Interpersonal Communication: Skills of Listening, Questioning, and Feedback in a Laboratory Setting

Running Head: INTERPERSONAL COMMUNICATION
0
INTERPERSONAL
COMMUNICATION
System04121
7/5/2019

INTERPERSONAL COMMUNICATION 1
Introduction
Interpersonal skills are something which is very important in the world today. These abilities
can also be acknowledged as soft assistances or persons skills. These are the kind of skills
that helps a person in dealing with challenges in the workplace. These skills have various
different categories and segments that compromise the skills of communication, listening,
questioning and feedback skills in a situation of the workplace. The workplace background
that I have chosen is a laboratory where I have spent a lot of my time (Burleson, 2010). The
main goal or aim of communication is to make sure that the people around understand the
message in a clear manner; however it is important that both the receiver and the sender
should be clear. Failure of communication can cause problems such as errors, confusions and
etc. This essay will be concentrating on the significance of the skills of questioning, the
benefits that questioning has in a laboratory setting, the skill of active listening, the benefits
that active listening brings in a laboratory and the significance of feedback along with its
welfares that can benefit an business (Manning, 2014).
The skill of listening
Communication is something that needs listening and is also applicable in the setting of
laboratory and that is the reason it is important to understand the relevance of these to the
colleagues and the technicians. Listening is something that needs both visual and audio in
order to gain clarity in the idea of communication and the external source. Listening is
something that needs more facts for gathering, but the picking up of the emotions can also
help in dictating the significance of a message. Therefore the organizations need technicians
who can attend to the consultants and patients so that they can escort them and diagnose and
manage them. Conscious listening is something that helps in encouraging the circumstances
analysis and it also makes informed judgments during the practice in order to solve the

INTERPERSONAL COMMUNICATION 2
Matters professionally. This skill is something that provides an opportunity to allow the
others in contributing to the work that is being done in an informal and a formal manner
(DeKay, 2012).
The benefits of listening in laboratory settings
The output and the synergy of laboratory settings and the associates of the laboratory are the
runoff effects and that is why in order to stem the fallouts for the organization and the
individuals, communication is something that should be encouraged by the skills of listening.
It is between the teachers and the laboratory a technician unto 20% of the working while is
consumed in the consultation together (Knobloch, 2010). Interpersonal listening skills are
something that can be considered as an essential thing by the industry. Mandating the
technicians of the laboratory are predictable to become part of the public in order to operate
collegially and collaboratively in the organization mainly in practices of group where there is
a need of mutual cooperation and understanding. At the end concluding that conscious
listening helps in encouraging and analysing the circumstances which make informed
judgments through working sufficient patience in possibly resolving the matters by
divulgence them (Berger, 2016)
The skill of questioning:
Questioning is something which is important for the analysis and comprehension for the
parties that are involved as the highlights are understood in the meaning of the project.
Questioning is soft but a powerful skill that helps in gaining insights whatever is left unsaid
and also sends the message to the receiver (Petronio, 2015) However, through a study, it was
seen that it is human nature to seek out the imperfect heterogeneous group hostilities when
interested by the thought of a test, which hints to an improved capability. These things add up
to the premise that asking question helps in putting the questioner in mechanism of the