Challenges Faced by SNY's Manufacturing and Ways to Resolve Them

Introduction to Management

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Contents
Introduction................................................................................................................................1
Challenges faced by SNY’s manufacturing...............................................................................1
Ways in which it can be resolved...............................................................................................1
Conclusion..................................................................................................................................2
REFERENCES...........................................................................................................................2

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Introduction
Different organisations are facing different types of issues in their operations. The role of
manufacturing managers becomes very much crucial in managing the challenges that are
arising at the firm. In manufacturing industry, SNY’s manufacturing is facing different
challenges related to Human resource management, unskilled labourers, quality issues and
communication gap (Elg, et al. 2011). For the new manufacturing manager it will be a
challenge to manage the staffs and communicate with senior management and sales team.
This report will highlight the challenges faced by SNY’s as well as the way in which
manufacturing managers can resolve these issues.
Challenges faced by SNY’s manufacturing
 There is no proper management of the staffs. This can be seen by the fact that
employees get permanently enrolled in the company after a long period of time. Due
to this there is high amount of turnover in the organisation.
 There is no proper distribution of job roles, their technical skills are also on the poor
side. This is affecting the quality of the products which sometimes company has to
pay in terms of manufacturing cost.
 The decision making is also poor. This is evident from the fact that when quality test
fails and production is stopped instead of acting upon it, they try to surpass quality
control procedures. The supervisors also pass the products without making a quality
check (Mellor, Hao and Zhang, 2014).
 Cultural differences are leading to situation of conflict and communication gap among
the people from different cultures. For example British managers feel that Australian
employees are poor in working when compared with the employees from China. This
is the major reason why delivery of finished products takes time.
 Due to communication gap between engineering management and sales team, the later
once are unaware that there is conflict at the floor which is resulting in the poor
quality products. When sales team asks the engineers they point out to floor staffs
when starts hating the engineers. These situations are putting sales team under
pressure and they remain under stress to meet monthly sales targets.
 Complaints of the customers are not properly handled and no proper response is given
from the side of the General Manager. This is irritating customers and hence there is
huge dissatisfaction among the customers regarding the quality of the products.