Knowledge and Creativity

Knowledge and Creativity

Table of Contents
INTRODUCTION...........................................................................................................................3
PART A...........................................................................................................................................3
Driscoll's model of reflection.......................................................................................................3
PART B............................................................................................................................................4
Reflection.....................................................................................................................................4
CONCLUSION................................................................................................................................5
.........................................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
Knowledge is basically the information which the individual gains from their experiences
while creativity is where the individual use that information to come up with the best results. A
combination of these both is important for excelling in the future. This report gives a brief about
effective communication skills and personal reflection.
PART A
Driscoll's model of reflection
What
This stage mainly describes the events which occurred and focuses mainly on the specific
event. When I was working in an organization, I was unable to communicate with my team
members as well as the top management and thus I faced the situation of bad communication
skills. I and my team members were allotted with the task to increase the sale of a product which
was recently launched by the company (Nonaka and Toyama, 2015). The success of this product
can help the company to achieve their long-term as well as short-term goals and thus will
generate high amount of revenue. In order to take this product to the customers and make it a big
success, our whole team was assigned with the task to promote this product at the great level and
thus convince the customers for purchasing it. It was team of around 50 employees where we all
were given the responsibility to approach the target market segment and hence advertise this
product. For this purpose a meeting was conducted by the top management to discuss the various
aspect of this product and how the success of this product will be advantageous for the company.
In the meeting, I was assigned with coordinating the activities of other team members,
continuously monitoring them and interact with the employees for making them understand the
benefits of products (Sigala and Chalkiti, 2015).
So what
As I was assigned with the task to coordinate the team members and regularly interact
with the customers, I needed a good communication skills where I was lacking behind. At the
time of this task,I was unable to communicate with my team members regarding the problems
that they were facing. Besides this, I was also not able to communicate with the customers and
was unable to solve their problems regarding the product due to lack self-confidence in me. I was
not interacting with my team members on the regular basis due to which their productivity
eventually decreased (Khedhaouria and Jamal, 2015). Also, my ability to convince the customers