Introduction to People Management

This report provides an introduction to people management, focusing on the strategic management of people in the competitive market. It explores the operational context of Easy Jet, a British low-cost airline group, and discusses relevant theoretical models in leadership, training, and talent management. The report also offers recommendations for effective management in these key areas.

INTRODUCTION TO PEOPLE
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Operational context of chosen organisation.................................................................................3
Relevant applicable theoretical models.......................................................................................3
Recommendation with focus on required knowledge, skills and behaviour needed by
management to deliver 3 core key areas......................................................................................6
CONCLUSION ...............................................................................................................................7
REFERENCES................................................................................................................................1

INTRODUCTION
Strategic management of people is defined as real competitive advancement within
market that present the effective financial performance, high investment and technologies
(Hoffman and Tadelis, 2018). Therefore, effective management also ailed to the innovation that
ensures significant advancement within enterprise.
The present report is based on Easy jet, it is British low cost airline group that run
national and global regular work over the 1000 routes in more than 10 countries. Therefore,
study will relate to Strategic people management with subject to key areas as Leadership and
management, Training and development and Talent management that underpin the performance
management system.
MAIN BODY
Operational context of chosen organisation.
Easy Jet Airline company limited is termed out as airline that based in London.
Therefore, mission of the company is to render customer with harmless, effective value and
provide point to point air services. It offers customer a accordant and dependable commodities
and fares appealing to leisure and business market on the range of European routers. In order to
accomplish the competitive advancement the entity set up lasting relationship with suppliers. In
the present era, Easy Jet is currently taking initiatives towards to embrace and maintain
digitalisation. Therefore, Digitalisation within the maintenance of supply chain and operations
can be seen as the new battlefield for reduction in cost and this make the airline services most
efficient. This advancement has helped to Easy Jet and suppliers in reduction of time
maintenance and also brings improvement within the quality of operations.
Relevant applicable theoretical models.
Easy jet is one of the leading aviation industry that provide safe, efficient and reliable
operations for the crew passengers and this recruits the best pilots. In order to ensure on time
performance and operational excellence this firm is taking steps towards to maintain Leadership
and management activities, Training and development and also aids to identify the talent
management that underpin the performance management at chosen enterprise (Collings and
Szamosi, 2018). Therefore, the theoretical model defined in following manner as are-
Leadership and Management- The role of managers within the enterprise highly requires to
organising, controlling, planning and motivating others to perform their business activities

effectively and efficiently. On the other hand, leadership is termed out as process that influence
others to accomplish the desired goals within the enterprise (Rasdi and Chen, 2018). Henceforth,
management and leadership model within the enterprise are defined in the following manner as
are-
Transformational leadership-
There are number of the considerate research that finds the evidence that transformation
leadership is one of the significant components that contributes positive organisation outcome
towards to employee engagement (Hoch, Dulebohn, and Wu 2018). Thus, it can be stated that
effectual leaders with superior strategical leadership ability can be helpful to assist enterprise to
beat the competitiveness that exists within the market. Therefore, leaders plays the crucial role
within communicating core values to firm to employees. In addition to this, employee action
translates within the performance of policies at the time of interacting with customers. Leaders
and managers of the aviation industry needs to motivate the employees, followers and this
positive determinant of transformational leadership on employee engagement is one of the
significant advancement of the working enterprise. Thus, leaders plays the crucial role in shaping
the values that assist to gain high competitive advancement.
In the context of aviation management, the multicultural environment of the enterprise of
aviation line needs to have appropriate leadership formulation to meet the requirement of
culturally different force (Boamah, Laschinger and Clarke, 2018). This is the leadership
formulation that has sustainable effect on the force as this main purpose is to inspire, encourage
and also aids to carry out the best within the employees in irrespective with cultural background,
power distance or authority and this is termed out as transformational leadership. Therefore,
airline industry must put their consideration over to understanding the relationship with
employees and leaders that helps to heighten the performance of business enterprise. Within the
aviation industry, rate of turnover is high due to the varied components as advanced job
demands, lack of social support, emotional labour etc. Thus, transformational leadership
attributes as clear vision, empowerment all are the crucial elements that helps to enhance the
employee job satisfaction and commitment.
Training and development-
This is termed out as subsystem of an enterprise that put major focus on the improvement
of performance of individuals and groups. It has become very crucial within the airline sector

and this is highly concerned with safety and commitment of passengers that are crucial
components that impacts the working of industry in huge context (Sartori, Costantini and
Tommasi, 2018). Thus, training is defined as learning process that relate with modifying the
skills. In addition to this, Changing of attitude aids to gain more knowledge that assist to enhance
performance of employees. However, training and development termed out as to be one of the
main functions of HRM department.
Training and development has become crucial component within the aviation industry as
this is concerned with the safety and comforts of the passengers and this needs to be executed
effectively. All the employees of Easy Jet needs to provide adequate training that assist the
airline to be best within the global range. Therefore, the one of the significant advancement of
training and development is to assist the business to enhance the quality of service and
productivity. In the airline sector, the training and development within the airline industry helps
to recommend the ways that assist to overcome the challenges of airline industry. In addition to
this, training also assist the employees as this identify the field of improvement that supports the
staff to gain skills ad attributes for gaining advancement in the future growth. In order to render
the quality services, the staff of the airline industry needs to offer the suitable and qualified
services. This can be stated that training and safety both are closely interlinked concepts.
Therefore, the priority of the aviation industry is to constantly taken the initiative for the safety
as this is crucial in airline industry.
Talent management that underpin performance
Talent management and performance management are both interlinked concepts.
Therefore, Talent management within the enterprise is connected with aims at retaining the
efficient and high performing employees that aims to setting the performance objectives and
measure out the performance periodically. Talent management is termed out as the process that
aids to discovering, processing, grooming and keeping the employees skilled and best fit with the
needs and objectives of enterprise (Manresa, Bikfalvi and Simon, 2018). Aviation industry
stands out as one of the dynamic sector within the global economy. In terms to build the high
effective workforce this is crucial to bring the airline services that may provide on-the-job
training facilities to carry out the better managerial workforce with hiring Talent workforce.
To develop the talent management within the enterprise, the HR individuals plays the
crucial role. Human resource leaders of the enterprise plays the crucial role within the strategic

direction that allows to undertake cultural change and also assist to aligning with strategic
business priorities with future talent in terms to experience, personal qualities and competencies
within the enterprise. Human resource authorities of the Easy Jet needs to play leadership role
within talent management. Airline industry needs to open up the external recruitment and
execute the on-boarding procedures in terms to integrate leaders from the diverse cultural
background. Human resource is termed out as to be an integral part of airlines (The importance
of HR in the aviation industry, 2015). This depends on the position that HR person is highly
responsible for checking backgrounds of job candidates, to hire airline staff and flight crews,
processing benefits and other paperworks and this also allows to interface with insurance firms.
This is the job role of HR is to hire the skilled labour workforce that aids to undertake the better
working conditions. Human resource management is defined as the strategic approach that is
fully responsible to hire the Talent workforce that helps to produce the more productive and
effective result within the enterprise.
Recommendation with focus on required knowledge, skills and behaviour needed by
management to deliver 3 core key areas.
To bring out the effective management to the people of the organisation, the entity needs
to put major focus over three areas as Leadership and management, training and development
and Talent management that assist to underpin the performance management within the
enterprise (Hoffman and Tadelis, 2018). In addition to this, the suggestive measures to build
effective management activities are defined in the following manner as are-
 Human resource authorities should be responsible towards to hire the skilled workforce
that aids to build out the talent workforce to bring out the higher productivity and
profitability within the enterprise.
 The leaders of the enterprise should use effective leadership model that helps to bring out
the strategic framework within the enterprise. It is one of the effective tool that
streamlines the managerial activities within the enterprise. Henceforth, the managers
must follow the direct that set out by the leaders in terms to perform the business
activities in effective and efficient manner.
 Leaders and Human resource authorities should be responsible towards to provide
training and development opportunities to staff and workers of aviation industry. They
must offer training facilities that is relate with to safety and comfort of passengers.

Additionally, Airline in the different department must receive the adequate training as
this assist the airline to be best within the global range.
CONCLUSION
Hereby it can be concluded that effective management to people is termed out as process
of grooming, encouraging and guiding the employees towards to optimise the workforce
productivity and this also promote the professional growth. It is the responsibility of the team
leads, managers and department heads to use people management effectively as this aids to
oversee the workflow and also allows to boost employees performance within the enterprise.
Henceforth, the study is based on business activities of Easy jet as it is British low cost
airline group that operates domestic and international scheduled services. Furthermore,
assignment has laid focused on activities as Strategic people management with subject to key
areas as Leadership and management, Training and development and Talent management that
aids to bring out better and effective performance management system.

REFERENCES
Books and journals
Hoffman, M. and Tadelis, S., 2018. People management skills, employee attrition, and manager
rewards: An empirical analysis. National Bureau of Economic Research.
Collings, D.G. and Szamosi, L.T., 2018. Human resource management: A critical approach.
In Human Resource Management. Routledge.
Rasdi, R.M. and Chen, Y.S., 2018. People Management for Managing Employees’ Retention in
the Organizations. INTERNATIONAL JOURNAL OF ACADEMIC RESEARCH IN
BUSINESS AND SOCIAL SCIENCES. 8(12).
Hoch, J.E. Dulebohn, J.H. and Wu, D., 2018. Do ethical, authentic, and servant leadership
explain variance above and beyond transformational leadership? A meta-analysis. Journal
of Management. 44(2). pp.501-529.
Boamah, Laschinger and Clarke, 2018. Effect of transformational leadership on job satisfaction
and patient safety outcomes. Nursing outlook. 66(2). pp.180-189.
Sartori, Costantini, A and Tommasi, 2018. How do you manage change in organizations?
Training, development, innovation, and their relationships. Frontiers in psychology. 9.
p.313.
Manresa, Bikfalvi and Simon, 2018. The use and determinants of training and development for
creativity and innovation. International Journal of Innovation Management. 22(07).
p.1850062.
Online
The importance of HR in the aviation industry. 2015. [Online]. Available through:
<https://www.nationthailand.com/business/30235167>
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