1401ICT Introduction to Information Systems Assignment

Added on -2020-02-23

| 1401ICT| 12 pages| 1882 words| 88 views

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Running head: INTRODUCTION TO INFORMATION SYSTEMINTRODUCTION TO INFORMATION SYSTEMName of the StudentName of the UniversityAuthor note
1INTRODUCTION TO INFORMATION SYSTEMTable of ContentsPART 1: An overall analysis of the business of the supermarket...................................................3a) Information about the supermarket and locate relevant information about its strategy, how itcompetes in the market place, and its operations............................................................................3b) Describe the organisational form of the supermarket using Mintzberg’s classification.............4c) Present the value chain of the supermarket using Porter’s Value Chain Model. List anddescribe the primary and support activities.....................................................................................4d) Analyse the competitive strategy of the supermarket using Porter’s competitive forces model.4PART 2: Analyzing an existing human activity system which is problematic...............................5a) Identification of an existing human activity system supporting the overall supermarket...........5b) Diagram showing the issues and the concerns of the stakeholders you have identified.............6c) Draw a process model using the BPMn notation for the process of the existing human activitysystem you have identified..............................................................................................................7d) Uses of the DeLone-McLean Model to identify the failures of the human activity systems......7e) Measure of success......................................................................................................................7PART 3: Suggesting a new information system..............................................................................8a) Identification of a new information system.................................................................................8b) Description of the information of the new system......................................................................8c) Draw a process model using the BPMn notation for the new information system you haveidentified..........................................................................................................................................9
2INTRODUCTION TO INFORMATION SYSTEMd) Classification of the new information system.............................................................................9e) Description of dimensions of impact of new information system.............................................107) f) Description of measures of success.......................................................................................10PART 4: Recommendations..........................................................................................................10References......................................................................................................................................11
3INTRODUCTION TO INFORMATION SYSTEMPART 1: An overall analysis of the business of the supermarket a) Information about the supermarket and locate relevant information about its strategy,how it competes in the market place, and its operationsIn a super market the number of products is huge and a lot of people come to the supermarket to buy several products. In a super market there are various kinds of people andauthorities who work in different way. The customers mainly come to buy several products andthe stores create several offers and features to attract the customers. In a supermarket there aredifferent kinds of business chain and methods. The stores follow a lot of strategies andtechniques to attract the customers. They provide different discounts according to the demandsand several occasions throughout the year. The area on which a supermarket is formed is also ofbig quantity. The super market also utilizes other entertaining features which are also veryimportant in terms of the attracting the customers to the supermarket. In market there are variousaspects related to the competition. The main competition is in terms of the costs and sells and theamount of net income. The stores are the main centers which collect lots of information from thedifferent customers and also analyze those data for the better customer satisfaction. Differenttechniques are taken like implementing technology and taking customer feedback are alsoimportant for better customer satisfaction. In the functionality advancement the stores alsoimplement many interesting techniques which are also very important in terms of making thesystem more comfortable to the customers. There are many techniques like queue managementwhich are also very important in terms of making the system more advanced and fluent. In caseof different stores there are many middlemen who are associated with the transactions of the

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