Introduction to People Management

This document provides an introduction to people management and its importance in organizations. It covers topics such as leadership and management, training and development, and talent management. The document also includes recommendations for improving the current state of people management in Easyjet, a multinational airline group.

Introduction to people
management.

Table of Contents
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
1) Leadership and management..................................................................................................3
2). Training and Development....................................................................................................5
3.) Talent management underpin performance management......................................................7
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................11

INTRODUCTION
The project shall be reflecting the people management policies that Easyjet shall be
employing to maximize the satisfaction of employees contributing to the achievement of the
objectives of the company. Easyjet is a multinational airline group having its headquarter at
London. It operates in the low cost segment providing the services of the domestic as well as the
international airlines. It shall highlight the three main dimensions of people management like
leadership and management, training and development and the talent management. It shall be
depicting the current state of the company in respective dimensions with the support of various
theories and models. Lastly it shall include the recommendations for improving the current state
so that Easyjet can improve its profitability and future growth prospects.
MAIN BODY
1) Leadership and management
Leadership is a function of management wherein the leaders define the vision of the
company and persuades the team to achieve the organizational objectives. Leadership and
management are two different terms and the relation shared is that leadership quality is necessary
for effective management of the company (Castillo and Hallinger, 2018). Leadership plays
crucial role and is beneficial for the organization in terms of boosting the morale, generating
confidence, motivating and guiding and initiating action in order to fulfil the vision of the
company.
There can be various implications of poor leadership in an organization like high level of
employee turnover, lower productivity, dissatisfaction among the employees, organizational
conflicts and poor brand image (Bush, Bell and Middlewood, 2019).
Easyjet is famous for the leadership styles and qualities that are possessed by its
workforce. The people management strategy that the company adopts is that it gives freedom to
the workforce and welcomes their leadership attributes. It uses the transformational leadership
style where the leaders or the management of the company motivates, inspires and convince the
employees to create a change through innovation and differentiation which shall be the driving
force for the success of the company (Car, Kyaw and Atun, 2018). Through innovation the
company targets the niche market and build competitive advantage in the industry. The low cost

airlines is one of such innovation which made the company acquire its market share and
successfully compete in the market.
The CEO of Easyjet has been rewarded for the excellent innovation of low cost airlines
and got a gold medal for the execution of transformational leadership programme. Based on
these Easyjet has a positive trading environment wherein the morale of its employees it boosted
and thereby the services they provides maximizes the satisfaction of the passengers. All these
factors ultimately determines the success of the company (Fraser, Castrucci and Harper, 2017).
Easyjet has used Greiner's model over so many years to grow in the business and face the
challenges that come along the way. This model has been supportive to their transformational
style of leadership as it facilitates making innovations in the operations of the company.
The relevant theories of leadership that the business of Easyjet has to follow are:-
 Great Man theory- This theory is one of the most prominent one for Easyjet as it believes
that the leaders are born not made. Following this theory the management of Easyjet
recruits its staff. The company whose main vision is to lead with innovation has to select
its personnels who are capable, possess leadership qualities, takes initiatives, motivates
the subordinates to work better so that operational efficiency can be generated and
simultaneous profitability can be achieved. Its management is also one which has
confidence and intellectuality to bring a change in the industry (Gümüş, 2020).

 Behavioural theory- This theory is used by the top and the line managers of the company
who do not go by the traits of leadership but accordingly behaves as leaders in the
different situations and challenges that are faced by Easyjet. While bringing innovation
and creativity in the market the management has to have the quality of moulding the
behaviour as is required by the situation (Hallinger, 2018).
Certain recommendations to improve the current status of leadership and management in
Easyjet:-
 Since the company is operating in low cost differentiation strategy by providing the
services of low cost airlines to its customers, so it needs to effectively employ the same in
the minds of its workforce. The management should enforce low cost leadership among
employees so that they also remain dedicated to the low cost approaches (Hallinger,
2020).
 Rather than recruiting those who are born with the leadership traits they can also conduct
the training and developmental programmes, give opportunity to take the initiatives, work
on employee engagement techniques so that such traits can be developed in its
employees.
 Easyjet follows the transformational style of leadership in which it welcomes innovation
and creative ideas from all levels in the organization. Such an approach can be harmful
for the company as the suggestions can be biased by personal interest and growth motives
of the employee (Hassi, 2019).
 High influence of leadership in the management of Easyjet makes it frequently change
the higher authorities, making it too unstable to survive in the competitive market.
2). Training and Development
Training and development is a subsystem in the concept of people management where the
employees of the company are developed with the help of various trainings to improve their
performance, sharpen their skills, build positive attitude towards change and overall personality
development (Armstrong and Landers, 2018). There are implications of the poor training of the
workforce like the unsafe work environment, increased wastages and cost, reduces the
productivity etc.

The training and developmental activities in Easyjet is at priority as they focus on
bringing innovations and for that they need to train their employees to minimize cost and
maximize their operational efficiency (Engetou, 2017). Its philosophy is 70:20:10 wherein the
employee gains 70% of the knowledge on the job, 20% through informal lines of coaching and
mentoring and the remaining 10% through the training programmes facilitated for the employee
growth. Annually the company immense new joiners and to facilitate the quick learning among
them is difficult task for the company. In the year 2013 Easyjet successfully launched the Online
Learning Academy to induct the people in its environment (Fletcher, Alfes and Robinson, 2018).
Various training initiatives taken by Easyjet are :-
 E- learning designs
 The secret code for special signals for the cabin crew
 Easyjet pilot training programmes
It has an employee base of more than 15000 employees (Noe and Kodwani, 2018).
Here is company easy jet can use training and development cycle which is help to give
proper training to employees in an effective manner. Explanation of these cycle are as follows: Identify the training needs is first stage of the training cycle which should be use by
company for organize training and development sessions in an effective manner
(Kostiukevich and et.al., 2017). This creates effectiveness for business because through
that company analysis the performance of employees and target their weak point.

 Make plan and preparation is another stage of training cycle where company make
proper plan for organize training and development like start point and the end point of the
work. This creates more effectiveness for the business for enhance skills of employees in
positive manner. Implement the plan is the third stage of training cycle where company implement proper
plan for done work in effective manner. With the help of this, company management able
to organize proper training and development sessions with those skills where employees
are weak and not able to perform their task in effective manner.
 Evaluate and feedback results after, training and development session employers review
the performance of employees by giving related task to them (Rousmaniere and
Wampold, 2017). This help to maintain the more effectiveness for the business because
through that management have chance to take proper feedback from company and their
places in an effective manner.
Those are the effective and valuable aspects where company need to follows proper and
targeted achievements in an effective manner. With the help of this, training cycle employees are
able to enhance performance of employees with all skills and talent management.
3.) Talent management underpin performance management.
Talent management is a constant process which is involves attracting and retaining the
high quality employees, developing their skills and continuously motivating them for improving
their performance. This create the primary purpose of that talent management is to create a
motivate workforce who will stay with their company in the long run. This creates more
effectiveness for the company Easy Jet to perform their task in an effective manner. With the
help of this employees are able to keep records of employees and their performance management
in an effective manner. Here is include the process to attract and retain the higher quality
employees at the workplace. Explanation of that process are as follows: Specify skills which are required for company easy jet in order to maintain their
effectiveness for the Easy Jet in effective manner (Makram, Sparrow and Greasley,
2017). There are various skills which are important for employees to perform their
performance in effective manner. Attract right people is very important for management to achieve goals and objectives of
company. At this stage, management of Easy Jet need to create target for achieving goals

and objectives of company in effective manner. At that management need to hire right
people for completing job. Onboard and organize work is help to new employees to feel oriented by being ready for
them as soon as they enter the Easy Jet in effective manner. With the help of this,
employees are ready to give their hard contribution for achieve goals and objectives by
knowing complete about company. Organize learning and development is often easier for developing skills of the current
employees than to hire new talent. With the help of this Easy Jet need to organize time to
time training and development session for improve skills of employees in effective
manner.
 Hold performance appraisals are the effective process where Easy Jet need to fulfil the
great advantage by motivating employees for giving their hard contribution for achieving
goals and objectives in an effective manner (TETIK, 2017).
Those are the effective and valuable aspects for the business where company easily able
to attract right people towards the business. This very important and effective for improving
performance of employees in effective manner. With the help of this, easy jet is able to stay
competitive at the workplace in effective manner and that is drive to innovation. Through that
company have opportunity to build productive and effective team to complete work on time.
This creates more effectiveness for easy jet by decreasing employees turnover. This help to
motivate employees for completing work in an effective manner as well as leads to strong
employer branding in an effective manner. With the help of the reward system employees are
motivate to complete work in effective manner which is help to motivate employees towards
giving more effective performance at the workplace in an effective manner. This creates more
effectiveness for building corporate advantage for the business to complete work in proper
manner. In order to managing performance of employees here recommended to use some models
are as follows:
 360 degree performance appraisal system is help to keep records of employees at the
360 degree (Painter‐Morland and et.al., 2019). With the help of this easy jet able to
managed work in effective manner. In this employees performance based on the opinion
of their colleagues, subordinate, line manager and partners in an effective manner.
Through that employer have chance to improve performance of employees.

 Performance management is another aspects which is help to management of easy jet to
manage performance of employees in an effective manner. This could be more effective
and valuable for the business to create effective performance of employees.
CONCLUSION
From the above study it had been concluded that the people management has very
important and effective for managing higher success of company. The leadership and
management style had been effective and able to maintain the performance of employees by
using effective leadership skills. Training and development has also important part where
business required to maintain the growth of business in an effective manner. For that here had
been used on-the-job and off-the-job training methods. Talent management and performance
management has effective for managing proper success of company by keeping proper records of
company in an effective manner. At the end of report had been include some recommendation
which helped to achieve goals and objectives in an effective manner.

REFERENCES
Books and journals
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