Knowledge Management and Supply Chain Management
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This article discusses the importance of knowledge management in supply chain management and how it can improve productivity and efficiency. It covers the processes of creating, sharing, and exchanging knowledge through socialization, internalization, combination, and externalization. The article also emphasizes the significance of collaboration between organizations and the role of knowledge management in achieving this objective.
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Knowledge Management
Introduction
This concept is about delivering the right knowledge to the appropriate people in the ideal
time (Paulraj, Lado & Chen, 2008 p. 51). It may seem simple but it holds a strong link to
corporate strategy and discerning numerous other aspects. Among them are identifying where
knowledge exists and in which form, formulating protocols that will run organizational functions
as well as ensuring the organizational members are supporting initiatives. Managing knowledge
also includes creating, sharing, storing and apprising it. The overall goal of managing knowledge
is
Supply Management
Knowledge management and supply chain management are conceptions that have risen
as distinctive theories in the most recent decade with a colossal potential to transform the
business world. Both are advancing and with continued research and practice are extending their
limits (Samuel, Goury, Gunasekaran, & Spalanzani, 2011 p 283). Each Concept has its
exploration path. However, fundamental similitudes propose that it may be conceivable to
broaden the complimenting parts and unite them into an incorporated model of SCM and
knowledge administration.
So as to create knowledge in supply chain, collecting information from customers is
essential. These methods entail watching clients sites and comprehending their needs, partaking
in sale exercises, helping clients in taking care of the issues, observing providers to learn diverse
parts of work, going to arra p1nged development meetings, for example, financial and
administration institutes, inquire about gathering and enterprises association, and government
reports (Shakerian, Dehnavi & Shateri, 2016 p.181). Other important activities entail assessment
of products and services and their quality on an annual basis. Also, evaluating the effect of
change on the supply chain is vital.
Knowledge and Supply Chain Management
No logistics capacity can work effectively without information about expenses and
execution, which are basic for the sufficient for planning logistics. People create knowledge but
transforming tacit knowledge into explicit knowledge requires approaches, advancements and
structures to acquire, apprise and exchange the knowledge which is achieved by methods of
association amongst individuals and the environment (Perez-Salazar, Lasserre, Cedilo-Campos,
2
Introduction
This concept is about delivering the right knowledge to the appropriate people in the ideal
time (Paulraj, Lado & Chen, 2008 p. 51). It may seem simple but it holds a strong link to
corporate strategy and discerning numerous other aspects. Among them are identifying where
knowledge exists and in which form, formulating protocols that will run organizational functions
as well as ensuring the organizational members are supporting initiatives. Managing knowledge
also includes creating, sharing, storing and apprising it. The overall goal of managing knowledge
is
Supply Management
Knowledge management and supply chain management are conceptions that have risen
as distinctive theories in the most recent decade with a colossal potential to transform the
business world. Both are advancing and with continued research and practice are extending their
limits (Samuel, Goury, Gunasekaran, & Spalanzani, 2011 p 283). Each Concept has its
exploration path. However, fundamental similitudes propose that it may be conceivable to
broaden the complimenting parts and unite them into an incorporated model of SCM and
knowledge administration.
So as to create knowledge in supply chain, collecting information from customers is
essential. These methods entail watching clients sites and comprehending their needs, partaking
in sale exercises, helping clients in taking care of the issues, observing providers to learn diverse
parts of work, going to arra p1nged development meetings, for example, financial and
administration institutes, inquire about gathering and enterprises association, and government
reports (Shakerian, Dehnavi & Shateri, 2016 p.181). Other important activities entail assessment
of products and services and their quality on an annual basis. Also, evaluating the effect of
change on the supply chain is vital.
Knowledge and Supply Chain Management
No logistics capacity can work effectively without information about expenses and
execution, which are basic for the sufficient for planning logistics. People create knowledge but
transforming tacit knowledge into explicit knowledge requires approaches, advancements and
structures to acquire, apprise and exchange the knowledge which is achieved by methods of
association amongst individuals and the environment (Perez-Salazar, Lasserre, Cedilo-Campos,
2
Gonzalez, 2017 p754). It is associated with beliefs, individual and aggregate mentalities and
activities, where the worth of the worth of tacit knowledge builds competition in light of the way
that an business cannot create knowledge without people. Logistics has dependably been a
significant test for the associations, yet Information and Communication Technologies can profit
the production of new practices from the ideas of Networks for sharing knowledge. Nonaka
(1991) express the pith of creating knowledge is profoundly established during the time spent
building and overseeing amalgamation.
Nonaka identifies socialization, externalization, combination and internalization as the
model for knowledge sharing (Nonaka, 1991). He also uses it as the model for knowing creation.
The four ways decides a winding conversion of knowledge without a starting or end. This
constant and dynamic process is established in individuals' conduct, the principle specialists that
entail knowledge creation. For instance, when individuals endeavor to consolidate explicit
information this happens, for instance, when somebody utilizes numerical equations and material
science to resolve of an intricate. At the same time, they are exchanging with their associates and
trading explicit knowledge with them. Alternatively, they can visit diverse groups to discover
solutions, the discussion should outsource or to clarify the issue, looking for help (Hernandez,
Mula & Peidro, 2008 p98).
Socialization and externalization are two steps major steps that companies are practicing
extensively but the combination get little consideration. It implies that there are a few
hindrances to share knowledge and the idea of these deterrents ought to be investigated soon
(Marra, Ho, & Edwards, 2012 p6105). In the event that the knowledge is of worth and legitimacy
for the organization and would be a cause for competition advantage, as indicated by the
knowledge base theory, it appears that knowledge techniques and practices in supply chain ought
to be hindered by the combination step.
In preliminary phase of supply chain network development, knowledge administration
must concentrate on socialization with the goal of eliminating the obstacles of network and
formulate trade relations between the actual organization and its rivals in chain supply (Ganesh
D. Bhatt, 2000 p.24). Amid socialization, will and fulfillment, excess, plenitude and automation
assume a vital part in the improvement of sharing informal information among strong partners in
the chain supply chain network.
3
activities, where the worth of the worth of tacit knowledge builds competition in light of the way
that an business cannot create knowledge without people. Logistics has dependably been a
significant test for the associations, yet Information and Communication Technologies can profit
the production of new practices from the ideas of Networks for sharing knowledge. Nonaka
(1991) express the pith of creating knowledge is profoundly established during the time spent
building and overseeing amalgamation.
Nonaka identifies socialization, externalization, combination and internalization as the
model for knowledge sharing (Nonaka, 1991). He also uses it as the model for knowing creation.
The four ways decides a winding conversion of knowledge without a starting or end. This
constant and dynamic process is established in individuals' conduct, the principle specialists that
entail knowledge creation. For instance, when individuals endeavor to consolidate explicit
information this happens, for instance, when somebody utilizes numerical equations and material
science to resolve of an intricate. At the same time, they are exchanging with their associates and
trading explicit knowledge with them. Alternatively, they can visit diverse groups to discover
solutions, the discussion should outsource or to clarify the issue, looking for help (Hernandez,
Mula & Peidro, 2008 p98).
Socialization and externalization are two steps major steps that companies are practicing
extensively but the combination get little consideration. It implies that there are a few
hindrances to share knowledge and the idea of these deterrents ought to be investigated soon
(Marra, Ho, & Edwards, 2012 p6105). In the event that the knowledge is of worth and legitimacy
for the organization and would be a cause for competition advantage, as indicated by the
knowledge base theory, it appears that knowledge techniques and practices in supply chain ought
to be hindered by the combination step.
In preliminary phase of supply chain network development, knowledge administration
must concentrate on socialization with the goal of eliminating the obstacles of network and
formulate trade relations between the actual organization and its rivals in chain supply (Ganesh
D. Bhatt, 2000 p.24). Amid socialization, will and fulfillment, excess, plenitude and automation
assume a vital part in the improvement of sharing informal information among strong partners in
the chain supply chain network.
3
Externalization is more imperative in knowledge administration of supply chain network
since sharing the casual data among basic gatherings and data sharing procedures empower to
help and collective advance in production network organize. Essential elements for
externalization in supply chain network administration incorporate structural changes in
documents, contract reports, formal procedures and basic meetings (Shakerian, H., Dehnavi,
H.D., & Shateri, 2016 p173). The introduction and execution of knowledge stages are considered
as a step that it exchanges explicit to implicit information crosswise over utilizations of
knowledge administration through fast solutions, adapting, and sharing internal data.
Knowledge management’s current situation is focused on capturing, codifying, transfer
and sharing knowledge that is implanted in authoritative schedules and procedures. Such
knowledge for the most part lives in the minds of employees in an implicit state. An evident
challenge of knowledge management is to make it unequivocal through the adjusted utilization
of innovation, and delicate human-related variables like initiative, vision, methodology,
compensation frameworks and culture.
The emergence of the Internet, intranets, and ICT, has furnished organizations with new
instruments for the capture, coding, exchange and sharing of learning. Regrettably, these
activities likewise brought about disappointment. Perez-Salazar et al (2017) directed an
investigation of the failure of knowledge management activities that affirmed the role of human
determinants. Considering these disappointments is the premise of comprehension and
discovering that knowledge administration is ninety percent human action and ten percent
innovation.
Knowledge administration is not tied in with building brilliant intranets, advanced
systems or one time venture. Inside this developing idea, the thought that information is
promptly caught from people and made piece of machines is being addressed. Knowledge
uninhibitedly exists and can be effortlessly caught and shared through machines (Samuel, Goury,
Gunasekaran & Spalanzani, 2011 p300). Or maybe, knowledge is a tricky idea that does not give
itself effortlessly to codification. This is particularly the case for capturing tacit knowledge,
which is a noteworthy topic of contemporary topic of study in knowledge management.
Implicit learning is exceptionally individualistic and accompanying with the different
encompassing contexts within where it is formed and instituted. Hence knowledge administration
pronounces the working of groups of training and the advancement of interpersonal
4
since sharing the casual data among basic gatherings and data sharing procedures empower to
help and collective advance in production network organize. Essential elements for
externalization in supply chain network administration incorporate structural changes in
documents, contract reports, formal procedures and basic meetings (Shakerian, H., Dehnavi,
H.D., & Shateri, 2016 p173). The introduction and execution of knowledge stages are considered
as a step that it exchanges explicit to implicit information crosswise over utilizations of
knowledge administration through fast solutions, adapting, and sharing internal data.
Knowledge management’s current situation is focused on capturing, codifying, transfer
and sharing knowledge that is implanted in authoritative schedules and procedures. Such
knowledge for the most part lives in the minds of employees in an implicit state. An evident
challenge of knowledge management is to make it unequivocal through the adjusted utilization
of innovation, and delicate human-related variables like initiative, vision, methodology,
compensation frameworks and culture.
The emergence of the Internet, intranets, and ICT, has furnished organizations with new
instruments for the capture, coding, exchange and sharing of learning. Regrettably, these
activities likewise brought about disappointment. Perez-Salazar et al (2017) directed an
investigation of the failure of knowledge management activities that affirmed the role of human
determinants. Considering these disappointments is the premise of comprehension and
discovering that knowledge administration is ninety percent human action and ten percent
innovation.
Knowledge administration is not tied in with building brilliant intranets, advanced
systems or one time venture. Inside this developing idea, the thought that information is
promptly caught from people and made piece of machines is being addressed. Knowledge
uninhibitedly exists and can be effortlessly caught and shared through machines (Samuel, Goury,
Gunasekaran & Spalanzani, 2011 p300). Or maybe, knowledge is a tricky idea that does not give
itself effortlessly to codification. This is particularly the case for capturing tacit knowledge,
which is a noteworthy topic of contemporary topic of study in knowledge management.
Implicit learning is exceptionally individualistic and accompanying with the different
encompassing contexts within where it is formed and instituted. Hence knowledge administration
pronounces the working of groups of training and the advancement of interpersonal
4
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organizations through which implicit knowledge exchanges and sharing might be accomplished
(Marra, Ho & Edwards, 2012). This change of focus in knowledge management study has
produced fruitful activities in various industries. These companies are changing into versatile,
learning associations and can constantly advance, keep up and make the most of their upper
hand.
Collaboration
Knowledge creation and sharing is essential in an organization supply chain but also
fundamental across organizations. SCM upholds the essence of integration across organizations.
The significance of business connections is settled, particularly with regards to industry benefit.
Outsourcing choices and methodologies by an association result in the arrangement of systems
that are supply chains. SCM coordinates, business partners, streamline their targets, and
accomplish shared objectives of enhancing profitability and waste minimization (Bhatt, 2000
p20). To accomplish this, the business procedures of the different business partners additionally
should be incorporated. Be that as it may, this is not conceivable in a conventional setting where
a safe distance antagonistic connections exist between partners. The coordination of the business
forms requires responsibility from the two associations to set up a framework to cooperate and
reap the advantages (Paulraj, Lado & Chen, 2008 p.54). It is therefore that SCM is said to be
based on the establishment of trust and duty.
Businesses meet up with their specialities and information to complete an undertaking.
Every association contributes its knowledge by availing its employees and stakeholders,
procedures and innovations (Hernandez, Mula & Peidro, 2008). Customarily, the choice of these
associations or business partners depend on a spot rate premise. This makes value-based trade
the predominant type of business in the development business. The suppliers’ competition in
every exchange is thought to be the most proper methods for securing proficiency of tasks.
Accordingly, performer groups change constantly, making it hard to use the experience picked
up in past ventures. Pedroso and Nakano (2009) watch this makes wasteful aspects as the
provider climbs another expectation to absorb information for each undertaking.
Supply chain network manages these issues by advancing social contracting, long haul
responsibility and a climate of high trust and duty. Through efficient knowledge management,
business partners can limit inefficient exercises and enhance profitability and effectiveness
(Marra, M., Ho, W., & Edwards 2012 p99). Knowledge administration, together with SCM, will
5
(Marra, Ho & Edwards, 2012). This change of focus in knowledge management study has
produced fruitful activities in various industries. These companies are changing into versatile,
learning associations and can constantly advance, keep up and make the most of their upper
hand.
Collaboration
Knowledge creation and sharing is essential in an organization supply chain but also
fundamental across organizations. SCM upholds the essence of integration across organizations.
The significance of business connections is settled, particularly with regards to industry benefit.
Outsourcing choices and methodologies by an association result in the arrangement of systems
that are supply chains. SCM coordinates, business partners, streamline their targets, and
accomplish shared objectives of enhancing profitability and waste minimization (Bhatt, 2000
p20). To accomplish this, the business procedures of the different business partners additionally
should be incorporated. Be that as it may, this is not conceivable in a conventional setting where
a safe distance antagonistic connections exist between partners. The coordination of the business
forms requires responsibility from the two associations to set up a framework to cooperate and
reap the advantages (Paulraj, Lado & Chen, 2008 p.54). It is therefore that SCM is said to be
based on the establishment of trust and duty.
Businesses meet up with their specialities and information to complete an undertaking.
Every association contributes its knowledge by availing its employees and stakeholders,
procedures and innovations (Hernandez, Mula & Peidro, 2008). Customarily, the choice of these
associations or business partners depend on a spot rate premise. This makes value-based trade
the predominant type of business in the development business. The suppliers’ competition in
every exchange is thought to be the most proper methods for securing proficiency of tasks.
Accordingly, performer groups change constantly, making it hard to use the experience picked
up in past ventures. Pedroso and Nakano (2009) watch this makes wasteful aspects as the
provider climbs another expectation to absorb information for each undertaking.
Supply chain network manages these issues by advancing social contracting, long haul
responsibility and a climate of high trust and duty. Through efficient knowledge management,
business partners can limit inefficient exercises and enhance profitability and effectiveness
(Marra, M., Ho, W., & Edwards 2012 p99). Knowledge administration, together with SCM, will
5
guarantee that knowledge, not data alone, is imparted to the business partners. While the data
may just indicate what is expected of the exchanging accomplice, information administration can
decide how best to convey that item or guarantee the quick accessibility of the related
knowledge.
The essence of collaboration is obvious in creating innovation, minimizing project time,
enhancing quality and consumer loyalty. Through information administration an association's
intangible resources can be better utilized to increase worth, with both internal and external
knowledge being utilized to the advantage of the association (Perez-Salazar, Lasserre, Cedilo-
Campos & Gonzalez, 2017 p.753). In ventures, knowledge administration can enhance
correspondence within groups, and give more knowledge by sharing documents for best practice,
lessons learned, managing projects and framework designing approaches, and the reason for key
choices.
Conclusion
Supply chain administration is an important part of the global industry. One of the
reasons it has managed to grow and become an integral part of business functions is due to
knowledge management (Samuel, Goury, Gunasekaran & Spalanzani, 285). The supply chain
network entail various processes that are dependent on each other. Players in this business
function need each other to keep the network operational. That is where knowledge management
comes in. Through creating, sharing and exchanging knowledge, players in this operations are
able to achieve their objectives. Knowledge is created and shared through socialization,
internalization, combination and externalization. This model has been successful in increasing
customer services, maintaining high quality products and services as well as achieving other
goals. Knowledge should not only circulate within the organization. Businesses need to establish
strong relationships with other organizations. The ideal way of achieving this objective is
through sharing and exchanging knowledge.
Knowledge management is a standout amongst the most essential focused assets in every
association with the goal that numerous trust that organizations who can get information and
applies it quicker, they will be more effective in aggressive market. Then again, the significance
of rivalry between organizations has been lost and the opposition between supply chains to
deliver greatest qualities for client has been underscored. Inventory network administration is
6
may just indicate what is expected of the exchanging accomplice, information administration can
decide how best to convey that item or guarantee the quick accessibility of the related
knowledge.
The essence of collaboration is obvious in creating innovation, minimizing project time,
enhancing quality and consumer loyalty. Through information administration an association's
intangible resources can be better utilized to increase worth, with both internal and external
knowledge being utilized to the advantage of the association (Perez-Salazar, Lasserre, Cedilo-
Campos & Gonzalez, 2017 p.753). In ventures, knowledge administration can enhance
correspondence within groups, and give more knowledge by sharing documents for best practice,
lessons learned, managing projects and framework designing approaches, and the reason for key
choices.
Conclusion
Supply chain administration is an important part of the global industry. One of the
reasons it has managed to grow and become an integral part of business functions is due to
knowledge management (Samuel, Goury, Gunasekaran & Spalanzani, 285). The supply chain
network entail various processes that are dependent on each other. Players in this business
function need each other to keep the network operational. That is where knowledge management
comes in. Through creating, sharing and exchanging knowledge, players in this operations are
able to achieve their objectives. Knowledge is created and shared through socialization,
internalization, combination and externalization. This model has been successful in increasing
customer services, maintaining high quality products and services as well as achieving other
goals. Knowledge should not only circulate within the organization. Businesses need to establish
strong relationships with other organizations. The ideal way of achieving this objective is
through sharing and exchanging knowledge.
Knowledge management is a standout amongst the most essential focused assets in every
association with the goal that numerous trust that organizations who can get information and
applies it quicker, they will be more effective in aggressive market. Then again, the significance
of rivalry between organizations has been lost and the opposition between supply chains to
deliver greatest qualities for client has been underscored. Inventory network administration is
6
expected as operational vital circumstance in administration and item businesses. Throughout the
years the organizations has actualized emphatically inventory network administration procedures
in their association. Learning administration is significant ability of production network
administration and fundamental component of serious data and multi-social hierarchical
condition.
7
years the organizations has actualized emphatically inventory network administration procedures
in their association. Learning administration is significant ability of production network
administration and fundamental component of serious data and multi-social hierarchical
condition.
7
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References
Ganesh D. Bhatt, (2000) Organizing knowledge in the knowledge development cycle, Journal of
Knowledge Management, Vol. 4 (1), pp.15-
26, https://doi.org/10.1108/13673270010315371
Hernandez, J.E., Mula, J.R.P. & Peidro, D. (2008) A collaborative knowledge management
framework for supply chains. A UML-based approach. Journal of industrial engineering
and management.vol 1(2) p.77-103.
http://www.jiem.org/index.php/jiem/article/viewFile/18/7
Marra, M., Ho, W., & Edwards, J.S. (2012). Supply chain knowledge management: A literature
review. Expert system with applications. Vol 39(5) p.6103-6110
https://www.sciencedirect.com/science/article/pii/S0957417411015788
Nonaka, I. (1991). The Knowledge-Creating Company. Harvard Business Review, 96-104.
https://hbr.org/2007/07/the-knowledge-creating-company
Paulraj, A., Lado, A.A., & Chen, I.J. (2008). Inter-organizational communication as a relational
competency: Antecedents and performance outcomes in collaborative buyer-supplier
relationships. Journal of Operations Management, 26(1), 45-64.
https://doi.org/10.1016/j.jom.2007.04.001
Pedroso, M.C., & Nakano, D. (2009). Knowledge and information flows in supply chains: A
study on pharmaceutical companies. International Journal of Production Economics,
122(1), 376-384.
Perez-Salazar, M.R., Lasserre, A.A., Cedilo-Campos,M.G., Gonzalez, J.C.H. (2017). The Role
of Knowledge Management in Supply Chain Management: A Literature Review. Journal
of industrial engineering and management. Vol 10(4) p.711-788.
http://www.jiem.org/index.php/jiem/article/view/2144/831
Samuel, K.E, Goury, M.L., Gunasekaran, A. & Spalanzani, A. (2011) Knowledge management
in supply chain: empirical study from France. Journal of strategic information systems.
Vol 20 p.283-306
Shakerian, H., Dehnavi, H.D., & Shateri, F. (2016). A framework for the implementation of
knowledge management in supply chain management. Procedia-Social and behavioral
8
Ganesh D. Bhatt, (2000) Organizing knowledge in the knowledge development cycle, Journal of
Knowledge Management, Vol. 4 (1), pp.15-
26, https://doi.org/10.1108/13673270010315371
Hernandez, J.E., Mula, J.R.P. & Peidro, D. (2008) A collaborative knowledge management
framework for supply chains. A UML-based approach. Journal of industrial engineering
and management.vol 1(2) p.77-103.
http://www.jiem.org/index.php/jiem/article/viewFile/18/7
Marra, M., Ho, W., & Edwards, J.S. (2012). Supply chain knowledge management: A literature
review. Expert system with applications. Vol 39(5) p.6103-6110
https://www.sciencedirect.com/science/article/pii/S0957417411015788
Nonaka, I. (1991). The Knowledge-Creating Company. Harvard Business Review, 96-104.
https://hbr.org/2007/07/the-knowledge-creating-company
Paulraj, A., Lado, A.A., & Chen, I.J. (2008). Inter-organizational communication as a relational
competency: Antecedents and performance outcomes in collaborative buyer-supplier
relationships. Journal of Operations Management, 26(1), 45-64.
https://doi.org/10.1016/j.jom.2007.04.001
Pedroso, M.C., & Nakano, D. (2009). Knowledge and information flows in supply chains: A
study on pharmaceutical companies. International Journal of Production Economics,
122(1), 376-384.
Perez-Salazar, M.R., Lasserre, A.A., Cedilo-Campos,M.G., Gonzalez, J.C.H. (2017). The Role
of Knowledge Management in Supply Chain Management: A Literature Review. Journal
of industrial engineering and management. Vol 10(4) p.711-788.
http://www.jiem.org/index.php/jiem/article/view/2144/831
Samuel, K.E, Goury, M.L., Gunasekaran, A. & Spalanzani, A. (2011) Knowledge management
in supply chain: empirical study from France. Journal of strategic information systems.
Vol 20 p.283-306
Shakerian, H., Dehnavi, H.D., & Shateri, F. (2016). A framework for the implementation of
knowledge management in supply chain management. Procedia-Social and behavioral
8
sciences. Vol 230 p176-183.
https://www.sciencedirect.com/science/article/pii/S1877042816311235
9
https://www.sciencedirect.com/science/article/pii/S1877042816311235
9
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