Implementation of Knowledge Management Information System on Toyota

Knowledge
Management and
Information Systems

Table of Contents
INTRODUCTION...........................................................................................................................3
Corporate Objectives..............................................................................................................3
Business Overview.................................................................................................................4
Corporate Structure................................................................................................................4
Business Model......................................................................................................................5
Pestle Analysis........................................................................................................................5
SWOT Analysis......................................................................................................................7
Recommendation and Justification.........................................................................................8
Performance objectives of business:....................................................................................11
Challenges while implementation........................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13

INTRODUCTION
Knowledge management information system is an information technology system which
helps in storing and retrieving the knowledgeable information, improving collaboration as well
as locating knowledge sources for little knowledge in order to capture knowledge and enhance
knowledge in an organisation. There are a number of benefits for an organisation which uses
knowledge management information systems such as ease and comfort in adoption of new
techniques, customisation in access to various information regarding employs as well as
collaborative functioning of employees in the organisation (Mont and Sprunt, 2019). In the
following report implementation of knowledge management and information system on Toyota
is described. The organisation is looking for an up gradation in its information technology
infrastructure and considering various knowledge management information system to integrate
with various other system in the organisation. The following report discusses about various
internal factors of the company along with the external environmental factors affecting the
organisation. The information system which will be implemented on the company in order to
support its business function is described with various performance management in the
organisation. At the end of the report recommendations and justification while implementing
these management systems along with various challenges which company might face are also
discussed.
Corporate Objectives
The major corporate objectives of Toyota are to achieve various long-term stable growth as
well as harmony with the environment in which it is working. They want to favour global
economy along with serving local communities and its stakeholder. Toyota also looks for
creating more automated manufacturing in order to make the society prosperous. The major
objective of companies also includes bringing in new technologies along with operational
management for the employees in the organisation. They are committed to development of both
society as well as industry along with bringing harmony in energy and environment. The
company also supports protection of various species including the plants in the nature. The
nature conservation and natural parks which are put in economic use are prohibited by Toyota.
They also aim at providing secure, quality power as well as reliable services in order to enhance
the economy of the country and quality life of the people in the nation.

Business Overview
Toyota motor Corp is situated in Toyota city which is located in Japan. The company was
founded by Kiichiro Toyoda in 1937. In 1957 Toyota started exporting their passenger cars. In
present the company deals in 53 overseas manufacturing companies which are situated in 28
different countries and regions throughout the world. The company also manufacturing and
selling spare parts of vehicles throughout the world (de Azevedo and et. al., 2020). The company
has manufacturing in 28 countries whereas the products are sold in more than 170 countries.
Toyota was also ranked as 11th on world’s largest companies list by Forbes. The following
ranking of the company was basically due to its profits, revenues, market value as well as assets.
There are a number of Japanese stock exchanges such as Tokyo Stock exchange which is the
most notable exchange on which Toyota is marked.
Corporate Structure
Toyota is maintaining a global hierarchy structure in which the decision making power for
its regional heads has been significantly increased. There are basically eight regions in which
Toyota has divided its organisation. These regions include Japan, North America, East Asia,
Europe and China, Asia and Middle East, Africa, Latin America and Caribbean. All these eight
regions form the structure of Toyota. The division of structure of Toyota is also done on the basis
of its products. On the basis of product, the structure of company is divided into four parts which
include Lexus international, Toyota number one, Toyota number two, unit Centre which is
responsible for transmission, engine as well as other related operations with them. This product
structure of Toyota helps in development of various product line as well as brand. With the help
of this organisational structure which is followed by Toyota the flexibility of the organisation is
centralized hierarchical in organisational structure. With the help of the following structure
which is followed by Toyota the company is able to respond to different conditions in the
regional market effectively. The flexibility which is gained by Toyota with the help of this
organisational structure is helping to respond to various issues regarding quality of product
speedily and fulfil the required needs of customers. The decision making power which is vested
in the hands of various regional heads has also reduced the control of headquarter globally.With
the help of this organisational structure the organisation is sufficiently bringing in resilience as
well as continuous growth throughout the world for its stakeholders.