The report analyzes the international business marketing activities of Australian Superfood Company in the target market of Thailand. It discusses segmentation, targeting, positioning, and differentiation strategies, as well as the marketing mix strategy for the company.
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International Marketing2 Introduction The report is conducted to analyse the international business marketing activities of the company Australian Superfood Company in the target market. The paper highlight details about the international segmentation, targeting, positioning and differentiation strategies for the company in the market of Thailand. The company is aiming to expand its scope of business in external international market so as to increase the customer base, profitability and market share as well. Along with the segmentation and positioning strategic analysis, marketing mix strategies are also discussed in the paper so as to help the company to successfully incorporate strategies to grow in the target market of Thailand. This paper is in continuation with the assessment one and two conducted earlier. The previous assessments explained the product, company and industry overview along with the type of consumers interested in the product. Further, marketing plan was also conducted for the company along with internal and external analysis so as to determine the appropriateness of Australian Superfood Company to enter in the market of Thailand. The segmentation strategies will help the company to identify the right type of customers in the market while the target strategy will the company to target those identifies customers in the new market. Further positioning and differentiation strategy will help in the company to position them at an identified position in the new market. Segmentation, Targeting, Positioning and Differentiation Analysis Segmentation Market segmentation refers to the act of dividing the consumer segment on the basis of different characteristics. Segmentation process helps the company to attain insights about the target market and differentiate the customers on the basis of specification of the product. This process helps the business in targeting the core consumer and prioritizing group of people on the basis of their interest in the product and the company. Every country has different types of people based on their background and environmental practices, so the company cannot target the people in Thailand on the basis of segmentation conducted in Australia (Schlegelmilch 2016). Below
International Marketing3 mentioned is the segmentation process conduced for the Australian Superfood Company in Thailand: Demographicsegmentation:demographicsegmentationreferstotheprocessof segmentation under which the market is divided into segments on the basis of income level, age, sex, occupation, level of education, family size etc. This segmentation is one of most wildly used segmentation process in the market. The Australian Superfood Company is present in the organic food industry where the company supplies natural and organic fruit powder, fruits, herbs and spices etc. to the customers in the market (Andale 2016). On the basis of this type of segmentation, the company should target people belong to middle or higher income level group. The company should target people belonging to two age groups that are, 27-37 years and 45-60 years. Further, the company should also target people who are present in healthcare and fitness industry as the product will serve them well. There is less awareness about the organic food in Thailand market. So, the company should basis attract all people belonging to different genders in the market (Simkin 2016). Psychographic segmentation: this type of segmentation process explains the intrinsic traits of the target customers present in Thailand market. Under this segment, the company will target people on the basis of their attitude, subconscious mind, personality and lifestyle. Further, according to this segmentation, the business should target people who believe in healthy living. The company should also target people who have interest in food or they are fond of eating. Diversified range of products offered by the company will attract them to take interest and purchase the product in Thailand market (Palmer, Rapier, and Shanahan 2018). Geographic segmentation: under this type of segmentation, the business target people on the basis of their geographical boundaries. As company is aiming to expand the business from Australia to Thailand so the company should target areas of Thailand according to this type of segmentation. The company should mainly target the people present in Bangkok, Pattaya, Khlong Luang District and Nonthaburi in the country as they are most populated cities of the country (Ohmae 2016). Behavioural Segmentation: lastly, according to this type of segmentation, the Australian Superfood company should target people on the basis of their attitude towards brand,
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International Marketing4 decision making process etc. According to this type of segmentation, the company should target people who regularly visit the supermarkets and malls for shopping. The company should target family men and women who look for the best food item for the health of their children and do not hesitate in purchasing a new brand in the market. Thus, below mentioned is the segmentation process conducted for the company Australian Superfood in market of Thailand on the basis of which the management should further implement the targeting positioning and differentiation strategy (Green and Warren 2019). Targeting Targeting refers to the process of selecting and describing a particular segment from the market to which the company attract in order to grow and initiate sales. The targeting process is implementedafterthesegmentationprocessthroughthatprocess;thecompanygetsto differentiate the group of people into different segments on the basis of preference of the company. Further, in the targeting process, the company identify and attract one segment as their core target market and others as secondary target customers present in the market. So, according to this process, the business Australian Superfood Company should target both men and women who belong to age groups of 27-37 and 45-60. The company will target middle or higher income level people initiate shopping from supermarket on a regular basis and have a keen interest in either food or fitness (Kotler, et. al., 2019). This type of targeting process will help the business to identify the business opportunity in the market of Thailand. It is crucial for the business to target right type of customers in the market so as to tap on the opportunities present in market of Thailand and grow. The secondary target customers of the company would be working people, who do not have enough time to take care of health, so this product will help them to maintain their health by eating organic food. Also the business should attract people belonging to lower income level people as well (Dagustani, et. al., 2016). Positioning Positioning refers to the process of keeping the company at the right position in the external environment. It is one of the most crucial process of marketing strategy as it process helps the business to position the image of the company at a distinct place in the new target market. The Australian Superfood company has already position themselves at the right position in the
International Marketing5 Australian target market however, they need to create the same image in the minds of customers present in Thailand. It is a strategy when the company choose one or two key areas to concentrate in the business like some companies prefer positioning themselves at lower cost group while others aim for premium segment present in the industry. Further, according to the positionstrategyofAustralianSuperfoodCompany,thebusinessisaimingtoposition themselves at optimum prices and high quality of product segment (Grunert 2018). The company is not aiming to present extremely premium prices to the people of Thailand because of their purchasing behaviour but they will keep the prices slight higher than the regular prices along with greater level of quality as well. Thus, it should be noted that in this way, the company would be able to attract the customers in the target market. Lastly, it is keen to note that an organization does not create a positioning strategy for the company and its products; instead the customers create the position of the company on the basis of the impression of brand and the products in the market. So, better the product, higher the positioning of the company in the market (Smigielska, and Stefanska 2017). Differentiation Differentiation strategy is one of the most crucial marketing strategies that help the business to differentiate its brand against other competitors present in the market. With the presence of so many brands, products, promotional and marketing strategies, it becomes difficult for a new company to establish their brand in the right way in the new business environment. Further, it should be noted that Australian Superfood Company is already using innovation and product development strategy to increase its competence and create differentiation in the target market. The company has developed organic products like native fruit extract, raw dry fruit bars, healthy brownies, herb extracts etc. (Van Alstyne, Parker, and Choudary 2016).
International Marketing6 Source: (The Australian Superfood Co 2019) There are few companies present in the target market of Thailand that provide such innovative, delicious and qualitative products in the market. Thus, it can be said that Australia Superfood Company has great scope of grow and differentiate its brand image in the external market.The company has utilized product level differentiation strategy in the market to attract the customers and increase its position in the market. The product level differentiation strategy helps the business to differentiate the brand by introducing new features in the product. The customer will obviously get attracted towards the product in the market by looking diverse features and adequate quality of the product in the market. This strategy will help the company Australian Superfoods to attract the customers by influencing them to try a new and innovative healthy product in the market (Widuri, and Sutanto 2019). Thus, in this way differentiation strategy will help the company in positioning strategy as well. Marketing Mix Strategy Marketing mix refers to a set of managerial tools and tactics that can help a company to achieve the desired outcome in the target market. This process includes everything that a company can perform in order to influence the customers and raise the demand of the product in the market. The marketing mix strategy for the company Australia Superfood is discussed below: Product Nowadays, there is variety of organic food available in the market but the one that the company offers are differential from the lot present in the industry. Australian Superfood provides a
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International Marketing7 diversified range of products in the market. Some of the products are raw fruit bars, palelo granola, native fruit power, superfood fruits and native extracts. Along with this, the company also provide a diversified range of gift hampers to the customers to attract the customers in the market. All the products offered by the company tasty and attractive as well. The company also develop effective packaging strategy so as to attract the interest of customers in the market (Dadzie, et. al., 2017). It is believed that the organization products are healthy but not tasty; however, the products offered by Australian Superfood Company are rich in nutrients and protein and are tasty as well. So, the company implement product innovation and differentiation strategy in the market to grow and attract the customers of Thailand as well. Product innovation helped the company to raise the standards of the organic food industry and provide quality food products made of natural material present in the environment (Sharma, Davcik, and Pillai 2016). Price The organic products are usually sold at premium prices in the market. It is generally said that the more expensive product, the less likely product is to be purchased in the market. However, with the changing environment, this perception has also been changed as now it is said that more expensive the product is, better the quality is provided to the customer. Organic products generally cost higher value to the customers due to its richness and quality (Bresciani 2017). However, after analysing the market aspects of Thailand, the company has decided to introduce its products at a range that is slightly higher than the normal product present in the market. So, in this way, the company fall in the category of premium product but do not offer products at an unaffordable premium range. Thus, it should be noted that in this way, the customers will create a positive image about the company in market. The pricing strategy of the company will initially help them to attract customers by keeping the prices at an optimum range in the market (Bublitz, and Peracchio 2015). Place In order to be purchased, it is important for the company to make the product available to the prospective customers in the market. This product offered by Australian Superfood Company can be purchased from different outlets and supermarkets present in Thailand. The company is specifically targeting Bangkok, Pattaya, Khlong Luang District and Nonthaburi as the major cities where the company need to establish its brand identity. Along with this, the company has
International Marketing8 also aimed to initiate the virtual sales of the products in the market. The company should start providing the products through online website to the whole Thailand market. The company should eliminate the need of mediator and should directly try to connect with the customers so as to maintain personal contact with the customers in the market. The company will initially develop their physical presence at the four cities mentioned above, and they will supply the product to customers present in other parts of Thailand through their e-commerce website. Thus, in this way, the company would be able to capture the interest customers present in Thailand market (Pearson, and Henryks 2008). Promotion Promotion strategy plays a lead role in influencing interest level of the customers in a new and diversified market. The company Australian Superfood is new in the market and they can increase the sales of the product in Thailand only by promoting the brand in the right way. The company should make use of effective promotion strategy to display the brand to the customers in the market. The company is effectively packaging the products in attractive ways so as to attract customers through bright packages (Chiciudean, Arion, and MureşAN 2015). Further, they should invest in promotional campaigns online as well as offline so as to let the people of Thailand know that the company is coming in their country. The company should advertise the product in such a way that all the customers get know about specifications of the products offered by Australian Superfood. They should also provide discounts to the first comers so as to attract more people in the market (De Mooij 2018). Conclusion Byconcludingtheaforementionedpaper,itshouldbestatedthatthepaperrepresented international marketing activities for the Australian Superfood Company aiming to expand their business in Thailand. Segmentation, targeting, positioning and differentiation strategy for the company are described so as to attain information about the customers and ways in which the company can increase the brand positioning. Further, the marketing mix strategy also explains the ways in which the company can initiate sales in the market of Thailand and attract customers as well. The company should successfully use the above mentioned strategies to grow and increase the brand presence in the Thailand organic industry.
International Marketing9
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International Marketing10 References Andaleeb, S.S., 2016. Market segmentation, targeting, and positioning. InStrategic marketing management in Asia: case studies and lessons across industries(pp. 179-207). Emerald Group Publishing Limited. Bresciani, S., 2017. Open, networked and dynamic innovation in the food and beverage industry.British Food Journal,119(11), pp.2290-2293. Bublitz, M.G. and Peracchio, L.A., 2015. Applying industry practices to promote healthy foods: An exploration of positive marketing outcomes.Journal of Business Research,68(12), pp.2484- 2493. Chiciudean, G., Arion, F. and Mureşan, I., 2015. Marketing Oriented and Sales Oriented Companies in the Agro-Food Industry.Bulletin of the University of Agricultural Sciences & Veterinary Medicine Cluj-Napoca. Horticulture,72(2). Dadzie, K.Q., Amponsah, D.K., Dadzie, C.A. and Winston, E.M., 2017. How firms implement marketing strategies in emerging markets: An empirical assessment of the 4a marketing mix framework.Journal of Marketing Theory and Practice,25(3), pp.234-256. Dagustani, D., Buchory, H.A., Satya, M.T. and Diryana, I., 2016. The Internal Branding Process: Customer Reprofiling and Brand Positioning (Empirical Study on Traditional Snack Food in Bandung-Indonesia).InternationalJournalofBusiness,EconomicsandManagement,3(2), pp.18-30. De Mooij, M., 2018.Global marketing and advertising: Understanding cultural paradoxes. SAGE Publications Limited. GREEN, M.C.K. and WARREN, J., 2019.GLOBAL MARKETING. Pearson. Grunert,K.G.,2018.Internationalsegmentationinthefooddomain:Issuesand approaches.Food research international.
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