IT for Business

Running Head: IT FOR BUSINESS
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IT for business
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IT FOR BUSINESS 1
Activity 1
First mover is considered as service or product that earns competitive advantage over others by
entering first in the market it may be product or service. First mover helps the company to create
a strong brand identity which helps them to develop customer loyalty (Lim, 2019). It helps in
creating perfect product which can set market price. First movers are followed by other rivals in
order to gain maximum market share with the help of capitalization. In most of the cases, first
mover able to form adequate market share.
Organization must use of Information system to develop their business product or service which
can withstand external forces of business environment. In addition, organization must adopt
innovative provision to align IS strategy with the strategy of their business in the form of cost
reduction, error proofing and so on (Chuang and Lin, 2017). Organization must make use of
information system to improve the performance of managers by offering them opportunity to
have direct control and monitor on all business activities by improving their business decision
abilities.
Bleeding edge is known as technology which has been unconfined but is not ready for common
public because this technology has not been tested on proper format to check its reliability.
Bleeding edge is often released in the form of beta in order to control smooth operation of
compatibility problem (Anderson, 2016). It also use interface issues along with other
fundamental design flaws and bugs which was not involved in the early testing. At present this
technology is moving further to become cutting edge technology.
References
Anderson, D. (2016) Nailing Smoke: Curation at the bleeding edge of
technology. Communications-ACM, 59(12), pp.37-39.
Chuang, S.H. and Lin, H.N. (2017) Performance implications of information-value offering in e-
service systems: Examining the resource-based perspective and innovation strategy. The Journal
of Strategic Information Systems, 26(1), pp.22-38.
Lim, S. (2019) First mover definition [Online].Available from:
https://www.investopedia.com/terms/f/firstmover.asp [Accessed 31/8/2019].

IT FOR BUSINESS 2
Activity 2
Purpose of customer relationship management system is to improve the information structure
related to customers because having knowledge about the data of customer ensures the positive
experience with the customers (Navimipour and Soltani, 2016). This system helps in enhancing
the performance of the employee with the customers because employee is completely aware
about the behaviour of the potential customer with the help of data stored in customer
relationship management system. This system helps in saving lot of time by resolving customer
issue in less time which is directly linked with customer satisfaction.
Most important features before making a purchase for PC is processor because this feature
decides the speed and performance of the PC which is essential for present work. In addition,
RAM and ROM features must be considered in order to understand the storage capability of the
PC. Another important feature is graphic, this feature ensure continuous support to high
resolution in the PC which is the essential requirement in present business world. One of the
most important features from PC point of view is handy feature.
Supply chain is considered as important network between organization and its vendors in order
to manufacture and distribute particular product to the potential customer. It includes flow of
information, activities and other related resources (Wang et al., 2016). One of the most important
purposes of supply chain management system is to increase the performance and efficiency of
the process with the help of innovative approaches. Another important purpose of supply chain
management system is to bring optimization in the use of available resources within the
organization setting.
References
Navimipour, N.J. and Soltani, Z. (2016) The impact of cost, technology acceptance and
employees' satisfaction on the effectiveness of the electronic customer relationship management
systems. Computers in Human Behavior, 55, pp.1052-1066.
Wang, G., Gunasekaran, A., Ngai, E.W. and Papadopoulos, T. (2016) Big data analytics in
logistics and supply chain management: Certain investigations for research and
applications. International Journal of Production Economics, 176, pp.98-110.