Workplace Communications System

Workplace
Communications
System
JKL Industries
6/12/2019

JKL Industries
Table of Contents
Communication Strategy............................................................................................... 2
Objectives.............................................................................................................. 2
Audiences.............................................................................................................. 2
Operational Teams................................................................................................ 2
Senior Leaders..................................................................................................... 2
Methods/Mediums of Communication...........................................................................3
Emails............................................................................................................... 3
Reports.............................................................................................................. 3
Meetings............................................................................................................ 3
Provisions - Bottom-up Consultation............................................................................. 3
Employee Health & Safety...................................................................................... 3
Job Roles & Performance Expectations.......................................................................4
Grievance Procedure.................................................................................................... 4
References................................................................................................................ 5

JKL Industries
Communication Strategy
Objectives
 To provide the employees, internal, and external stakeholders with the details on the
goals to be achieved.
 To remain available to interact with the customers for providing assistance and query
resolution.
 To introduce automated communication mechanisms in the organization.
Audiences
Operational Teams
The members in the operational teams shall be aware of the duties that are assigned to them.
Also, they must have the respective project and organizational information and the use of
communication strategy will be important from this aspect.
 Meeting schedule shall be designed by the team leaders of all of these teams and the
communication on the meeting date, time, and location shall be shared with the
members (Kastberg, 2017).
 The changes and developments in the communication strategy shall be documented in
the form of a policy document and uploaded on the organization website.
 The members shall be allowed to provide their feedback on the changes and shall also
be able to provide their recommendations.
 The automated tools shall be handled by the members after the completion of the
training on the usage of the tools.
Senior Leaders
The senior leaders shall be aware of the organization objectives and aims. There shall be
communication mechanisms conducted with the senior leaders so that they may be informed
about the updates and may communicate the same to the rest of the members in the team.
 There must be a weekly report provided to these resources and the reports shall
include the consolidated information on the activities done by the operational teams
during the week along with the respective achievements, loopholes, and action plans
for each week (English, Manton & Walker, 2011).