BUSN9242 International Human Resource Management
Added on 2020-05-04
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Running head: INTERNATIONAL HUMAN RESOURCE MANAGEMENTInternational Human Resource ManagementName of the studentName of the universityAuthor note
1INTERNATIONAL HUMAN RESOURCE MANAGEMENTTeaching case Contemporary business organizations are entering in the global market in order toenhance their market share and market presence. However, in operating in the global marketscenario, there are various aspects that should be considered by the business organizations. Oneof the key factors is the maintenance of the diversity in the workforce (Jonsen et al. 2013). Thisis due to the reason that, in the global business scenario, employees are being recruited fromvarious regions across the world. Thus, these business organizations will have diversifiedworkforce, which should be maintained effectively. This is due to the reason that, in thediversified workforce, employees belongs from different social and cultural backgrounds (Okoroand Washington 2012). In accordance to that, they will have different requirement andexpectation from the organization. Thus, business organizations entering in the global marketand operating with diversified employees will have to initiate effective strategies in order toenhance the effectiveness of the diversified workforce. Qantas is one of the leading and biggest airliners in Australia as well as in the wholeworld. They are also one of most renowned brands in terms of the employer branding among thejob seekers. However, in the recent years, they have faced the issues with their employees intheir different operational units around the world. This is due to the reason that, Qantas is havingtheir operational facilities around the world with having diversified employees (Patrick andKumar 2012). However, one issue being faced by them is the ineffective maintenance of theemployees in the workplace. According to the report being published, employees in the Qantasare having the problem with the workplace condition. Moreover, employees being recruited fromdifferent cultural and social backgrounds have also accused the organization that effectivemaintenance of the workforce diversity is not being enhanced. In addition, it is also been
2INTERNATIONAL HUMAN RESOURCE MANAGEMENTreported that, effective training and for the employees from different cultural backgrounds is notbeing initiated and thus these employees are facing challenges in effectively communicating withthe local employees. For the above discussed issues, Qantas should implement effective management ofhuman resources in order to prevent these issues. One of the key and effective measures for thebusiness organizations is the international human resource management. Initiation of the conceptof international human resource management will help the business organizations to effectivelymanage and fulfill the requirement of the diversified workforce. One of the key aspects ofinternational human resource management is the recruitment. Recruiting and selecting the rightemployees who can get adjusted with the existing organizational culture and procedures will helpto reduce the chance of employee related issues. According to Bratton and Gold (2012), there aremainly three approaches being followed in enhancing the effectiveness of the recruitmentpolicies of the business organizations. According to the authors, one of the approaches is theinitiation of the ethnocentric approach. In this case, the employees are being selected only fromthe parent country of the organizations in their host country facility. Though, this model does notpromote the diversity in the organization, but also helps the organizations to bring forward theirorganizational culture in their host country facility also. The organizational values and culturesare being effectively followed in the host country unit due to having the same culture of theemployees from the parent country (Gehman, Trevino and Garud 2013). Another approach in the recruitment process is the polycentric approach. According toTiwari (2013), polycentric approach refers to the recruitment of the employees from the hostcountry. In this model, business organizations have the advantages of effectively determining thelocal market requirement due to the presence of the local employees. According to the author, in
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