Interpersonal Communication Skills and Team Work in Organizational Processes
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This article discusses the significance of interpersonal communication skills, team work, verbal and written communication, ethics, codes of behavior, legal issues, common practices in Australian work place, improvement in organizational processes with ICT, and the role of emerging technology in communication.
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Running head: PORTFOLIO 4 Portfolio 4 Name of the Student Name of the University Author’s Note:
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1 PORTFOLIO 4 Part A: Justification 1. Several distinct principles for the inter personal communications skills with its significance There are several kinds of inter personal communication skills that could easily take aneffectiveparttomaintainactiveaswellassignificantcommunication.This communication could be of two specific types. They are as follows: i)Non Verbal Communication: The first and the foremost type of communication is thenonverbalcommunication.Thistypeofcommunicationeventuallyincludesa communication that is being expressed by the specific body language and body gestures. It is between several people by means of sending as well as receiving cues that are wordless. ii)Verbal Communication: The second type of communication is known as the verbal communication (ACS 2018). The proper sharing of various types of information within the people with the help of speech is termed as verbal communication. All the people, who are working within the requirement of a business effectively, utilize this verbal communication, which employs properly understood words and also the ensuring that the stress or tone of voice is appropriate. Vocal communication is extremely important and also the flow of this communication is also vital within the entire procedure. For the purpose of inter personal communication skills; the skill for active listening as well as the meaningful trading is essential (Scott & Garner, 2013). All of these practices would be helping for the proper interpretation of communication. 2. Skills of Team Work Team can be defined as the specific group of various people, who are working altogether on any particular project. This type of skill for team work is solely dependent on effective and proper communication within the team members of project team (Frederickson & Rohr, 2015). This team work comprises of the process of decision making as well as the distribution of module for work within the various members of the team. These effective decisions could be taken by the specific team lead within the project team. 3. Communications with the help of Verbal as well as Written Forms of Communication In all of the cases, this verbal communication is extremely effective. In some of the cases, the written communication is properly applicable as well as is required to be properly
2 PORTFOLIO 4 followed. Written communication is considered as the most effective of all within the organizational authorities. 4. Oral Presentation It can be defined as the involvement of attention to all the requirements of the audience, attention for delivery and careful planning (Frederickson & Rohr, 2015). It is a form of verbal communication. 5. Importance of Ethics, Codes of Behaviour and Legal Issues The importance of the ethical codes of conduct as well as the legal issues is important in maintaining the morality and rightness of any work. 6. Common Practices in Australian Work Place These common practices within the work places within Australia mainly include the proper maintenance of ACS Codes of Ethics or professional conduct (Miller, 2017). 7. Improvement in Organizational Processes with ICT The utilization of ICT eventually helps in delivering the company with accurate or effective solution in a smaller span of time within a cost effective way. 8. Role of Emerging Technology in Communication Various emerging technologies such as IoT and ICT are being operated on the Internet. These technologies have helped users in connecting effectively. Communication development is done by all the emerging technologies.
3 PORTFOLIO 4 Part B Feedbacks 1. The proper effectiveness of the verbal communication as well as listening. 2. The proper and effective written skill and written communication 3.Beingaproperteammember,myworkwasmaintainingtheflowof communication as well as maintaining the cooperation with the team leaders. 4. This utilization of SDLC or software development life cycle or the gathering of requirementshascompletedfordeliveringtheproject(Frederickson&Rohr,2015). According to me, the action helps in maintaining the ethical codes of ethics for reflecting professionalism and maintaining honesty. 5. For maintaining a better working environment with the diversified background, communication skills is needed. 6.Withthehelpofvarioustoolsaswellascommunicationmethods,the communication flow is maintained within team. 7. The process of organizational communication could be improved with the help of ICT. Smart phones and tablets are utilized by all.
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4 PORTFOLIO 4 References ACS (2018). Retrieved fromhttps://www.acs.org.au/content/dam/acs/acs-documents/Code- of-Ethics.pdf Frederickson, H. G., & Rohr, J. A. (2015).Ethics and public administration. Routledge. Miller, B. D. (2017). An Update on International Activities at the ACS. InStereochemistry and Global Connectivity: The Legacy of Ernest L. Eliel Volume 1(pp. 95-102). American Chemical Society. Scott,G.,&Garner,R.(2013).Doingqualitativeresearch:designs,methods,and techniques. Upper Saddle River: Pearson.