Lead and Manage Effective Workplace Relationships

Lead and manage effective workplace
relationships
Student Details
5/31/2019

LEAD AND MANAGE EFFECTIVE WORKPLACE RELATIONS
Answer Four
Diversity means the difference in the demographic and psychological factors of the persons
present in the organization. In order to maintain harmony and peace among diverse employees of
the company it is necessary for the company to make and maintain some policies that are
promoting the diversity (Batenburg et al., 2013).
In order to ensure the responsibility of the team regarding their adherence of various diversity
rules and regulation, one can take following steps:
 Individual can meet various departmental team leaders in order to get information about
the follow up of diversity policies and practices feasibly by their team members.
 The person can conduct a random survey of determining the inner thoughts of his team
members, in this way the person can be able to identify about any breach made in
diversity policy and its consequences.
 In order to adherence of diversity polices one can set deadlines so that his team
employees have to accomplishes certain task within deadline by keeping up with
diversity policy.
Policies are not static to a single character all the time; they change according to change
environment of the organization. So one can find interactive ways like electronic communication
(email them), brainstorming on intervals, facilitating suggestions from employees, etc. in order to
keep his team members updated about the change in diversity policy and monitoring their
performance (Schein, 2010).
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LEAD AND MANAGE EFFECTIVE WORKPLACE RELATIONS
Answer Five
Personal conduct is the set of rules and regulation of the conscience mind of an individual, which
helps the person to behave accordingly in a particular situation. In order to gain and maintain the
confidence, trust of the colleagues as well as of external contacts, the personal conduct of an
employee works in the following ways:
Creating Honest and Open Communication Culture
It is the person’s responsibility to behave honestly with everyone present in the organization.
Due to this, an open and honest culture can be achieved in the organization (Schein, 2010).
Upholding of the Law
The rules of personal conduct specify that the personal should follow various rules and
regulations of the organization. It can help in gaining the confidence of others.
Management of Conflicts
One can also achieve the confidence of colleague, when the person have the ability of reducing
the frequency of conflicts in his team and have the ability to resolve them. Proper management
of conflict is necessary in order to achieve efficiency in production (Eysenck, 2012).
Build Creditability and Trust
As being a trusted employee of the team, it is the responsibility and the urge of personal conduct
of the employees is that they must bring trust among their team members so that they can be
credible for the company.
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LEAD AND MANAGE EFFECTIVE WORKPLACE RELATIONS
Answer Six
In a broader view, the communication styles can be divided in following types:
Passive
This communication style includes such type of persons, who does not have the ability to express
their feelings or message in an effective and efficient way.
Aggressive
They have the tone of blaming, criticizing and threatening others. This style comes with anger
and goes with it. At that time, the communication style is known as passive-aggressive.
Assertive
The persons following this communication style feels free to express their own desires, ideas and
point of views in front of others.
Interpersonal Communication Styles and Development of Work Relationships
In this section, an attempt is made in order to analyze the involvement of various interpersonal
styles in developing effective work relationships (Batenburg et al., 2013). It is evaluated by two
examples that are:
1. Assertive communication style of employee of a company helps him suggesting his ideas
in front of the decision-making authority.
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