Issues in Human Resource Management

Issues in Human
Resource
Management

Table of Contents
INTRODUCTION ..........................................................................................................................3
MAIN BODY...................................................................................................................................3
TASK 1 ..........................................................................................................................................3
Contemporary issues and emerging trends associated with Human Resource Management in
the Hospitality Industry ..............................................................................................................3
TASK 2............................................................................................................................................8
Design job descriptions, person specifications, performance appraisal methods and criteria to
evaluate the performance of individuals. ...................................................................................8
TASK3...........................................................................................................................................11
Critically evaluate approaches to performance management and people development in line
with recognised best practice ...................................................................................................11
TASK 4..........................................................................................................................................13
Present information and communicate effectively in a wide range of situations. ...................13
CONCLUSION .............................................................................................................................14
REFERNCES:................................................................................................................................16
Books and Journals:..................................................................................................................16

INTRODUCTION
Human resource management play a vital function into organisation. Employees are doer of
companies potential growth though which all work get managed and completed for gaining
highest revenue into market. As these employees gives their immense efforts, organisation must
ensure to provide equal efforts in return by making their welfare, providing good pays,
opportunities to grow, and reliable assistance for their retention. Here human resource manager
play its crucial rule in taking the decisions regarding mangling workforce. Hotel intercontinental
is the biggest hotel tenure into United Kingdom. It was first operated in 1946 in Denham
(Bianchi, Bovaird, and Loeffler, 2017). The hotel has the largest group operating 213 hotel
around the world with inbuilt rooms in number 71,045. it is one of the highest and most scattered
hotel around the globe which provide five star facilities in the form of resorts, hotel, tourist
destination, accommodation, bars and clubs. due to being the most regulated group of hotel, it
has annual turnover of $4.627 billion with highly skilled professional under management.
There are large operations and management within Hotel, for this instance, this report is
going to evaluate the most faced issues and practices of human resource management by making
the effective use of workforce for gaining market opportunities and competence into national and
international level (Hirsch, Parag, and Guerrero, 2018). Therefore, role of HR manager In
identifying trends and recruitment process would be come out with the end off this report.
MAIN BODY
TASK 1
Contemporary issues and emerging trends associated with Human Resource Management in the
Hospitality Industry
What is the concept of HRM
human resource management is a function of getting employees and their skills taken
into consideration for the use of organisation success. It is mainly the process of using
appropriate human resource with its fuller utilisation in performing organisation functions. The
main criteria of human resource management is to develop an effective management in which
employees work, get motivated and empowered for achieving organisations objectives and
goals. It is basically a function to motivate employees, enhance their abilities, encourage them to
work hard by providing relevant appraisal, compensation and good pay.

Functions of HRM:
There are various functions of human resource management which encountered to effectively
make plans and procedure. These functions are essential for HR manager to undertake their role
and responsibility towards functioning. The functions helps human resource manager in taking
declensions regarding workforce management. There are several function that manger of
Intercontinental perform are described below:
 Human resource planning: it is the first vital function of a manager to identify the
actual need to manpower as per the work requirement in different departments. Planning
the actual needs will be beneficial in providing vacancies with specific job roles.
 Recruitment and selection: After making plans for requirement of workforce, there
comes a work to recruit and select the best candidate for the job role(Ibragimov, and
Durmanov, 2017). It is the main criteria of HR manager to make the best choice among
number of interested candidates by analysing their skills and suitability.
 Rewards: HR manager is entitled to give rewards and appraisal for the hard work done
by employees. These rewards work as a motivation for maintaining future efficiency of
employees. Rewards can be any form of gift, money support, compensation and
promotions.
Challenges faced by human resource management
In hospitality industry, hotel intercontinental face various challenges in retaining employees for
longer time due to various factors that affect the whole industry, employees have different
capabilities, mindset and knowledge that makes them indifferent in working. Some are more
effective and genuine towards their work but some are less reliable that require effective learning
and training within the organisation(Kaushal, and Srivastava, 2021). There are number of trends
and challenges faced by human resource management into emerging market that are described
below:
Cross-cultural issues:
cultural issues are the biggest one in managing employees belongs to different religion,
language and community. Hospitality industry running into worldwide nations where they
interact with different employee, clients and personalities. In order to make them grow into new
market at new location. The cultural gap must be eliminate from the organisation. As these
cultural gaps stop the growth of organisation in terms of providing services, understanding in