Introduction to Information Technology

INTRODUCTION TO
INFORMATION
TECHNOLOGY

ABSTRACT
Information technology has become an integral part of the business functions and
operational activities. Thus, it has become very essential for the companies to understand the
various concepts of information technology so that they can adopt suitable solution for their
business. The report will discuss the role of IT within business and how application of internet
and related technologies can help in exploring the business objectives. It will also analyse the
application of IT systems within business through case study of Marks & Spencer. Information
technology represents the phases of the conceptual model that explains the procedure for the
implementation and development of Information technology that are planning, system
requirement.

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................1
LITERATURE REVIEW................................................................................................................1
Role of information technology within business environment....................................................1
Social and ethical challenges related to IT .................................................................................2
Various types of networking technologies...................................................................................3
Intranet and internet in business .................................................................................................4
System development life cycle (SDLC)......................................................................................4
ANALYSIS AND DISCUSSION ..................................................................................................7
CONCLUSION ...............................................................................................................................8
REFERENCES .............................................................................................................................10

INTRODUCTION
Information technology (IT) is refereed as the use of telecommunication systems for the
sharing and management of information. This technology of development and integration of
network and computer systems for distribution and processing of data. IT system plays a great
role in achieving business goals by managing organizational or business data. The effectively
implemented IT systems plays critical role in achieving business targetts and to achieve success
(Rosemann and vom Brocke, 2015). However, it is vital for the organizations to employ suitable
networking strategies which suits their business and to analyse the relevant social and ethical
issues associated with IT. The study will evaluate the significance and contribution of IT in the
growth of Marks & Spencer (M&S) which is leading multinational retailer. The report will also
discuss the system development stages and ethical issues related to IT.
LITERATURE REVIEW
Role of information technology within business environment
As per the view of Gibson, Rosen and Stucker, (2015) information technology is having
the important effect in the operation of business whether the business is small or big and at the
same technology is having the tangible and intangible advantages that helps in making the
financial gains and give the result as the customer’s demand. Presently the organizations are
using the information technology in its most of the functions and in all the department. Best
example is email, companies like Marks and Spencer uses the email ubiquitous while connecting
to its employees and outside. Information technology goes far behind the operation in this
competitive edge and make them enable to enter into the big markets at the same they can
expand the products and service lines in effective way and keep the tabs on competitors. Now
this is become the more pervasive aspect in the operation of business and in that many managers
and employees not to be seen a separate element. IT is become the indispensable element for
each and every department of the business as it derives innovation and fosters the growth in the
organization. Information technology helps the business in many ways that it keeps the eye in the
expenses and profits of the business and the strong IT helps the company to trim the cost and
make it more productive. Automation and the digital tools make the work of company fast as the
work that require the hours now performed in the minutes and enable the company to accomplish
more task in shorter period. It also enables the company to track the sales data, expenses and the
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