Job Satisfaction among Workers in Public Services Assignment

Job Satisfaction among Workers in Public Services 1
JOB SATISFACTION AMONG WORKERS IN PUBLIC SERVICE
Name
Institution
Course
Tutor
City/State
Date

Job Satisfaction among Workers in Public Services: 2
Table of Contents
1.0 Introduction................................................................................................................................2
1.2 Project Scope..........................................................................................................................3
2.0 Literature Review......................................................................................................................3
2.1 Research Hypothesis..............................................................................................................5
3.0 Research Design and Methodology...........................................................................................6
3.1. Research Sample and Population..........................................................................................6
3.2 Research Instrument...............................................................................................................7
3.3 Data Collection......................................................................................................................7
3.4 Data Analysis.........................................................................................................................7
3.5 Validity and Reliability..........................................................................................................8
4.0 Results........................................................................................................................................8
4.1: Limitations of the Study........................................................................................................9
4.2 Delimitations........................................................................................................................10
Conclusion.....................................................................................................................................10
List of References..........................................................................................................................12

Job Satisfaction among Workers in Public Services: 3

Job Satisfaction among Workers in Public Services: 4
1.0 Introduction
Job satisfaction in this modern era continues to gain popularity amongst several disciplines
(Skalli, Theodossiou, and Vasileiou 2008 p.190). This growing attention is with good reason.
Content workers are highly productive (Ryan, 2010), more motivated, report to work early,
produce quality work and have low turnover (Ziegler, Hagen and Diehl 2012 p.2112). The paper
takes a particular interest in job satisfaction amongst the workers of the public service by
considering, in detail, the Australian Taxation office. For an organization to operate effectively
the workers need to feel satisfied and appreciated with their job since this reflects directly on
their performers. The paper analyses the Australian Taxation Office, how the employees are able
to deliver their duties effectively or ineffectively. It further looks at changes in the environment
that have led to an increase in the focus for job satisfaction.
1.1 Project Objective
The main intent of this research remains in establishing the existing relationship construed in
studies and in the provided case study on job satisfaction and performance in public service. It
looks at the factors and elements that lead to job satisfaction. The Australian Tax Office is a
government sector that is often under intense criticism from the public and media. Frequently the
office operates in a highly politicized environment. The public service employees have to be
accountable in their practices lest they get public out lash. Given the numerous amounts of forces
impacting on the employees work environment, the report examines and compares the intrinsic
and extrinsic attributes contributing to satisfaction.