Job Satisfaction in Multinational Enterprises

Is job satisfaction inside a
multinational enterprise
similar across countries?
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Abstract
The current assignment is based on the topic ofanalysing job satisfaction inside a
multinational enterprise is similar across countries for which is study is lead out on Tesco
company. The main objectives and aim of current investigation consists of analysing the impact
of job satisfaction on business across countries and evaluating the aspects and ill effects of when
employees are not satisfied along with analysing the strategies used by Tesco to enhance job
satisfaction. Use of both primary and secondary form of sources of data collection are used under
current investigation where secondary data is presented with the help of systematic literature
review while primary is gathered through questionnaire and interview. The main research
findings of current investigation comprise of analysis of the fact that is job satisfaction is vital
and important to boost the morale of employees to have better success and enhanced business
performance. The main recommendation as per current investigation comprises of the fact that
implication of effective communication along with participative management are vital ways to
ensureenhanced level of job satisfaction for employees.
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Table of content
Abstract............................................................................................................................................2
Chapter 1 – Introduction, research questions and hypotheses.........................................................4
Rationale for selection of topic...............................................................................................5
Aim.........................................................................................................................................5
Objective.................................................................................................................................5
Scope and limitation of research............................................................................................5
Research question...................................................................................................................5
Chapter 2 - Literature review...........................................................................................................6
Impact of job satisfaction on business across countries...................................................................6
Aspects and ill effects of when employees are not satisfied..................................................9
Chapter 3 – Methodology..............................................................................................................11
Chapter 4 - Data presentation, evidence, analysis and discussion.................................................17
Evidence...............................................................................................................................19
Discussion.............................................................................................................................29
Chapter 5 - Summary and conclusions............................................................................................1
REFERENCES................................................................................................................................1
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Chapter 1 – Introduction, research questions and hypotheses
Job satisfaction plays an essential role for every organisation irrespective of their size and
scope. It is essential for a multinational enterprise similar across country to make sure that
employees are highly satisfied with an organisational workplace environment (Chung, Brewster
and Bozkurt, 2020). This will enhance overall growth and competitiveness of company in
respective industrial sector. Highly satisfied employees are equal to satisfied customers, as if
employees are satisfied and they perform their roles and responsibilities in a well defined and
effective manner. Present report has been conducted on Tesco which is performing their
business operations in retail industrial sector in multinational organisation. This company
perform their roles and responsibilities in different countries around the world. Higher satisfied
employees enhance attention of customers in an effective manner(Alayón, Säfsten and
Johansson, 2017). Present report includes formative discussion upon the aim of to evaluate job
satisfaction inside a multinational enterprise similar across country. In addition to this report
involves the objective of the impact of job satisfaction on business across country.Along with
this report also include ill effects when employees are not satisfied. By undertaking advantage of
different type of strategies as well as measures company can assure job satisfaction to
employees. With the help of this company can effectively enhance their overall growth and can
take advantage of move growth opportunities in future(Azar, Khan and Van Eerde, 2018).
Rationale for selection of topic
The selection of current research topic based on job satisfaction inside a multinational
enterprise is vital and rationale as in current business environment, the success of an organisation
is directly dependent on the performance and efficiency level of employees. Selection of current
topic is significant form view point of an organisation as it facilitates better information about
the concept of job satisfaction that is important to enhance the overall creativity and efficiency
level of employees along with overcoming the issue of high turnover. Apart from this, selection
of current research topic is also vital from view point of researcher as it meet academic and
educational purpose along with ensuring improvement in managerial skills and interpersonal
competencies.
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Aim
“To analyse job satisfaction inside a multinational enterprise similar across countries: A case
study on Tesco”
Objective
 To analyse the impact of job satisfaction on business across countries
 To evaluate the aspects and ill effects of when employees are not satisfied.
 To analyse strategies used by Tesco to enhance job satisfaction
Scope and limitation of research
The scope of current investigation is mush wide as it would facilitate a better analysis of
impact of job satisfaction on business across countries that is vital to have improved talent and
creativity level of employees along with overcome issues of high employee turnover. Further, an
implication of aspects and ill effects of when employees are not satisfied is also provided along
with analysing strategies used by Tesco to enhance job satisfaction to have enhanced employee
morale and better business performance. The main limitation that are encountered during current
investigation is associated with lack of sufficient time and resources that affects the efficiency
level of investigation and authenticity of data collection.
Research question
 What are the impact of job satisfaction on business across countries?
 What are the strategies used by Tesco to enhance job satisfaction?
 What are the aspects and ill effects of when employees are not satisfied?
Chapter 2 - Literature review
Literature review mainly discusses as well as analyse published information in context to a
particular subject area or topics. In context with present topics with the help of literature review
investigating summarise and describe different articles in order to effectively understand and
synthesise understanding of the topic(Carré and Tilly, 2017).
Impact of job satisfaction on business across countries
According to the view point of Phookan, 2020it has been identified that success of a
business organisation is basically measured in context of different ways that include number of
clients, profitability, the degree at which organisation objectives can be accomplished, level of
employee satisfaction with an organisational promises and more. It has been identified that
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employee’s satisfaction play a major role in success of level of employee satisfaction with an
organisational premises and more. It has been identified that employee’s satisfaction play a
major role in success of business across countries.
Without having a dedicated workforce it is impossible for an organisation to accomplish
their objective and mission in a well define and effective manner. It is essential for a company to
make sure that employees are highly satisfied in order to accomplish organisational objectives
with high effectiveness. In addition to this has been identified that it is essential for organisations
to provide regular encouragement to employees with the help of different elements. Employee
satisfaction is having greater impact on high productivity and profitability of a company(Chung,
Brewster and Bozkurt, 2020). According to the analysis it has been identified that employee job
satisfaction effectively provide an effort to company by improving productivity, decrease job
stress and turnover. With the help of emphasising on employee job satisfaction in organisation
those who are performing their operations in different countries can assure overall growth and
success.Highly satisfied workforce not only enhances productivity and profitability of company
but it also increases overall growth of an organisation in terms of brand image. Furthermore,
according to the analysis it has been identified that job satisfaction of employees lead
organisation to assure more competitiveness in respective industrial sector through which
company can not only enhancetheirproductivity about but can also assure growth and
development opportunities(Gupta, Pansari and Kumar, 2018).
Strategies used by Tesco to enhance job satisfaction
As per the view point of Tennin, 2020 in order to assure higher productivity and growth it
is essential for an organisation to make sure that employees are highly satisfied with workplace
premises. It has been identified that Tesco undertake advantage of different types of strategies in
order to maximize job satisfaction of employees. It has been identified that in order to make sure
that employees are highly satisfied with an organisational workplace culture Tesco establish trust
with employees and senior management with the help of strong communication practices. It is
one of the most effective measure through Tesco make sure that issues of employees get to solve
in effective manner and their views and opinions are listen effectively. In addition to this
according to the analysis it has been identified Tesco also expand their job benefits for
employees and provide attractive competitive compensation as compared to other rivals in
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industry. Furthermore, TESCO assure that employees are satisfied for this Tesco provide job
security and strengthen employee relationship(Held, 2020).
With the help of these practice Tesco enhance overall level of satisfaction of employees
in a well define and effective manner. In addition to the according to the evaluation it has been
evaluated that Tesco also focuses upon employee engagement in which they assure that
employees are engaged in the process of decision making. This not only enhances their creativity
but also maximize trust and sense of belongingness with workers through which they contribute
in both hard workingmanners. It has been identified that Tesco provide different type of career
advancement opportunities to employees with the help of proper training and development
courses.It has been identified that in order to provide the support Tesco provide many education
facilities to enhance career opportunity and growth of individual. Thus, according to the above
mentioned analysis it has been identified that different type of strategies has been taken into
consideration by Tesco in order to enhance satisfaction level of employees. Furthermore, it has
been evaluated thatTESCO by celebrating occasions in organisational workplace structure can
enhance their growth and employees satisfaction rate.
Tesco can also additionally advance inspiration through its many preparing and
improvement openings. Everybody approaches not simply to the preparation they need to take
care of their work competently yet additionally to administration preparing to develop inside the
organization. In addition to this, it has been evaluated that Tesco by offering vital profession
intending to help staff 'accomplish the remarkable'. Tesco workers have a Personal Development
Plan which they work through their 360 degree input and different instruments. This empowers
Tesco supervisors to offer significant criticism to representatives to help give occasions to
persistent self-improvement (Lai and Phyu, 2019). This individual methodology causes
representatives to arrive at their maximum capacity by empowering self-appraisal and giving
progression through continuous preparing. It additionally empowers people to assume liability
for their turn of events. This two-way relationship guarantees that the worker is focused on the
estimations of the organization, that the person works in association with others and improves
the business for clients.Tesco can also gives occasions to its leaders, managers and staff to take
an offer and a more prominent interest in their own work. Since each worker is a person, with
various necessities and yearnings, the cycle of surveys and self-awareness plans permits
acknowledgment of their capacities and accomplishment, just as likely turn of events. This
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advantages the person by giving profession movement. It additionally benefits Tesco by
guaranteeing the business can convey significant levels of client assistance through its gifted
representatives. Thus, according to the above mentioned analysis it has been evaluated that these
are some of the effective measures through which TESCO can significantly enhance satisfaction
level of workers at great extent (Lee and Eissenstat, 2018).
Aspects and ill effects of when employees are not satisfied
According to the view point of Xiao and Cooke, 2020it has been identified that
organisations with having dis-satisfied workforce cannot accomplish their organisational
objectives, aim and vision in effective manner. Low level of employee satisfaction lead company
to face number of challenges satisfaction among workforce that can further affect overall
productivity as well as profitability of an organisation. According to the evaluation it has been
identified that there are a number of factors that can lead to words employee dissatisfaction that
involve low moral value and more. Furthermore, according to the evaluation it has been
evaluated that dissatisfaction among employees can significantly lead towards increased in
labour turnover that can not only affect organisation productivity but also lead company to face
negative brand image in public. It has been identified that employee dissatisfaction also has
major impact upon experience of customers (Phookan, 2020).
Thus, according to the above mentioned analysis it has been identified that if employees are
not satisfied in an organisational workplace then it will lead company to face number of
challenges in terms of low level of productivity, lesser growth opportunity and negative brand
image. All these effects lead company to measure decrease in profitability and other negative
aspects. Thus, it is essential for organisation to make sure that employees are highly satisfied in
which leaders and managers are required to identify the measures of tractor that are affecting
satisfaction level of employees. In addition to this, it has been evaluated that at the point when
employees are not duly satisfied a with their positions, they are significantly more liable to
experience and report burden or stress at work. Laborers who are fulfilled or glad at work are
considerably less prone to report understanding pushed by their work. It has been evaluated that
this is essential human instance as if an individual isn't accomplishing something he/she
appreciates, odds are he/she will feel disappointed and even seemingly insignificant details will
make him/her vibe worried and despondent.The estimation of the item depends on client insight.
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