.
If people are doing their business globally, then also, communication plays an eminent
role. Each and every individual who is doing work in organisation come from diverse culture.
Thus, while they are working in a group, they have to develop an effective conversation and
hence, they can attain their targets within provided period of time (Gertsen and Søderberg,
2011).
In the United Kingdom, there are many firms that are operating business worldwide and
sell their products and services to clients as per demands. While they sell their items to their
customers, then sometimes they will face many problems which company has to resolve in an
effective as well as efficient manner. Every person does not understand all kinds of languages
and thus, employer of company can provide training to their staff or they can use a common
language i.e. English. If an individual is buying goods online then obviously there is no need to
understand the language of that country.
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Along with this, every person has his/her own culture which they have to follow. It is like
they have their own beliefs, attitudes, values and so on. Needs and wants of them is likewise
depend on this (Aharoni, Tihanyi and Connelly, 2011). Therefore, to know the demand of their
clients, employer can conduct research. As a result, they can easily accomplish their wants as per
their preferences. For this, manager can utilize some kind of strategies such as market
segmentation. As company is doing their business in different countries and thus, they all have
their demands accordingly. Therefore, manager divides their clients according to tastes as well as
preferences so that they can fulfil it within an appropriate period of time.
Additionally, sometimes, firm does not have any idea about market trends of many
country. As a result, they cannot produce items accordingly. It will affect their profits in huge
manner. Along with this, there competitors will take competitive benefits. But an enterprise can
overcome from this, like if any organisation is doing their work online, then they can take
feedback on social sites from their buyers. In addition, they can conduct research on various
online sites such as Facebook. As a result, they will easily know the demand of their buyers who
are from diverse nations and accomplish it in an effective manner. Additionally, they can easily
improve their market share and reputation at marketplace (Zikmund and et. al., 2013).
CONCLUSION
From the above mentioned report, it has been concluded that conversation is much
essential in each and every kind of organisation. Thus, people can easily share required
information and suggestions with each other. If an individual is doing their work globally, then
they have to understand organisation culture in an effective way. Along with this, people have to
comprehend theories which are associated with intercultural business. While any person is
acquire any firm, then it is must for them to aware about the effectiveness of organisation. In this
assignment, it is also described that while persons are communicating internationally, then they
must possess some abilities such as cross cultural communication skills, adaptive thinking and so
on.
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REFERENCES
Books and Journals
Aharoni, Y., Tihanyi, L. and Connelly, B. L., 2011. Managerial decision-making in international
business: A forty-five-year retrospective. Journal of World Business. 46(2). pp.135-142.
Ballantyne, D. and et. al., 2011. Value propositions as communication practice: Taking a wider
view. Industrial Marketing Management. 40(2). pp.202-210.
Barczyk, C. C. and Duncan, D. G., 2012. Social networking media: An approach for the teaching
of international business. Journal of Teaching in International Business. 23(2). pp.98-
122.
Bargiela-Chiappini, F., Nickerson, C. and Planken, B., 2013. What is business discourse?. In
Business Discourse. pp. 3-44. Palgrave Macmillan UK.
Chavan, M., 2011. Higher education students' attitudes towards experiential learning in
international business. Journal of Teaching in International Business. 22(2). pp.126-143.
Coskun, V., Ozdenizci, B. and Ok, K., 2013. A survey on near field communication (NFC)
technology. Wireless personal communications. 71(3). pp.2259-2294.
Fall, L. T. and et. al., 2013. Intercultural communication apprehension and emotional
intelligence in higher education: Preparing business students for career success. Business
Communication Quarterly. 76(4). pp.412-426.
Gertsen, M. C. and Søderberg, A. M., 2011. Intercultural collaboration stories: On narrative
inquiry and analysis as tools for research in international business. Journal of
International Business Studies. 42(6). pp.787-804.
Lauring, J., 2011. Intercultural organizational communication: The social organizing of
interaction in international encounters. The Journal of Business Communication (1973).
48(3). pp.231-255.
Marx, E., 2011. Breaking through culture shock: What you need to succeed in international
business. Nicholas Brealey Publishing.
Scherer, A. G. and Palazzo, G., 2011. The new political role of business in a globalized world: A
review of a new perspective on CSR and its implications for the firm, governance, and
democracy. Journal of management studies. 48(4). pp.899-931.
Welch, C. and et. al., 2011. Theorising from case studies: Towards a pluralist future for
international business research. Journal of International Business Studies. 42(5). pp.740-
762.
Wild, J. J., Wild, K. L. and Han, J. C., 2014. International business. Pearson Education Limited.
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Zikmund, W. G. and et. al., 2013. Business research methods. Cengage Learning.
Online
What is Intercultural Business Communication?. 2017. [Online]. Available through:
<https://hubpages.com/business/What-is-Intercultural-Business-Communication>.
[Accessed on 25th August, 2017].
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