This document discusses the contemporary issues and emerging trends in Human Resource Management (HRM) in the hotel industry. It explores the challenges faced by HR professionals, such as communication issues, job description complexities, employment agreements, and policy development. It also highlights the emerging trends in HRM, including the use of automated response systems and the importance of flexibility. Additionally, it provides a sample job description and person specification for a Front Office Supervisor position. Finally, it discusses the approaches to performance management and people development in the industry.