Leabhair go leor - Book Shop - Assignment

Leabhair go leor -
Book Shop

Executive Summary
 Discussion on the essential skills for a
CEO.
 Discussion on the responses of the
candidates.
 Non-relevant factors for a good CEO.

Executive Summary
 SWOT analysis on the Belfast business
approach.
 Discussion on mission, vision and business
value.
 Recommendation for leadership development
plan.
 Promotion for “Green” credentials of LGL.
 Challenges faced by CEO.

Key criteria of CEO
 Ability of recall past action- is one of key essentiality for a CEO which will help the CEO to learn from past action and improve
the current decisions.
 Strong communication skill- of a CEO is very essential as this will help the CEO to boost the employ morally as well as to share
the feelings as well.
 Effectiveness in building relationship- will help a CEO to maintain strong relationship with their staffs and other stakeholders.

Key criteria of CEO
 Realistic Optimism- helps the CEO to be confidents. However, it is very essential to control the
attitude towards employee.
 Ability to understand dynamic situation- will help the CEO to this out of the box and understand
different opinions as well.
 Skills to listening- is also one of the most essential skills that will help the CEO to understand the point
of view of every stakeholder and take wise decision for the company.

Key criteria of CEO
 Ability to take calculated decisions- will enhance the scope of the
company thus it is very essential to have this skill in a CEO.
 Ability to understand people and the capability to take effective
decision for management- will help the CEO to appreciate the
opinion of stakeholders and take appropriate decisions for the
betterment of the company.
 Ability to train the employ effectively- will help to share the
knowledge with staffs that will improve the collaborative operational
activities into the workplace.

Score- Key Criteria Score
Ability of recall past action- 5
Strong communication skill- 20
Effectiveness in building relationship- 15
Realistic Optimism- 5
Ability to understand dynamic situation- 10
Skills to listening- 15
Ability to take calculated decisions 10
Ability to understand people and the capability to take
effective decision for management-
10
Ability to train the employ effectively- 10
Total Score 100

Non-relevant factors
× Discrimination- of nationality, color and religion
will not be entertained during the selection
process.
Justifying any candidate based on their skin color,
religion as well as nationality is not ethical. Rather
focusing on these factors, concentrating on the
skills of the candidates will be more beneficial.

Martin Lana
Key Criteria Score
Ability of recall past action- 2/5
Strong communication skill- 10/20
Effectiveness in building relationship- 5/15
Realistic Optimism- 2/5
Ability to understand dynamic situation- 4/10
Skills to listening- 5/15
Ability to take calculated decisions 6/10
Ability to understand people and the capability to take
effective decision for management-
3/10
Ability to train the employ effectively- 4/10
Total Score 41/100

Comment
× The candidate does not have good problem solving capabilities.
× The candidate have moderate English speaking skills.
× Capabilities to Understand the dynamic situation is very poor.
× Does to appropriate for collaborative work.
× Poor listing skill.
The applicant is not suitable for the post.

Clare Buchanan
Key Criteria Score
Ability of recall past action- 5/5
Strong communication skill- 15/20
Effectiveness in building relationship- 10/15
Realistic Optimism- 5/5
Ability to understand dynamic situation- 5/10
Skills to listening- 10/15
Ability to take calculated decisions 7/10
Ability to understand people and the capability to take
effective decision for management-
8/10
Ability to train the employ effectively- 8/10
Total Score 73/100

Comment
 Good in communication.
 Good in handling past mistakes with future recommendations.
 Good listing skills.
 Excellent in team work.
 Good in managing relationship.
However, the candidate needs to improve his problem solving skills.

Marian Hennessey
Key Criteria Score
Ability of recall past action- 4/5
Strong communication skill- 20/20
Effectiveness in building relationship- 5/15
Realistic Optimism- 2/5
Ability to understand dynamic situation- 7/10
Skills to listening- 5/15
Ability to take calculated decisions 5/10
Ability to understand people and the capability to take
effective decision for management-
5/10
Ability to train the employ effectively- 5/10
Total Score 58/100

Comment
 Excellent communication skill.
However there are several areas which needs to be improved-
× Poor staff handling skill.
× Poor listening skill.
× Very poor skill on understanding dynamic situation.
× Very poor in making calculative decision.

Selected Candidate
Martin Lana Clare Buchanan Marian Hennessey
×The candidate does not have good
problem solving capabilities.
×The candidate have moderate
English speaking skills.
×Capabilities to Understand the
dynamic situation is very poor.
×Does to appropriate for
collaborative work.
×Poor listing skill.
Good in communication.
Good in handling past mistakes
with future recommendations.
Good listing skills.
Excellent in team work.
 Good in managing relationship.
Excellent communication skill.
×Poor staff handling skill.
×Poor listening skill.
×Very poor skill on understanding
dynamic situation.
×Very poor in making calculative
decision.

Why?
Clare Buchanan has been selected for the post of CEO.
Due to the below mentioned reason-
 Best communication skills.
 Effective decision making skills.
 Best listening skills.
 Effective team management skills.
 Better understanding on dynamic situation.
Leabhair go leor - Book Shop will get benefit from the selected CEO for the above mentioned
skills.

SWOT Analysis
Strength Weakness
 Reputation of the Leabhair go leor - Book
Shop.
 Best services offered by Leabhair go leor -
Book Shop.
 Access to international market.
× Rigid operational infrastructure of the
company.
× Afraid of diversify the operations of the
company.

SWOT analysis
Opportunity Threat
 Help to expand the business infrastructure.
 Help to enhance the service effectiveness.
 The innovation approach will help to
impress the customer of Leabhair go leor -
Book Shop.
× Threat of losing the reputation in market.
× Threat of losing the traditional
organizational structure of Leabhair go leor
- Book Shop.

Mission, vision and value statement
Mission- is to provide best stock of books to that the customer gets fully
satisfied with our services.
Vision- is to expand the business to such extend that will change the concept of
bookstores. As our vision is to collaborate a coffee shop with reading features.
Business Value- is to maintain the traditional reputation of the book store and
improve the operational activities of the store with the purpose to improve the
customer satisfaction.

Martin Lana
During the interview Martin Lana who is a owner of a online book store has shown a great
interest towards opening a branch in Belfast.
He has also mentioned that along with opening a new store with innovative features it will be
very effective if the company takes an initiative towards online book store.

Clare Buchanan
Clare Buchanan who is the current head of Liverpool City Council’s Public
Libraries Service has appreciated the approach by stating that this would be a
very effective initiative towards modernizing the traditional concept of a book
store.

Marian Hennessey
Marian Hennessey has shows a huge appreciation towards approached plan as
she has a book store in Belfast. And according to her calculations the approached
project of Belfast has a huge scope to impress the customers.

Promotion to “Green” credentials
 Seek the help of social media to promote
the initiatives of green credentials.
 Walk in advertisement will also help LGL
to promote their green credentials.
 Give discounts to the customers.

Recommendation for leadership
development plan
Clare Buchanan has been selected for the post of CEO in LGL.
However, it is recommended to Clare Buchanan to follow the below listed strategy which will
help her to develop her personal skills as a leader-
 To have a clear vision- is a very essential for leader which will help to develop a vivid
picture of your goal.
 Strategic actions- are always very helpful for a leader to focus on their goal and achieve it

Recommendation for leadership
development plan
 It is also very essential to improve the ability of staff awareness. As this will
help Clare Buchanan to be more strategic while handling any difficult and
dynamic situation.
 Always be focus on the goal. As this will help to improve the work effectives
of the organization.

Recommendation for leadership
development plan
Democratic leadership style should be followed during the next three years which will help Clare Buchanan
to understand the opinion of the staffs as well as she will be able to share her point of view as well.
Due to its nature to be a task oriented as well as people oriented nature is can be stated that this will help
Clare Buchanan to lead the company effectively.

Issues faced by CEO
In the next three year Clare Buchanan will possibly face the below mentioned problems-
× Communicating and navigating with new people.
× Retaining employ loyalty and trust.
× Managing operational conflicts.
× Recognizing right talent.
× It might be also difficult for Clare Buchanan to adopt the new work environment and innovation.

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