Role of Information Technology in Retail Enterprise

INTRODUCTION TO INFORMATION TECHNOLOGY

Contents
INTRODUCTION...........................................................................................................................2
LITERATURE REVIEW................................................................................................................2
ANALYSIS AND DISCUSSION...................................................................................................6
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10
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INTRODUCTION
Information technology is based on the process of making use of modern technologies which
bring about better growth and development. It is consider as branch of IT basically help to store,
collect, retrieve the large amount of data which can manipulate within hardware system. Apart
from the hardware and networks, information technology always makes use of various other
resources through television. The overall purpose of IT is to provide the better facilities to handle
the business activities. The assignment will discuss about the significant role of IT in retail
enterprise in term of success as well as failure. In order to find out the ethical and social issues
which automatically pertain to running business efficiently. Furthermore, the documentation will
describe about network technologies, significant of internet and intranet in the organization. At
last, it will discuss the different steps where team member follow the system life cycle for
adapting the phases in IT infrastructure establishment within organization.
LITERATURE REVIEW
Discuss the role of IT in the success of failure of business
According to Rodríguez, Molina-Castillo and Svensson (2020) with increasing the
globalization of retailing where information technology spend in Tesco which has increased
significantly. Information technology plays an important role for managing overall business
operation and function. In order to manage or control the large amount of data or information in
proper manner. Nowadays, Tesco retailer need to transform their information technology
capabilities for various reasons. Information technology plays important role in Tesco to increase
ability and response evolving marketplace through flexibility, enhanced the overall speed. In
another way, it also helping for retailer to collect and analyse the customer data while enhancing
for differentiation. In context of success, Tesco need one system working across multiple store
and make sure that handle effective stock market. In order to improve the business operation and
function.
As per Saha, Cerchione and Dahiya (2020) view information technology provide the
security to Tesco retailer where setting security practices. In this way, it can easily mitigate
payment security risk. There are lot of customer purchase product through online website. So as
require for Tesco to maintain their security aspects. Therefore, retail enterprise engaged in credit
payment processing which require to comply with PCI security standards. If in case retailer
collect, store credit card derails which become compromised. Tesco would take advantage
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through IT system which obtain optimal benefits, advantage. In order to control the price and
provide better service delivery by using IT system.
Pattinson and Wanjiru (2020) argue that when it comes to organising information
technology which completely change the impression among customers. Retailer adapt the digital
concept to perform different task. Therefore, it can easily control the problem among customer
where they are directly interact with service provider to resolve their issue of query related
product. However, IT plays important which automatically increase the productivity and
profitability in global marketplace. In order to achieve success of business through outcome or
result.
Ethical and social issues that pertain to running enterprise.
As per Saha, Cerchione and Dahiya (2020) the growth and development of business
depend on the internet that has made it possible to store information about individual’s. It relying
on modern technology and abuse the personal data, privacy violations in the information
technology. Tesco retailer have faced the issues related social as well as ethical. It has a lack of
integrity in the business environment or culture. The most use of information technology that
become consider issue such as illegal way to download software. The usage of social network
which directly affects on the social culture, people. In another way, it can be understands that
unethical way to use sites and access which become easier. In order to expose unethical site and
increase the social dilemmas, mental and psychological problem among people.
Pattinson and Wanjiru (2020) said that issues related ethics in the information technology
and directly effects on the society in order to give insight view. Afterwards, it can easily
identified the negative measurement. The high use of internet has increased the negligence of
people life including work, sleep and physical activities. it is completely damaged the current
situation and rapidly change the behaviour of customers. Moreover, The ethical abuse is
common in the field of information technology. In this way, it will require to analyse the current
situation and underlying causes of problem. It should be consider solution to prevent them.
Furthermore, it can be identified several ethical issues in IT such as lack of personal privacy,
harmful actions and unauthorised access from third parties. In this way, it can easily address such
type of ethical issue in term of IT within retail enterprise.
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