(PDF) Information Technology Service Issues

Running head: IT MANAGEMENT ISSUES
IT Management Issues
Name of the Student
Name of the University
Author’s Note:

1IT MANAGEMENT ISSUES
Table of Contents
Introduction................................................................................................................................2
Discussion..................................................................................................................................2
Value of ICT in Courier Companies......................................................................................2
Usage of ICT in Courier Companies......................................................................................3
Conclusion..................................................................................................................................3
References..................................................................................................................................4

2IT MANAGEMENT ISSUES
Introduction
ICT can be defined as the major components as well as infrastructure, which helps to
enable modern computing. It is accepted in any type of devices, systems, applications and
networking elements, which combines to allow all kinds of organizations and people for
interacting with the digital world (Salnikova, 2013). It is utilized for all organizations for
making the business processes easier. This report provides a brief description on the effect on
ICT in all courier companies. The value and usage of ICT in the courier companies are also
given here.
Discussion
Value of ICT in Courier Companies
Courier companies are responsible for delivering packages or letters from one part for
the world to another part. These courier companies help its customers to make the process of
delivering anything to its clients absolutely easier in a cost effective way. They can work in
every sector and do not remain in a restricted place (Rice & Leonardi, 2014). Moreover, these
courier companies work with excess speed and with less consumption of time. The most
popular examples of courier companies in Australia are DHL Express, Star Track, Australia
Post and Fastway Couriers.
The easy retrieval, storage and manipulation of data are possible with the help of ICT.
It solely facilitates the information management in any interconnecting businesses or in any
other sector that are involved in the processes of service production (Bilbao-Osorio, Dutta &
Lanvin, 2013). The value of ICT in any particular courier company is extremely high as they
deal with the bulk quantity of data and the operation of data becomes easier with ICT. The