Introduction to People Management

Introduction to People
Management

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
What are the contemporary issues faced by line managers when it comes to people
management................................................................................................................................3
Explain the knowledge, behaviour and skills needed to be an effective people manager..........4
What HR process support the management in case of effective performance management......6
CONCLUSION ...............................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
The people are the important part of any organisation. The effective people management
needs the support of HR department with relation to other managers. With the changing
economic conditions, fluctuating job market, gap in supply and demand of skill has changed the
scenario drastically (Banfield, Kay and Royles, 2018). The focus of any organisation is to
maintain and retain talent. The aim of this study is to highlight the qualities needed to be an
effective HR manger with focus on the contemporary issues that are faced by the line managers
in managing people. The InterContinental Hotels (IHG) hotel is selected to highlight its
practices in managing employees. The IHG is multinational hospitality organisation with
headquarters in UK. The goal is to identify the issues and suggest the way to increase the
performance of employees in this regard.
MAIN BODY
What are the contemporary issues faced by line managers when it comes to people management.
The line manger is a person who acts as the mediator between employees and higher
management of organisation. The line manger is one who supervise the operations and
employees simultaneously. As the hospitality sector is most affected with this COVID pandemic
largely. There are various issues which existed and affected the performance of employees.
Some of the main issues faced by the line managers are as follows; Changing model of managing employees : The traditional model so existed whose focus
was a slow and reactive approach was more of bureaucratic kind of approach. With the
disruptions and changing demand of time the Strategic practice gained light. The
Strategic practice focus on developing the partnership with employees and customers. It
is focused on creating the operational and short term goals to achieve the larger goal.
The approach used by the mangers to nurture the employees largely now is collaborative
and commitment strategy (Chang and Teng, 2017). Adapting to innovation : The pandemic so existed had given a large shift in strategy and
structure of the hospitality sector. The working patterns have gained a complete new
picture. But the employees are still hesitant to fully accept that change. The line mangers
are loaded with making the employees friendly with changing working structure. The