This report provides information about the role of information technology in the success and failure of businesses, different types of networking technology, ethical and social issues in business, and the importance of internet and intranet in Tesco.
Contribute Materials
Your contribution can guide someone’s learning journey. Share your
documents today.
Introduction to information technology
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
ABSTRACT This report contains information about the information technology and types of networking which is essential for the sector of retail. This sector has helped the company to make a promising growth in the market and they believe that they will continue to do so because of the wider reach this aspect provides to the company.
Contents ABSTRACT....................................................................................................................................2 Contents...........................................................................................................................................4 INTRODUCTION...........................................................................................................................1 LITERATURE REVIEW................................................................................................................1 Discussion of the role of IT in success and failure of business...................................................1 Networking Technology, different types in general....................................................................1 Ethical and social issues that pertain to running businesses........................................................2 The importance of Intranet and Internet in business in general...................................................3 ANALYSIS AND DISCUSSION...................................................................................................4 Role of Information Technology.................................................................................................4 Types of different Information Systems......................................................................................4 Technologies of networking used by the business......................................................................4 Ethics and social issues in business.............................................................................................5 Importance of Internet and Intranet in Tesco..............................................................................5 List and explain the different stage of system development life cycle........................................6 CONCLUSION................................................................................................................................6 REFERENCES................................................................................................................................8
INTRODUCTION Information technology can be defined as the study or use of systems (especially computers and telecommunications) for storing, retrieving, and sending information. This technology is been used and operated by business so that they can carry out their operations and day to day to activities effectively. Present report will lay emphasis on Tesco which is the multinational grocery store and has been established in United Kingdom. Report will lay emphasis on the role of Information technology in success and failure of business. It will also explain the importance of intranet and internet. It will also explain the different type of networking technology and too in general. LITERATURE REVIEW Discussion of the role of IT in success and failure of business As per the view ofBenckendorff, Xiang and Sheldon, (2019)information technology has one of the most important role in success of the business. If the company is not been involved in making use of advanced technology than the business might fail. It has been analysed that information technology has reduced the work load of the employees as all of the work has been done by the computer itself. This has assisted firm in growing and also achieving their goals and objectives. It has been analysed that now a days so many of the retail firm has been involved in making use of advanced technology that has assisted them in motivating employees to perform better and also achieve their goals and objectives. Information technology has helped firm in bringing out the most innovative and creative services that is really necessary for the growth. This has helped company in increasing their productivity as well as managerial efficiency. Information technology has also helped the retail firm in making interaction with consumers easy, they have been involved in taking the feedback of consumers through social media channels. This has assisted many retail organizations in analysing the needs and demands of the consumers that was really necessary for the growth of firm. It has also been analysed that many type of software has been used in information technology which has supported firm in storing the data related to consumers so that their needs and demands can be analysed. This has assisted them in enhancing the satisfaction level of consumers. Networking Technology, different types in general As per the view ofHatakka, Wickramasinghe and Qureshi, (2018) it has been come to knowledge that eleven type of networking technologies are available such as personal area 1
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
network, Local area network, Wireless local area network, Campus area network, Metropolitan area network, Wide area network, Storage area network, virtual private network etc.To state different types of network Personal area network is the smallest type of network which starts and transmits the data either from a modem, or a computer, phones, tablets etc. and revolves in one building to one person. Network of this type are usually used for offices which are small and residential flats. These are managed by one person or firm by a device. Local area network is considered as one of those networks which are simple and not complex. The working of LAN starts from the connectivity of computers in a group and devices which are low in voltage and the distance for LAN is short such as between two or three buildings so that resources and information can be shared with each other. With the help of using routers Local area network can be connected to wide area network. Wireless area network that is WLAN is worked as a Wi-Fi and the functioning of it is similar as LAN. This network do not have to rely on devices as cables do most of its work. Taking the consideration of campus area network it is larger than LAN but restricts under MAN that is metropolitan area network. CAN is used usually in colleges or universities, schools etc. the data which is covered under this network has a capacity to reach many buildings across the set premises which allows the users to share resources. Considering MAN it is bigger than LAN but smaller than WAN. Although elements of MAN are similar to both type of networks. On the other hand WAN is more complex in nature as it takes connection between computers through a long distance and the physical devices can also be connected through a long distance. WAN is the provider for internet as it enables the computers to connect through out the world. Multiple administrators maintain this. The most trend in network currently is the virtual private network VPN which allows the user to send and receive the data on a network which is private. Users can access it remotely which will lead them to the private network. Ethical and social issues that pertain to running businesses In the opinion ofBaller, Dutta and Lanvin, (2016)there are various type of social and ethical issues that are been linked with by making use of information technology while running the business. It has been analysed that the company who have been involved in making use of advanced technology must be involved in making sure that no personal data of consumers or employees have been leaked. This will assist them in gaining the trust of employees and also the satisfaction level of consumers will increased by this. They also need to make sure that no illegal 2
means is been used by them in order to track the consumers data. Retail organizations also needs to make sure that the data which has been collected by the company by making use of information technology have been collected in the best interest so that the trust level of consumers is been increased. These organizations also need to be involved in following the ethical code of conduct so that the brand reputation and value of the retail organization has been increased. This will assist them in achieving their goals and objectives. It will also help the retail organizations in growing. The importance of Intranet and Internet in business in general In the opinion ofPrasad, (2017) networks which are private and through which company shares information securely that is Intranet. It is used so that channels of communications in a company can be simplified and employees can share it easily. It creates a space which is virtual and helps the employees to come into the position where they can work together. This helps when employees are situated in different cities. It is important for the company as it helps them to make the tasks easier which are needed on a day to day basis and this way it is completed efficiently. It helps the coordination and communication in the company on an internal basis. It helps in increasing the level of engagement between employees. Other than this it helps companies which are dealing in the sector of retail to keep things up to date. It is beneficial for the retail sector as it allows them to store a lot of secret information securely. This way they are able to maintain the flown of work and reach their results effectively. Transactions which goes on day to day basis is improved because of the effective communication. On the other hand internet is also important for businesses to maintain the transaction. It is because of the internet that businesses can be marketed digitally and the whole new sector of digital marketing is born. Business who manage to make their presence successful online can make and reach more customers as compared to those companies who are not taking the help of this sector. The tactics which comes under this aspect are official website of the business, social media, marketing on e- mail are the platforms which are used under this sector to promote the business. The reach of this aspect has no limit it can go over the world and till all the places where digital operations are conducted for business. Even if the retail companies are not selling their products online they have the opportunity to reach more no of consumers through this aspect. For instance there are any platforms of social media such as Face book and Twitter which can be used for marketing and even the market that they need to target can be set. Other than this companies can also 3
enable the option of paid per click ads for specific type of consumers. On the internet company also has the scope to increase the awareness of their brand and engage with them so that any type of feedback by customers can be answered and rectified. This will help the company to improve the loyalty of the brand. ANALYSIS AND DISCUSSION Role of Information Technology The sector of Information technology is considered as a necessary aspect for a business to run and maintain its operations (Dignum, 2018). If Tesco is able to enable this successfully then this sector can be helpful to them to think and plan strategically in the market. Information technology can help the company solve various problem which are related with the department of marketing and organizing in order to maintain the flow of work. Other than this with the help of this sector the company can engage and interact with their customers as well as their employees. Employees can help the company to know what challenges is the company facing and information can be collected through the feedback given by customers, this will help them to know what necessary changes need to be made in their procedure. This way this sector has played an important role for Tesco and helped them improved their image in the market (Marchewka 2016). Types of different Information Systems Tesco uses management information system. This software helps the company to gather all the information about the employees who are a part of the company so that a report can be taken out and their performance can be measured. This helps the company to take evaluated decisions (Orlova and Mokhova, 2017). This decisions helps the company to improve their performance and maintain the coordination required in between the task. This way the company is able to meet their expected results. Other than this company uses another information system which is decision support system. With the help of this system company assesses their data and reduce the issue of taking decisions. This helps Tesco to improve their unit of operation and its efficiency. This way company takes better decisions which are essential for them in order to achieve their objectives (Milani, 2019). Technologies of networking used by the business Tesco uses different types of networking channels according to the suitability of area of operations. LAN and WAN are the most preferred by the company. These are types of wireless 4
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
networking by which Tesco is able to share information easily. This reduces the difficulties in communication and management of the company. For this division and to make it better company is also providing training and guidance to their personnel. Company believes that this way they will be able to reduce the disputes in between work and increase the capacity to reach more consumers in the market (Bannon, Bardzell and Bødker, 2018). Ethics and social issues in business Different types of policies has been adopted by the company in order to reduce or solve the issues faced by the employees and their clients so that brand image of the company does not get affected. Tesco follows all necessary ethics and guidelines that is necessary and binds them under the legal obligations. They respect the privacy of their consumers as well as their employees and take decisions which helps them to keep it safe and does not get released. If the data is released thenboth the consumers and employees will loose their trust on the company. Also it is mandatory for the company to keep it safe as it is confidential information. If anything goes wrong then company won’t be able to recruit new people for their jobs. In order to maintain the level of satisfaction for the stakeholders of the company they follow all the necessary and ethical guidelines of working. Tesco has earned loyalty of their stakeholders because of this reason. This behaviour has also reflected positively on the sales figures of the company (Hendela, 2019). Importance of Internet and Intranet in Tesco In order to maintain their operations and keep a continuous check on them it is essential for the company to take use of both the aspects that is Internet and Intranet. Considering Intranet it has helped Tesco to improve the internal aspects of the organization that is coordination and communication effectively. This way they are also able to assess the needs of the consumers who the company deals in local market. This improves the experience of customers and company is able to provide quality service. Intranet also provides them a place where they can store the confidential data and where only company has the access. On the other hand Internet has helped the company to market their products online and reach a large no of audience across the world. Apart from it this platform allows the company to sell their products online with high level of engagement with customers. By going online company has open the scope for themselves to increase their share in market and rise the level of profits (Theis and Wong, 2017). 5
List and explain the different stage of system development life cycle There are various different stages related to the system development life cycle, following these steps are really necessary so that the goals and objectives can be achieved. This will include the following: Planning:This is the first and the most basic important step, in this the organizations making use of information technology will be engaged in thinking about the different type of software or other technology that can be used by them in order to enhance the satisfaction level of consumers (Lloyd, 2020). This will assist them in also planning for the various threats related to technology that can be faced by them in near future. Requirements:In this the various organizations who are going to make use of particular informative system will be involved in analysing the requirements which are necessary for installing. These requirements can also include the budget and the labour required to complete the project. Design:In this process the software will be given a design and too according to the needs and demands of consumers as well as employees. The project manager will make sure that it is been designed according to the view point of all stakeholders (Trantopoulos and et.al., 2017). The ethical code of conduct must be followed while designing the informative system. This will help them in enhancing their trust level. Testing:In this process software testing will be done. It is basically been done to check upon the quality of work which has been done by software. This will also help project manager in checking whether the software used is according to the needs and demands of stakeholders or not. Deployment:In this stage retail organization will be involved in making sure that no errors occur while installing the informative system. This will assist them in enhancing the quality of the work which has been done by them. Maintenance:In this the various retail organizations will be involved in checking upon the inventory required to maintain the quality of system. They will monitor the performance of software on quarterly basis. CONCLUSION From the above studies it has been concluded that companies such as Tesco who are dealing in the sector of retail has the possibility of dealing with the sector of information technology and 6
maintain their operation successfully. There are many guidelines and ethical code of conduct that is followed by Tesco that is in compliance with the ethical code of conduct of the sector of information technology. With the use of this sector the company can assess the needs and wants of current market and match with the current trends so that their products do not look obsolete and they are able to make substantial amount of sales. By taking the help of internet the company has been able to improve their draft of sales, measure their performance all over the world easily and helps to engage with customers. Other than this there are various types of network which is available to the company such as WLAN, WAN, MAN, VPN but the most preferred network by the company is LAN and WAN as they are less complex and can be easily use for effective measures. Company is also providing training to its employees for this section so that they can use it in a even more better way. This way company will be able to achieve more of their results and will result in earning high amount of profits. 7
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser
REFERENCES Books and Journals Lloyd, I., 2020.Information technology law. Oxford University Press. Baller, S., Dutta, S. and Lanvin, B., 2016.Global information technology report 2016. Geneva: Ouranos. Benckendorff, P.J., Xiang, Z. and Sheldon, P.J., 2019.Tourism information technology. Cabi. Trantopoulos, K. and et.al., 2017. External knowledge and information technology: Implications for process innovation performance.MIS quarterly,41(1), pp.287-300. Prasad, P., 2017.A Brief Introduction on Cyber Crime Cases under Information Technology Act: Details & Analysis. CreateSpace Independent Publishing Platform. Hatakka, M., Wickramasinghe, N. and Qureshi, S., 2018, January. Introduction to the Minitrack on Health Information Technology for Development: Use of ICTs for Health Equity. InProceedings of the 51st Hawaii International Conference on System Sciences. Theis, T.N. and Wong, H.S.P., 2017. The end of moore's law: A new beginning for information technology.Computing in Science & Engineering,19(2), pp.41-50. Hendela, A., 2019. IS 265-001: Introduction to Information Systems. Bannon, L., Bardzell, J. and Bødker, S., 2018. Introduction: Reimagining participatory design— Emerging voices.ACM Transactions on Computer-Human Interaction (TOCHI),25(1), pp.1-8. Milani, F., 2019. Introduction to Business Analysis. InDigital Business Analysis(pp. 1-29). Springer, Cham. Marchewka, J.T., 2016.Information technology project management: Providing measurable organizational value. John Wiley & Sons. Orlova, N. and Mokhova, I., 2017. Introduction of Information Technologies in the System of CorporateGovernance.ElectronicScientificProfessionalJournal“OPEN EDUCATIONAL E-ENVIRONMENT OF MODERN UNIVERSITY”, (3), pp.355-365. Dignum, V., 2018. Ethics in artificial intelligence: introduction to the special issue. 8