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Determinants of Adopting ISO 9000 and Its Impact on Financial Performance

Determinants of the adoption of ISO9000 and its impact on firm performance

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Added on  2023-06-11

About This Document

This report discusses the determinants of adopting ISO 9000 and its impact on the financial performance of companies. It includes an introduction to ISO 9000, report objectives, research questions, literature review, methodology, results, discussion and managerial advice, and research limitations. The report concludes that certified companies have better financial performance than uncertified companies and advises managers to register their companies with ISO 9000 for better financial performance.

Determinants of Adopting ISO 9000 and Its Impact on Financial Performance

Determinants of the adoption of ISO9000 and its impact on firm performance

   Added on 2023-06-11

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Contents covered
• What is ISO
• Introduction
• Literature review
• Methodology
• Results
• Discussion and managerial advice
• Research limitations
Determinants of Adopting ISO 9000 and Its Impact on Financial Performance_1
Purpose for the report
• The main purpose for this report was to develop understanding of the
determinants of adopting ISO 9000 and the impacts of adopting it on
the financial performance on the companies.
Determinants of Adopting ISO 9000 and Its Impact on Financial Performance_2
What is ISO 9000
• This is the quality management system developed to assist
organizations to meet the customers and stakeholders’ needs when
meeting the regulatory and statutory requirements in relation to the
product services.
• ISO is an acronym for International Standards for Organizations
Determinants of Adopting ISO 9000 and Its Impact on Financial Performance_3
Introduction
• ISO 9000 was developed and introduced in the year 1987
• Since its introduction over 1 million of firms have registered with ISO
9000 in over 187 countries.
• It outlines the management strategies for quality management of the
firms
• The management outlines were directed towards meeting the
customers’ desires through improving the quality of products.
• Can be applied by any organization irrespective of the size of the firm
and not specific for any organization
Determinants of Adopting ISO 9000 and Its Impact on Financial Performance_4

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