International Human Resource Management

International Human
Resource Management

Table of Contents
INTRODUCTION.....................................................................................................................................3
MAIN BODY.............................................................................................................................................3
TASK 1.......................................................................................................................................................3
Critical evaluation of cultural issues........................................................................................................3
TASK 2.......................................................................................................................................................5
Critical evaluation of HRM issues...........................................................................................................5
CONCLUSION..........................................................................................................................................8
REFERENCES..........................................................................................................................................9
Books and journals:.................................................................................................................................9

INTRODUCTION
International human resource management is a broad term which is used by organization
in order to manage their HR activities throughout the world. It is concerned with an international
understanding within a specific firm. In the international HRM, there are five core areas which
includes recruitment and selection, training and development, remuneration, performance
evaluation as well as labor relations (Blom, R. and Et.al., 2020). This report is based on a critical
evaluation of cultural issues as well as HRM issues which company face when it turns to be
international or crosses multiple countries. It is a process which is used by many organization
with the motive to expand their business beyond the domestic market while understanding the
concept that International people have different background cultures, languages and many more.
This report is based on the RSVP organization which is a call center in UK and it wants to
expand their business in Japan. This report shows the understanding of cultural as well as HRM
related issues that the company may face while locating their call center operations in Japan.
MAIN BODY
TASK 1
Critical evaluation of cultural issues.
Key points that relates to cultural element:
Culture can be understood in basic terms as some rules or laws which can be transfer
from one generation to the next generation. Cultural elements is a direct assembly of group of
cultural peoples which can be adapted, integrated and hired from another culture through
different level of interactions. It can be considered as a group of people where peoples are not
homogeneous at all. These cultures have different elements such as languages, believes, norms,
symbols, values or cognitive elements. Underneath are some factors that must be considered by
the HR manager of RSVP call centers who want to expand their business in Japan:
Cultural preferences: Every market which is international have different preferences for
their needs, demands, tastes, preferences and even for their issues. The meaning of iconic
features, colors and shapes may also have diverse cultural importance but this must be taken into
consideration in order to determine whether the business is suitable for that market or not or
whether they can be adapted by peoples or not in order to get success for the business.
Languages: Languages may differ between regions of a nation or some countries may
have more than one official language (Danvila-del-Valle, I., Estévez-Mendoza, C. and Lara, F.J.,
2019). While it is a call center, language is the most important thing in order to interact with
customers because it is important to deliver the right information in a right manner in order to
conduct the business.
Ethics and Values: International businesses may get affected from ethics and values
which have different culture backgrounds. It is imperative for the HR manager that he must keep
in mind that the similar ethics and values are not believed by every people in the target market
which is Japan. These are always dependent on religion, status, ethnicity and regions.