Introduction to Information Technology - Types of Software, Ethical and Social Issues, Impact of ICT, Internet and Intranet on Businesses

Introduction to
Information
Technology

EXECUTIVE SUMMARY
The use of information technology (IT) in increasing drastically. It is the use of
computers for the transmission of information and other devices. Information and
communication technology (ICT) includes any communication devices such as: mobiles, radio,
television and others which helps the users for the identification, storage, transmission and others
of information. There are various types of software such as: application software, system
software, driver software and others out of which application software have much importance.
Tesco is a multinational retailing company headquartered in UK. Information and
communication technology (ICT) helps any business to operate smoothly and respond their
customers. Internet allows companies to use information technology and information and
communication technology which is very beneficial in the administration of businesses. Intranet
is the private net of businesses used by the companies to protect personal informations.
Information technology allows managers to manage overall business including decision-making,
time management and other things.

Table of Contents
EXECUTIVE SUMMARY.............................................................................................................2
INTRODUCTION...........................................................................................................................4
LITERATURE REVIEW................................................................................................................4
ANALYSIS AND DISCUSSION...................................................................................................5
Discuss different types of software. Which type of software is more important? Can software
exist independent of Hardware?.............................................................................................5
Ethical and social issues are increasing in the digital world. Identify and discuss their
importance to run the businesses............................................................................................6
Information and Communication Technology (ICT) makes a business more efficient and
effective in responding to customer needs. Discuss the impact of Internet and Intranet on
businesses...............................................................................................................................7
Discuss the role of IT in helping managers to manage businesses.........................................9
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................12

INTRODUCTION
In today's world, the use of information technology (IT) is increasing around the world. It
is basically the application of computer systems and other electronic devices for the transition
and storage of information. It is helpful in communication, interaction, business purpose and
many more areas(Lloyd, 2020). There are various types of software which helps in all these
functions. This report will cover various types of software and its connection with hardware.
Tesco is the chosen organisation for this report. It is a multinational groceries and general
merchandise retailer headquartered in England, UK(Chen, 2022). This report will cover the
ethical issues and social issues which are important in running the business of the chosen
organisation. Information and communication technology (ICT) is helpful in transmission,
storage, creation, sharing and exchange of information. It is also important in the conduction of
businesses smoothly. This report will cover the importance of ICT in making the businesses
more efficient and the impact of internet and intranet on businesses. Intranet is useful in: sharing
any kind of update or change in information, connecting employees together and others. At last,
there will be the role of IT in helping managers to manage the businesses. Information
technology allows managers to improve communication, complete daily tasks more effectively
and many more.
LITERATURE REVIEW
According to Attaran (2003), “information technology is the application of computer
hardware, software, services and others for the management and transmission of informations
through pictures, videos and others”. As per Tiago and Maria (2011), “information technology
plays a crucial role in enhancing the productivity of a business. It helps firms in increasing
economic competitiveness of the country”. According to Artur Victoria (2020), “information
technology is the communication of information through various ways using technology. It is the
transmission of data, concepts and others with the intention to make information available for
persons”.
As per Owusu-Ansah (2014), “information communication technology is use for the
creation, storing, sharing and exchange of information. There is use of TV, radio, telephone and
others”. According to Johnson J., “information communication technology is the shortening of
information and communication technology”.