Is Job Satisfaction in Multinational Enterprises Similar Across Countries?

This research study examines whether job satisfaction in multinational enterprises is similar across different countries. It explores the methods used to increase job satisfaction, the benefits it brings, and its impact on employee productivity. The study also highlights the importance of job satisfaction in motivating employees. The research methodology includes qualitative data collection and thematic analysis. The limitations and potential outcomes of the study are also discussed.

Is job satisfaction in
multinationals
enterprise is similar
across countries?

Table of Contents
INTRODUCTION...........................................................................................................................1
Aim:.............................................................................................................................................1
Objectives:...................................................................................................................................1
Research questions:......................................................................................................................1
LITERATURE REVIEW AND THEORETICAL BACKGROUND.............................................1
RESEARCH METHODOLOGY.....................................................................................................4
CONCLUSION................................................................................................................................6
REFERENCES................................................................................................................................7

Research topic: Is job satisfaction in multinationals enterprise is similar across countries?
INTRODUCTION
Job satisfaction refers to a person's feeling of satisfaction on the job, which acts as a
motivation to work. It is not the self-satisfaction, happiness or self-contentment but the
satisfaction on the job. In this person who is working in an organization has better relationship
with their employer and also because of this they are satisfied of their job. It is really important
that multi-national firms are been involved in increasing satisfaction level of employees in order
to reduce down the labour turnover. It has also been analysed that job satisfaction among the
various firms all around the world is same. For multi-national organization, employee
belongingness is must and this can only be created when workers are been satisfied. Present
report will lay emphasis on various methods that has been used for collecting the information. It
will also lay focus on the literature review for the subject matter.
Aim:
“To analyze if job satisfaction in multinationals enterprise is similar across countries”
Objectives:
 To evaluate the ways adopted by multinational organisations in different countries for
increasing job satisfaction (Kampkötter, 2017)
 To analyse the various benefits of creating job satisfaction in multinational firm
 To assess the impact of job satisfaction in productivity of employees
 To evaluate the importance of job satisfaction in increasing motivation level of
employees
Research questions:
 What are the ways adopted by multinational organizations in different countries for
increasing job satisfaction
 What are the various benefits of creating job satisfaction in multinational firm
 What is the impact of job satisfaction in productivity of employees
 What are the importance of job satisfaction in increasing motivation level of employees
LITERATURE REVIEW AND THEORETICAL BACKGROUND
Theme 1: ways adopted by multinational organisations in different countries for increasing
job satisfaction
1

As per the view of Boamah and et.al., (2018) there are various ways that has been
adopted by multinational organizations in order to increase the satisfaction level of employees. It
has been analyzed that the methods that has been adopted by the multinational firms are globally
are same. There are various ways that can be used in order to keep workers happy and satisfied.
It has been analyzed that one of the most common methods that has been used by multinational
organization across world includes providing workers with monetary benefits. In this they
have been engaged in giving workers with extra monetary benefits for the task which has been
done by them. This has assisted them in increasing the satisfaction level of employees and they
stay more motivated towards work because of this. Monetary rewards can increase the
satisfaction level of workers but also it can increase the employee’s loyalty. The other method
that has been used by multinational organization across various countries is they have been
involved in providing workers with non monetary benefits like appreciation. Feeling appreciated
can make workers motivated and satisfied. Organization like Tesco is been involved in
appreciating workers through social media posts. On the other hand other multinational firms
like Wal-Mart are also been engaged in appreciating workers on their websites and even they
have placed hoardings in their store for the employees who have provided exquisite performance.
This has assisted them in increasing the satisfaction level of workers. It has also been analyzed
that different multinational firms are been involved in making sure to provide better hygiene and
safe environment to work in order to increase job satisfaction of employees. This has also
supported the various multinational firms in growing and also because of this they have been
able to achieve their set target and mission. It has also been evaluated that various multinational
organizations are also making sure that employees do not work in hazardous conditions. They
have been involved in providing them with better conditions so that safety can be provided to
employees. This has assisted company in creating job satisfaction among employees and also this
has assisted them in increasing goodwill. It has also been analyzed that various multinational
organizations are also been involved in providing flexible working hours to employees so that
their job satisfaction can be increased. This has assisted them in creating employees loyalty and
also because of this the firms has been able to hire more talented and skilled workers. This has
increased employees satisfaction and workers tend to leave the firm less and assist organization
in growing. Various multinational organization across the countries have also been involved in
analyzing needs and demands of workers so that their satisfaction level related to job can be
2

increased. This has supported firm in creating employees trust level and their satisfaction has
been increased. It has also been analyzed that this has also assisted them in increasing
productivity and these has been really beneficial for the growth of firm.
Theme 2: analyse the various benefits of creating job satisfaction in multinational firm
In the view point of Lu And et.al., (2016) there are various benefits that can be explored
by multinational organization across countries by increasing job satisfaction. The first benefit
that can be avail by them is that satisfied employees do not tend to leave firm. They are happy
and satisfied by working in organization which is also really necessary for the growth of firm. It
has also been evaluated that when employee turnover is reduced down the good will of
organization is been increased and this can assist the firm in achieving their set target as well as
mission. It has also been analyzed that job satisfaction can also increase employee belongingness
as well as loyalty and they tend to give more so this can increase productivity of firm across
various countries. This can also assist organization in increasing managerial as well as
operational efficiency. Multinational organization can also reduce down the errors created by
employees during working hours, this can also assist in increasing sales of goods and services
that has been provided by company. It can ultimately increase the profitability as well as revenue
of organization. This can support the firm in growing and also they can become more productive.
When the employees in organizations are satisfied the company can also attract large consumer
base as workers will perform their best and this can assist multinational firms in expanding their
business and it can also help them in growing.
Theme 3: impact of job satisfaction in productivity of employees
In the opinion of Hoboubi And et.al., (2017) job satisfaction has huge impact on
productivity of employees and that too across world. It has been analyses that satisfied
employees can reduce down the errors and also they can increase managerial effeminacy. This
has assisted them in growing and also because of this they have been able to increase the
productivity. It has also been analyses that satisfied employees also have better bond with their
employers and they tend to perform more and better for them. This has also helped the firm in
increasing their satisfaction level and they have also been able to increase their profitability and
revenue because of this. It has assisted them in increasing sales as well as revenue.
Theme 4: importance of job satisfaction in increasing motivation level of employees
3

In the regards to job satisfaction it can be said that it is direct proportional to motivation of
employees. Motivated employees are more likely to sat with the company for the long run and
these employees' retention rate shows their satisfaction level. When employees are less
motivated at workplace or find some problems or unsatisfied needs at workplace then it directs
affects their job satisfaction. This lack of motivation shows their job dissatisfaction. Job
satisfaction is considered when employees find that employers are concerned with their needs
and satisfying their all needs whether they are related to finance and non finance. Both types are
ways of motivating employees or increasing motivation level and this motivation level increases
job satisfaction Steijn and Van der Voet, (2019). So, it can be said that job satisfaction leads to
increasing motivation in employees.
In addition, Slimane, 2017stated that job satisfaction or emotional response of employees
to their current job helps them out in increasing overall productivity and also help them out in
accomplishing their goals. Motivated employees at workplace tend to focus on their work which
reduces errors and on the basis of improved performance they get several opportunities which
lead to job satisfaction. So, it can be said that job satisfaction plays important role in increasing
motivation.
RESEARCH METHODOLOGY
Research type: For accomplishing the main goal and aim of the research it is important
of having appropriate data and for that it is important of selecting the main research type. This
research type refers a form in which scholar gather informations relevant to the topic such as
either in numerical or numbers form and in words or non-numerical form (Yates and Leggett,
2016). Data which are being collected in numbers form is known as quantitative and those which
are collected in non-numerical is known as qualitative. For this study researcher will focus on
qualitative research for having better understanding and all information relevant to job
satisfaction and its techniques used in multinational enterprises across countries.
Research approaches: There are 2 research approaches such as inductive and deductive
which refers steps of broad assumptions of detailed methods of analysing of data and interpreting
them. In inductive approach researcher generate a brand-new theory at his own relevant to the
topic which increases his knowledge and also help him out in gathering information. Whereas, in
deductive approach, rather generating a new theory, scholar develop an existing theory anf
gather information. For this researcher will make use of inductive because it is associated with
4

qualitative research and it can help researcher in gathering effective information relevant ways of
job satisfaction used by multinational companies.
Data collection: Data collection is other main elements in which researcher selects
appropriate sources and the type of data collection. In primary data collection, researcher gather
all new information and in secondary type they gather second hand data which may be used
before. For accomplishing goal in an effective manner, researcher will use of both types and with
help of questionnaire, literature and internet it will gather both primary and secondary data
(Paradis and et.al., 2016).
Data analysis: After collecting both primary and secondary data, researcher requires
analysing them in order to view and make sure if he can make use of all information in research
or information can help them out in making study successful or not. By making appropriate tools
as per the research type, researcher analyse collected data. For analysing non-numerical data,
they use qualitative tool and for numerical they use quantitative tools. For this study researcher
will make use of thematic analysis tool as a qualitative for making an effective conclusion and
getting outcomes of the topic.
Sample: Sample refers a group of people which are being selected by researcher in order to
get information relevant to the topic. A process of selecting sample is known as sampling.
Random and non-random are 2 types of sampling (Etikan and Bala, 2017). In random sampling,
researcher select or target people randomly and in non-random they target non-randomly or on
the basis of some factors like age, experience and others. Random sampling will be preferred for
this study.
Research limitation: It shows some weak points and some areas which may create some
problems in making research successful and effective as well. Some potential areas include: lack
of financial and human resource, problems in influencing participants or sample in taking part in
research and giving appropriate information. This problem may affect research and also take
time in selecting sample. Delay in submission of project due to some external factors like climate
change like Covid-19 and others. One of the main research limitation was selecting sample for
gathering appropriate information and completing project in the given budget.
Final dissertation may include: literature, Research methodology, key findings, discussion
and conclusion.
5

CONCLUSION
It has been summarized from the above study that job satisfaction and motivation of
employees played a vital role as it is beneficial for both employees and employers. It has
discussed several ways which are common and being used by multinational organizations across
countries such as: providing flexibility in working hours, providing both monetary and non-
monetary rewards, providing safe working environment. All these help employees is increasing
motivation level which lead to higher job satisfaction.
6

REFERENCES
Books and Journals
Boamah, S.A. and et.al., 2018. Effect of transformational leadership on job satisfaction and
patient safety outcomes. Nursing outlook, 66(2), pp.180-189.
Etikan, I. and Bala, K., 2017. Sampling and sampling methods. Biometrics & Biostatistics
International Journal. 5(6). p.00149.
Hoboubi, N. And et.al., 2017. The impact of job stress and job satisfaction on workforce
productivity in an Iranian petrochemical industry. Safety and health at work, 8(1), pp.67-
71.
Kampkötter, P., 2017. Performance appraisals and job satisfaction. The International Journal of
Human Resource Management, 28(5), pp.750-774.
Lu, L. And et.al., 2016. Work engagement, job satisfaction, and turnover intentions. International
Journal of Contemporary Hospitality Management.
Paradis, E. and et.al., 2016. Design: selection of data collection methods. Journal of graduate
medical education. 8(2). pp.263-264.
Slimane, N.S.B., 2017. Motivation and job satisfaction of pharmacists in four hospitals in Saudi
Arabia. Journal of Health Management. 19(1). pp.39-72.
Steijn, B. and Van der Voet, J., 2019. Relational job characteristics and job satisfaction of public
sector employees: When prosocial motivation and red tape collide. Public Administration.
97(1). pp.64-80.
Yates, J. and Leggett, T., 2016. Qualitative research: An introduction. Radiologic technology.
88(2). pp.225-231.
7