Introduction to Information Technology

Introduction to
information technology

Table of Contents
INTRODUCTION...........................................................................................................................1
MAIN BODY..................................................................................................................................1
Identification of key role of information technology within business success or failure............1
Finding ethical addition to social issues that are concerned with running businesses................2
Identification and comparison of distinct networking technologies types..................................3
Importance of social media in business.......................................................................................5
Stages that are part of software development life cycle..............................................................5
ANALYSIS AND DISCUSSION...................................................................................................7
Potential benefits and drawbacks of company to make investment in information technology. 7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Concept of information technology is refereed to all things which organisation use
computers for (Camero and Alba, 2019). In other words, it is about building computer network
for an entity, safeguarding information, assisting manpower troubleshoot issues with devises and
performing range of other practices with the hope of ensuring security of information systems. In
all kinds of venture, information technology plays significant role internally and externally. It is
more essential in entities than before as it enhances productivity with efficient savings of time
and money. For the report, HSBC Bank Plc is selected organisation that performs working in
service sector. It is an international banking business that have network in around 80 nations.
The report highlights role of IT in business success, issues concerned with running an
organisation and various kinds of networking technologies. It further discusses significance of
social media and stages which are part of software development life cycle.
MAIN BODY
Identification of key role of information technology within business success or failure
In accordance to (Iyamu, 2017), information technology is essential for driving
innovation that is a path towards success of an establishment. Computer technology is widely
adopted across the business world and have became vital for all operations in modern scenario.
In case with HSBC Bank Plc, information technology helps in effective communication and
collaboration with other units of establishment across great distances to make smarter choices.
Some of roles played by information technology in relevance to success of HSBC Bank Plc are
as identified:
Source of support along with security: In modern world, information technology plays
foremost role of supporting numerous processes which increases business productivity. It enables
manpower of an organisation to use fewer resources that enables on improving quality of
services along with improves speed for deliver to customers (Agrawal, Kumar and Mukti, 2020).
Within HSBC Bank Plc, information technology plays key role of making it easier to store wider
information through maintaining integrity of data together with storing confidential information
that reflects on less vulnerability of breach of data leading to the path of business success.
Customer relationship management: In service businesses, information technology
have role of improving the aspects In which managers design addition to manage relationships
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