This assignment provides an introduction to marketing and its significance in business. It covers an overview of the UK car manufacturing market, the main factors influencing the operations of Land Rover, and an analysis of its marketing performance and strategy. Additionally, it explores advertisement planning and various marketing theories.
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Introduction to Marketing
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INTRODUCTION Marketing is defined as a process or activity exploring, creating and promoting products or services which can satisfy the customers' needs. An organisation perform functions to identify market and potential buyers who are willing to you purchase the goods. The company chosen for the report is Land Rover located at Whitley, Coventry, United Kingdom. Further, it covers overview of UK car manufacturing market, main factors affecting company’s operations, and analysis of marketing performance and strategy of the selected company. Furthermore, market environment of UK car manufacturing together with company’s marketing mix strategy and current marketing performance are also provided in this assignment. MAIN BODY (a)Overview of UK car manufacturing market Automotive industry in UK is recognised for manufacturing cars in premium and sports segment. It has local such as Land Rover, The Lister Motor Company Ltd., Aston Martin, Bentley etc. as well as international players like Honda, Toyota, Nissan many more. The history of the market states the expansion and progress which gained it the position of second largest manufacturer of cars in the world and the largest exporter. However, due to cut throat competition by France, Germany and Japan, it had to face significant lower growth. According to 2018 date as provided by UK government officials, it has built over 1.5 million cars and about 1.23 million were exported across the world which accounted for 81.5 percent of Total production. Furthermore, it is a vital part of UK economy which earned turnover of euro 82 billion and Euro 20.2 2 billion was value added. Also, almost 186000 individuals are employed directly in manufacturing. Along with this, about 3.65 billion Euro is invested every year for conducting research and development in automotive. Manufacturers in UK producers more than 70 different models of cars and has a bunch of some most skilled and capable engineers in the world. All the companies operating in UK market have shifted the process and procedure to more advanced technologies. Furthermore, environmental factors are being taken care by reducing pollution. The government in the country supports all the domestic producers by providing them adequate financial assistance. The entrance of globalised manufacturers have posted it limit switch has created cut throat competition. It is increasing every year and to survive this, all the entities are focusing on marketing and related strategies and mix. 1
(b) Identify the main factors influencing company's operations Business environment has external and internal factors that effect business of an organisation. PESTEL has been conducted to identify external forces affecting company's operations which is as provided: Political factor:interference of government in plans and policies of a corporate are included in these factor. It includes foreign trade policy, tax policy, labour law, environmental law, trade restrictions and many more. Brexit is the prime concern of Land Rover which main potentially impact its business because of thousand of jobs would be lost. Also, major plants will be closed and it will be hard to survive in such conditions. It has increased provision for contingency plans by 39% on the basis of predictions. Economic factor:this factor impact on economy and its performance which ultimately affects the operation and profitability of entities. These are interest rate, rate of employment and unemployment, conversion rates, raw material etc. With the entry of international companies, prices of raw materials increased also it hit the export markets. These are some serious factors affecting Land Rover’s business. Also, the Brexit decision has slowed down the sales. For the expansion of the business, it made investment for the revival of the business in other countries. Social factor:it focuses on social environment which consists of beliefs, moral, opinion and demands of the individuals living in a society. It is about family demographics, education levels, cultural trends, attitude changes and changes in lifestyles. Earlier, Land Rover was hit by financial crisis and other issues which damaged its reputation. In order to rebuild the lost position and trust it used effective marketing. Also, increased the quality, reliability and class of the cars manufacturing by it. Technological factor:innovation and development in existing technology is available in the industry can be considered as major factors that may influence operations of an entity. These includes change in digital or mobile technology, automation etc. When companies like BMW, Mercedes Benz, and other similar international companies launched cars with automation, Land Rover felt the need to use advanced technology and innovation. Also, demands and preferences of customers change rapidly when it comes to technologies. This is a major hotel in creating desired product. Environmental factor:it is related to surrounding environment and impact on ecological areas. Concern about environment has increased within the people living in country. Along with this, is 2
a constant pressure on organisations 2 to carry their work in a sustainable manner. Land Rover contribute major portion of its profits CSR with objectives to provide education, health, technology etc. Legal factor:the legislation that applicable must be followed in letter and true spirit. If there is any restrictions or rules are provided by government they are included in legal factors. Land Rover has a strong approach to save and protect its brand image and assets. Contravention in any legal provisions may cause major hurdles inquiring business smoothly. Therefore, it makes short to abide by applicable legislations. SWOT is conducted to know impact of internal factors. Land Rover's SWOT has been presented below: Strengths:Land Rover is manufacturer producing premium cars with added features according to demand of customers. It manage available resources effectively and efficiently. It has gained a competitive position two unique designs and highest quality standards with delivery of high performance vehicle along with price which attracts huge number of buyers. Sales volumes are stable in developing markets and has considerable control over political influence in UK. The expansion plans and creation of jobs are also its strengths. Weaknesses:Land Rover focuses on manufacturing premium and luxury performance cars which may turn its weakness. It invest time and efforts in making strategic plans to remain in the competition with international players however, just makes the business vulnerable to local organisms that emerging international boundaries for brand association. It has poor control over distribution channels due to which the whole processes from manufacturing to delivery of the car may be delayed. This can cause serious damage to its image and trust. Opportunities:Land Rover considered to build research and development capabilities to identify the new innovation in technology that could be added in the existing models and launch them in the market as new to attract more customers. Furthermore, it has turned to sustainable business practices which has reduced operating costs to a significant level and increased the productivity. This will help in long terms to who survive in unstable and uncertain economic conditions. Advanced version may be introduced by using market position which will help in creating improve production capacity to have more sales volumes by exploring new market opportunities. 3
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Threats:it is facing difficulties in protecting intellectual property rights outside UK and which main cause go through litigation procedure. too much concentration on premium and luxury segment will make it lose market two local competitors. Also, brexit it possess use thread as it is likely to impact its export to European Union countries where it has maximum export business of cars. Along with this, tariffs baby changed which may impact its decision to expand the business in European countries. (c) analysis of marketing performance and strategy of Land Rover Marketing performance is an activity of marketing department where by results obtained from marketing are measured against the set objectives. Evaluation is done for making more impactful decisions which will help in attaining outcomes closed to established goals. Land Rover's marketing performance can be analysed through STP which is as follows: Segmentation:earlier, Land Rover was more focused on premium and sports segment only. The rapid change in automobile market in UK has made the company feel the need to you have cars into different categories such as mini, compact, mid size and sedan. This is done with an objective to achieve sustainable development and to address and overcome challenges. Targeting:Land Rover is known for its high and comfortable cars in SUV segment and target people who wish to have a driving experience. This helps in attracting them to by its cars. In addition, targets government car and commercial car. It designed the appearance by combining fashion and alluring interior. Also provides features like good road capacity which may give unique experiences to the one driving. Positioning:it focuses on providing fully functional and high and features synchronised with luxury and to meet the expectations of consumers. The advertisements are shown in a way to encourage buyers to purchase the cars manufactured by it in which a brief of combination of body and high and configuration are displayed. Hence, Land Rover's cars are suitable for the one seeking luxury experience with advanced feature and brand. Marketing strategy refers to integration of individual marketing goals into one comprehensive plan which chairs drawn on the basis of information gathered through market research. Desired results are obtained through marketing mix. Furthermore, as for Land Rover, marketing mix has been elaborated below: Product:Land Rover is a luxury brand which makes SUV and other cars in the premium segment and also in sports segment. It has presence in major cities across the world. It is 4
planning to introduce electric cars and automatic to give tough competition to its rivals and become a head in the customer market. The product offers uniqueness with your style and elegance due to which it is preferred by majority of people. Place:it has collaborated with many companies for extending its market to different areas worldwide. This made it shift and adjust the prices according to the demands in different markets. The prices are set by considering the demands and needs of selected groups. Price:it has premium pricing policy to customers. Land rovers commit to deliver high quality products for the selected classes of customers which can satisfy their requirements. It focuses on mixing the high Technology with an essence of exclusivity. Hence, target customers are willing to pay the price set by the company. Promotions:the brand name of Land Rover is already famous and recognised around the world by many people therefore, it does not hard promotions. However, it conducts top notch Management research activities on a timely basis. Also show it contact with buyers through televisionadvertisementsprintmediaanditadvertisersonsocialmedia.Furthermore, sponsorships and road shows are some of its promotional tools through which the interaction with the customers are done. CONCLUSION From the above report it has been concluded that, marketing is an essential practice of a business for making awareness among the customers including the prospective to buy the products of a company. Furthermore, there are macro and micro factors in business environment which need to be addressed by conducting PESTEL and SWOT. Along with this, marketing strategy can prove to be beneficial for company if elements of marketing mix are executed and implemented well. TASK 2 Introduction Advertisement can be in the form of a picture, short film,etc. That tries to persuade people to purchase a product or service of the company that provided the advertisement. It is is an activity of marketing department and included as a promotional tool. Land Rover has been selected in this assignment. It is engaged in the manufacturing of luxurious SUV and other cars which target higher class of customers who wish to experience uniqueness and superior quality together with high Technology. Main body 5
Advertisement aims:Land Rover is a renowned brand and holds a good position in the market in many countries. It is not do advertisement just like any other company. However, it it contacts directly to its customers through road shows. ultimate objective of such promotional activities are two have a close contact with buyers and to attract new customers in order to buy existing as well as newly launched cars. Reason also important to you who create awareness about number of features added, innovation introduced, increase or decrease in price, any kind of offers, and for many other things. Advertisement planning:invoice number of activities such as the target audience to which company wish to communicate about its product, and medium to reach them. Land Rover has its individual social media planning in which reviews of wires are taken which company in improving its what is cheap or other aspects of the products. Marketing department of Land Rover analyse the importance of presence digital world which connects huge number of population to each other. Marketing theories: 6