Lead and Manage Effective Workplace Relationship

Running Head: LEAD AND MANAGE EFFECTIVE WORKPLACE RELATIONSHIP
Lead and Manage Effective Workplace Relationship
Name of the Student:
Name of the University:
Author Note:

LEAD AND MANAGE EFFECTIVE WORKPLACE RELATIONSHIP1
Role Play
An appointment has been set up between the consultant of the company and Leigh Cross,
who is a Rental Account Manager. In the meeting, the grievance with the change that are happening
in the company JKL is going to be discuss. Leigh Cross is new in the company with an experience
of 12 months. Leigh is holding the position of Accounts Manager and very much concerned as well
as angry with the organization for their decision to close the rental division. The organization wants
to propose the changes that are going to take place but it has been notice that Leigh showed his
talents by showing strength in communication, relationship building along with improved employee
relations with the accounts team. The consultant have the knowledge about the organizational
policy to retrain the rental employees. The organization is interested in retraining the talented
employees’ and there is chance offering the Accounts Manager role to Leigh in other department,
which is not confirm yet by higher authority.
The characters here in the role-play are Consultant and Leigh who is the Rental Accounts
Manager with an experience of 12 months in the organization. The meeting has be set up in the
Consultant’s office.
The scene opens as Leigh enters the Consultant office with a worried look in his face by
knocking on the door.
Leigh: Can I come in?
Consultant: Come in.
Leigh: Good morning! I was inform that you have been looking for me.
Consultant: Good morning! Yes I am. Please sit down.
Leigh: Thank you.

LEAD AND MANAGE EFFECTIVE WORKPLACE RELATIONSHIP2
Consultant: I heard good things about you that you possess the qualities of being a leader but there
are something, which you are worried about and also angry at the same time. Please tell me about it
so that I can help you out in the matter.
Leigh: I heard that organization have decided to omit the rental account department and being a
manager I need to know why this decision have been taken by the organization.
Consultant: I know this is a serious issue but company took this decision not to terminate you all
from the organization. The decision is been taken for the betterment of the organization and aim to
grow in the market.
Leigh: These means we will be sack from our job but this is unethical with respect to the
organization’s terms and policy. Before taking any such decision at least, we could have given
notice beforehand so that we can look for other jobs.
Consultant: The organization have decided to omit the department only and retrain talented people
like you so that you all can join the other department and can continue with the job.
Leigh: These is not right as we cannot cope up with the other department job and gradually the
organization will fire us.
Consultant: These is not the exact scenario as you are thinking negatively. The organization do not
want to lose the talents out here so that is the reason why the organization came to a point that
retraining program is need to be carry out. So, that the efficient and talented employees’ like you
can stay and can provide the valuable service to the organization.
Leigh: These is against the ethics as the management is omitting the department completely and
forcing us to join another one. This will automatically demotivate the others to work including me.
Consultant: The change in the department is going to take place, only after providing complete
training keeping in mind the strength and weakness of the employee. There will be motivational
workshop, which is also going to take along with the retraining.