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Operational Strategy of Toyota - Assignment

   

Added on  2020-10-05

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INTRODUCTION TOBUSINESS OPERATIONSAND SERVICES
Operational Strategy of Toyota - Assignment_1

Table of ContentsINTRODUCTION...........................................................................................................................1MAIN BODY...................................................................................................................................1Introduction of companies wide operations improvement strategy............................................1Advise on the operational strategies which General motors (G M) and Ford can implement inorder to gain market share from Toyota......................................................................................6CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
Operational Strategy of Toyota - Assignment_2

INTRODUCTIONBusiness operations are work which manages inner working of business to run a businessefficiently. The process of production, selling, rendering services and every activity whichbusiness performs in order to accomplishing activities of businesses (Patel, Guedes, and PearceII, 2017). The report will lay emphasis on a case study of opportunities for Ford and Generalmotors. The report will describing about operation improvement strategies which Toyota followswhich helps them in regaining their share of market rapidly. The report will also advise aboutToyota operational strategies which can be applied by Ford and General motors (G M) in orderto gain their market share.MAIN BODYIntroduction of companies wide operations improvement strategyThe tools and techniques which is adopted by Toyota in order to regain their market shareKaizen modelThis model refers to activities for continuously improvement in business processes orfunctions. The involvement of every employee from top management to assembly line workersof company (Gangwar, Date, and Ramaswamy, 2015). Kaizen model is concerned forcontinuous efforts executed by every employee which is working in an organisation that is fromCEO to field staff all must be contributing their efforts in the companies improvement. TheKaizen model aims at improvement in an organisation on continuous basis of processes for notonly in sector of manufacturing but all other department. The Kaizen model plays a vital role in satisfaction of employees by making continuouschanging and elimination of defects for executing improvement in operations of business. Thistool of operation improvement is organized in workplace for better productivity ad better results.The automobile companies such as Toyota, Ford, General motors (G M), etc (Vidgen, Shaw,and Grant, 2017). for their improvement in operation department can introduce this model forexecuting continuous improvement in their businesses. The Toyota by using technique ofcontinuous improvement as stated in Kaizen Model can attain competitive advantage along withwindfall profits by gaining in market share.The model is explained under five S which will be discussed below in detail. SEIRI isone of the first element of Kaizen Model (Caro, and Martínez de Albéniz, 2015). In which itrefers to sort out. The employees of the company must be sorted and knows to organize things.1
Operational Strategy of Toyota - Assignment_3

The employees of automobile company must knows how to organize tasks along with things intheir company. Like Most important, not needed now, necessary, critical, useless, etc. The needto keep most important and critical things at preferable and safe place to make the working ofcompany organized. Second element of Kaizen model is SEITION which means to organize. The employeesin company of automotive usually waste their most of the precious time in searching ofimportant documents and things. Therefore, in order to manage operational activities in businessof company, the employees must organize and keep in safe and secure place all the relevant andimportant documents (Wang, Kung, and Byrd, 2018). They must have their own space incompany in organise their important documents at this place. Third is SEISO, This element of Kaizen model refers to shine the organisation or workplace. The cleanliness and hygiene of Toyota must be maintained in order to execute this model.The company must avoid and de clutter important documents (Mohar, Abdullah, and Ho, 2016).Also, drawers and cabinets are in there company for storage of items of employees and workplace. This enable proper safety of documents along with keep the work place clean. Next is SEIKETSU SEIKETSU, This element is most important one for the organisationlike Toyota as this means maintain standardization in work place (Garza Reyes, Lim, and RochaLona, 2015). The company in order to follow this model in their company for attainingoperational improvement need to undertake superior quality of goods along with they need tofollow standard rules and policies which are set for their company. This enables the companiessmooth functioning of their operations and company may able to attain competitive effectivenessin short run (Caro, and Martínez de Albéniz, 2015). Last element is SHITSUKE which refers to self discipline. The employees of Toyotaneed to understand that they must maintain self discipline in their organisation in order to attainindividual as well as organisational goals (De Haes, and Van Grembergen, 2015). Also, the rulesand regulations of company must be properly followed by the employees. Such as formals inwork place must be wear by employees, identity card must always with every employee, etc.This element will give sense of respect along with pride to company. Six sigma improvement modelThe six sigma model is highly structured and disciplined model in which framework fordelivery of extreme high level of quality of services and products are formulated. The model of2
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