Lead learning strategy implementation

Lead learning strategy
implementation

Contents
TASK 1.......................................................................................................................................................4
1. Four typical roles and responsibilities for a learning and development specialist within an
organisation.............................................................................................................................................4
2. Three constraints that a learning and development specialist may have in performing their role........4
3. Three consultation and communication processes that a company could use to support and encourage
staff to contribute to policy and procedure development processes.........................................................5
4. Three contemporary approaches to assessment instrument and strategy design..................................5
5. The contemporary approach of design thinking to organisational learning strategy development.......6
6. Importance of continuous improvement as part of a company’s organisational learning strategy and
outline three types of continuous improvement processes that could be used to undertake this..............6
7. Explain typical implementation processes for organisational learning strategy. Outline at least two
intended and two unintended impact that the introduction of new processes for learning strategies.......7
8. Identify five types of documents relevant to a learning organisation. For each document describe the
source and where the document would typically be found within a company.........................................7
9. Three evaluation strategies that can be used for reviewing organisational learning strategy...............8
10. Identify and describe two organisational learning theories................................................................9
11. Two quality management compliance requirements relating to organisational learning....................9
12. Identify and describe two international compliance requirements relating to e-learning.................10
13. Review the following documents and in relation to that review and list the compliance requirements
and obligations under each framework. Also list and describe the principles of assessment and the rules
of evidence as part of your review.........................................................................................................10
14. Review the documents in the documents and List and explain at least three criteria that you would
use to source learning resources based on these standards.....................................................................11
15. Identify and describe an example of each of the below that would be relevant to a person working
in a learning and development role. Describe how each is relevant.......................................................11
16. Identify and describe two technology and systems requirements that should ideally be in place to
facilitate the implementation of an organisational learning strategy......................................................12
TASK 2.....................................................................................................................................................12
1. Write a learning strategies report.......................................................................................................12
2. Send an email to Senior Management................................................................................................13
3. Meet with Senior Management and Take notes on the feedback that you receive.............................14
4. Design and develop an organisational learning strategy....................................................................14

5. Write learning and development policy and procedures....................................................................16
6. Develop compliant assessment and recognition policies and procedures...........................................17
7. Develop procurement and supply policy and procedures...................................................................17
8. Send an email to Senior Management................................................................................................17
TASK 3.....................................................................................................................................................18
1. Revise the Recruitment, Selection and Induction Policy and Procedures..........................................18
2. Revise the Performance Appraisal Policy and Procedures.................................................................19
3. Send an email to all management and staff........................................................................................19
4. Finalize the company Policies and Procedure....................................................................................20
5. Design and develop a training session on Emotional Intelligence.....................................................20
6. Deliver training on emotional intelligence.........................................................................................21
7. Validate assessment methods and tools.............................................................................................21
8. Send an email to Senior Management................................................................................................21
TASK 4.....................................................................................................................................................27
1. Review the organisational learning strategy implementation.............................................................27
2. Update the company’s policies and procedures.................................................................................27
3. Update the company’s Organisational Learning Strategy..................................................................28
4. Send an email to all staff...................................................................................................................28
5. Initiate and implement learning program partnerships.......................................................................28
REFERENCES..........................................................................................................................................29

TASK 1
1. Four typical roles and responsibilities for a learning and development specialist within an
organisation.
There are several role and responsibilities of a learning and development specialist in an
organization, from which some major of them are given below:-
 Design and develop training manuals – In an organization learning and development
specialist design as well as develop training manuals for employees so that they conduct
their work in effective manner (Ajmain and et. al., 2020).
 Assist learning and training program – It is role and responsibility of learning and
development specialist will assist learning and training program to its effectiveness for
employees.
 Conduct administrative task – According to this role of respective specialist to conduct
administrative task at the workplace this will include research, record maintaining and so
on.
 Maintain learning and development budget – It is responsibility of this specialist to
develop and maintain budget of learning and development programmes. Moreover, they
also plan programmes according to the decided budget of a company.
2. Three constraints that a learning and development specialist may have in performing their role.
In an organization there are several constrains through which learning and development
specialist go through while conducting their business operations and functions. From which
some main constraints are given below:-
 Dealing with change – According to this, at an organization change take place related to
merger, acquisitions, technology, budget, staffing and so on (Alkhodhair and et. al.,
2020). During this learning and development professionals through challenges related to
it because they need to develop programmes accordingly.
 Engagement of learners – It is challenge for the learning and training specialist to engage
learners as there are some learners not interested on learning who disturb others too. So in

this case it is challenging for specialist to engage all learner so that they can attain classes
in effective manner.
 Delivering consistent training – It is challenging for learning and training specialist to
deliver quality training and development programmes on continuous basis so that they
can increase their skills.
3. Three consultation and communication processes that a company could use to support and
encourage staff to contribute to policy and procedure development processes.
There are several consultation and communication procedure which a company may
adopt in order to support as well as encourage staffs for contributing to the policy and procedure
development process. From which some main processes are given below:-
 Ask for suggestion and feedback – According to this process a company need must ask
for feedback and suggestion with employees so that they feel connected to workplace.
Through this staff feels connected and encourage contributing to policy and procedure
development (Ateş and et. al., 2020).
 Provide training when required – In respect of this management must provide training to
staffs when they required because through that they can conduct feel engaged with
workplace as well as it will also encourage them to contribute in the policy and
procedure.
 Involve employees in decision making – By involving staffs in the decision making
process they feel connected to the company which encourage them to contribute in the
procedure of policy development in effective manner. This will motivate employees in
effective manner.
4. Three contemporary approaches to assessment instrument and strategy design.
Contemporary approach is determined as new, current and recent approaches in the field
of management. There are several contemporary approach which a company may adopt for the
assessment of instrument as well as strategy design, from which some main are mention are
mentioned below:-
 Training approach – According to this contemporary approach management must
provide training to staffs so that they will conduct assessment of instruments as well as

strategy design in effective manner (Barros and Fischmann, 2020). This will also help in
developing or improving business operation and functions effectively.
 System approach – According to this management of a company will develop as well as
implement proper system which helps in accomplishment of assessment in effective
ways. Moreover it will also leads to assessment of design as well as instruments in proper
ways which leads to attainment of desire goal.
 Leadership approach – According to this management will conduct evaluation of process
at every stage which helps in assessment of desire design as well as instrument in
effective way.
5. The contemporary approach of design thinking to organisational learning strategy
development.
For a company it is essential to design thinking related to the organizational learning
strategy development because that helps in increasing skills of staffs (Diderich, 2020). There are
several contemporary approaches which a company adopts for the organizational learning
strategy and development. From which some of them are mentioned below:-
 Design training and development program – According to this a company can develop
training as well as development program according to the requirement of employees
related to the learning strategy as well as development. This is so because through it they
can increase their knowledge, skills and abilities.
 Conduct continuous assessment – In respect of this a company management must conduct
continuous improvement activities at their workplace as that will help in determining
requirement of learning strategy and development. In addition to this, it will also help in
designing learning programmes according to the requirement of employees.
6. Importance of continuous improvement as part of a company’s organisational learning
strategy and outline three types of continuous improvement processes that could be used to
undertake this.
For every company it is essential to conduct continuous improvement process because
through it they can improve working and performance of their employees in effective manner
which leads to attainment of desire goal successfully (Hoch, Scheiter and Schüler, 2020).
Moreover, it will also help a company in gaining high competitive advantage at the potential

marketplace because their employees will perform their work effectively. There are several types
of continuous improvement process, from which main three are Sig Sigma, PDCA (Plan, do,
check and act) and TQM (Total quality management). Through these processes a company can
improve effectiveness of their employees as six sigma help in determining inappropriate stage
from the process whereas through PDCA model they can plan, conduct activities then check its
effectiveness and then act according. In addition to this by implementing total quality
management employees effectiveness get increase along with their performance.
7. Explain typical implementation processes for organisational learning strategy. Outline at least
two intended and two unintended impact that the introduction of new processes for learning
strategies.
The common or typical implementation process for a company learning strategy based on
various steps in which first is to conduct situation analysis to know requirement of strategy or
plan. Then next stage is to define strategic vision and choice after that measurement of process
will be conducted like what will be effectiveness of specific process after implementation
(Humaerah and Sari, 2020). Then at the last stage after understanding effectiveness
implementation of strategy will be conducted. While implementing the process the main two
intended factor which impact are budget as well as time. On the other hand main two unintended
aspects are change in climate or occurrence of natural disaster as well as conflict while
conducting process. So it is essential for company management to understand these factors
before implementing new process for the learning strategy.
8. Identify five types of documents relevant to a learning organisation. For each document
describe the source and where the document would typically be found within a company.
Document Source Location
Project plan Succession Story - in respect
of this document of problem
plan will be based on source
of any person succession
story.
Cloud software
Project task sheet Problem observation – Hard disk of a company

according to this problem
observation source is
effective for determining
project task sheet.
Interview transcripts Interview – In respect of the
interview transcription
document source will be
interview which is
conducted at the workplace
outside based on the
requirement.
Hard disk of the
company
Guidelines documents Improvement rationale – for
the development of the
guideline document main
source will be improvement
rationale as that will help in
developing guideline
according to requirement
(Kalyal and et. al., 2020).
Cloud software
Checklist Dairy Study – study on the
regular basis will help a
company in the development
of checklist related to the
specific topic.
Cloud software and hard
disk of firm.
9. Three evaluation strategies that can be used for reviewing organisational learning strategy.
For a company management it is essential that they must conduct analysis and review of
organization learning strategy because that will help them in developing further strategies as well
as plans accordingly. There are numbers of methods or strategies which can be used to review
organizational learning strategy, from which main three are mentioned below:-

 Conduct evaluation regularly – According to this company need to conduct continuous
evaluation of their employees as that will help them in determining effectiveness of
employees and learning strategies which they implemented.
 Ask question in middle of process – A company management may ask question in the
middle of the any process with employees as that will help in knowing how effective
their learning strategy is for staffs (Karli, 2020).
 Interact with staffs – Management may also conduct interaction with staffs as that will
help in determining is employees fell that learning strategy is proper or not according to
them.
10. Identify and describe two organisational learning theories.
Organization learning theory is considered as framework which is adopted by a company
in order to conduct practices related to the learning and development. There are several theories
of learning which a company management may adopt from which some main are mentioned
below:-
 Behaviour learning theory - Behaviorism is a learning hypothesis that just spotlights on
equitably recognizable practices and limits any free exercises of the brain. Conduct
scholars characterize learning as just the securing of new conduct dependent on
ecological conditions.
 Social Constructivism theory – According to this, knowledge will be developed within
social contexts by conducting interaction with the knowledge community. In this
integration of employees will be done into the knowledge community. In addition to this,
respective learning model facilitate as well as conducted under the professional at the
workplace where group or employees get encouraged effectively.
11. Two quality management compliance requirements relating to organisational learning.
For a company it is essential to conduct organization learning because through that they
able to increase effectiveness of their employees which help in attainment of desire goal in
successful manner (Mukhamad and et. al., 2020). There are several quality management
compliances which a company can adopt for the learning and development at the workplace.
From which major two are mentioned below:-

 Always keep procedure simple – By adopting respective quality management compliance
a company able to make employees understand effectiveness of learning procedure as
well as they will also able to increase their knowledge and understanding effectively.
This is so because when the process is simple and effective them learning become
interesting.
 Adopt Key performance indicator – According to which a company able to evaluate
performance of their employees before and after the learning process (Namada, 2020).
Through this an organization also able to know effectiveness of their learning strategy for
the employees as well as according to outcome management may develop learning plan
or strategy.
12. Identify and describe two international compliance requirements relating to e-learning.
There are various international compliance requirements by a company which are related
to the e learning. The main two international compliance requirements in respect of e learning
are given below:-
 Gather an e learning team of local experts – According to this it is essential for a
company to consider gather an e learning team of the local experts who can help them in
guidance as well as they can get available any time when there is requirement of experts.
 Keep Tech limitation in mind – In respect of this international compliance requirement
related to the e learning company management must kept their technology as well as all
equipments up to dated because that will help in conducting e learning practices in
effective manner.
13. Review the following documents and in relation to that review and list the compliance
requirements and obligations under each framework. Also list and describe the principles of
assessment and the rules of evidence as part of your review.
By analyzing the given documents it can be determine that there are several requirement
and obligations of compliances which is essential for a company to adopt because through it they
can conduct their business effectively (Nkuda, 2020). There are several obligations and
requirement a company need to considered several factors such as their must be proper inputs to
the training plan, learner get opportunity for skill development, on the job performance
assessment must be conducted and many more. In addition to this there are several principle and

rules need to determined by a company such as discuss progress with employees, determine
future support need, plan for training and assessment, conduct role and responsibilities and so on.
14. Review the documents in the documents and List and explain at least three criteria that you
would use to source learning resources based on these standards.
There are several sources which a company may adopt in respect of the learning
resources based on standard. It is necessary for the management to understand these standards as
well as develop strategies accordingly related to the learning because that will help in attainment
of desire goal as well as objectives in successful manner. From which main three criteria are
given below:-
 For a facilitator of the learning program it is essential to facilitate learning with the
technology in order to support student achievement of the ISTE standards for the students
or employees (Nwachukwu, Zufan and Chladkova, 2020).
 For designer it is essential to conduct design of learning activities as well as environment
in effective manner which help in recognizing learner variability effectively.
 For a leader it is essential to determine opportunities for leadership as that will support
learner’s empowerment for improving learning as well as teaching.
15. Identify and describe an example of each of the below that would be relevant to a person
working in a learning and development role. Describe how each is relevant.
While a person is conducting its work at the role of learning and development they need
to considered several factors because through that they can conduct their work in effectively.
Below main three aspects are given which they need to considered:-
 Legislation – According to this it is essential for person who is working at learning and
development role to considered all legislations developed by government such as
discrimination act, equal opportunities to all and many more.
 Code of practice – In respect of this it is necessary for a person working at learning and
development role to follow code of practices for example employees need to know about
their health and safety practices.

 National standards – According to national standard a person working in learning and
development role need to considered national standard which are related to the primary
and secondary education of individuals.
16. Identify and describe two technology and systems requirements that should ideally be in
place to facilitate the implementation of an organisational learning strategy.
There are several technology and system which a company needs to determine while
facilitating the implementation of a company’s learning strategy. In respect of this, below two
main technology and strategy are given which help in implementation of organizational learning
strategy:-
 Adopt innovative idea of learning – According to this an organization can implement one
to three minute daily learning bite so that employees feel interactive as well as get
engaged effectively in learning procedure.
 Customize learning according to company’s culture – In respect of this a company need
to design their learning and development program according to their culture because that
will be more relevant for the company and its growth (Riesener and et. al., 2020).
Moreover it also motivates employees to learn new things effectively.
TASK 2
1. Write a learning strategies report
Models and approaches
Models and approaches which are used by Grow Management Consultants are on the job
training, online learning and interactive training as these will support strategic requirement of
company learning.
Company growth
Organization learning leads to growth of company as that will help employees in
conducting their work in effective manner according to proper guidelines.
Learning policies

At Grow Management Consultants the current recruitment, selection and induction policy
and procedure is related to mass interview or workshop which required huge time as well as
resource (Saputri Fajri, and Qonaatun, 2020). In respect of performance appraisal policy and
procedure respective company do it at the annual basis. This will create huge gap because due to
this employees not feel motivated and encouraged.
Best practice
Grow Management Consultants is conducting organization learning through on the job
medium but along with this they can also conduct online, social media and interactive session
learning as that increase efficiency of employees.
Strategy suggestions
It will be effective for Grow Management Consultants to adopt new learning methods
like digital and social learning because that will help them in encouraging employees as well as
increase their efficiency.
Technological and systems requirements
In respect of this respective company may adopt new technology and system for the
recruitment and selection such as social media, digital media and so on as that will help them in
hiring appropriate employees which high learning skills.
Communication and consultation process
For conducting communication and consultation Grow Management Consultants may
adopt one to one interaction as that will help them in understanding every person learning
requirement according to which strategies are made. Moreover for organization learning they can
adopt new technology for online classes.
2. Send an email to Senior Management
To – [e-mail]
Subject – Request to attain meeting
Respected Sir/ Ma’am,

I abc your newly appointed General Manager, currently I had conducted analysis of
workplace in which I determine that we need to conduct improvement in our learning procedure
so that we can enhance our effectiveness. According to analysis I determine that we have
opportunity to adopt several different new technology or methods for the organizational learning
which help us to increase our effectiveness. Regarding to this, I want to conduct meeting with
you so that we can plan or design new learning strategy which can be implement soon for
increasing our effectiveness.
I hope you will provide me your precious time soon so that we can develop strategies for
boosting our organization performance i.e. Grow Management Consultants in successful manner.
Thank and Regard,
Abc
General Manager
Grow Management Consultants
3. Meet with Senior Management and Take notes on the feedback that you receive
After conducting meeting with the senior management of Grow Management Consultants
General manager who is newly appointed get several feedback as that will help them in
conducting improvement plan in effective manner related to the organizational learning of
respective firm. According to the feedback of the senior manager the analysis or research of
General Manager is good as well as they also like strategies which are display by general
manager for the improving learning at the workplace. In respect of feedback of senior manager
of Grow Management Consultants, they need to adopt new technology like digital, social media
and interactive methods for the interaction as well as for improving organizational learning.
Through this employee get attracted as well as engaged to conduct learning in effective manner
which increase their performance. Moreover, senior manager also like these strategies because
they are cost effective for the company.
4. Design and develop an organisational learning strategy
Introduction

According to feedback provided by senior manager, there is development of some
strategies i.e. Grow Management Consultants need to adopt digital and advance organizational
learning methods as that will help them in enhancing their effectiveness.
Purpose
The reason for the development of new strategies for the organizational learning is that
through it employees able to encourage conducting learning at the workplace as well as it will
also help them in increasing their skill and ability which enhance their effectiveness.
Commitment
Grow Management Consultants company wants to adopt new organizational learning
strategy i.e. digital, social media and advance learning as that will help them in increasing their
productivity.
Organisational requirements
For implementing respective strategy instructor and learner required several things such
as advance internet connectivity, smart room for learning, digital board and many more.
Units of competency
There are several units of competency which are set out in the feedback which is
provided by senior manager at meeting from which main five are based on increase in employees
productivity, improve in organization’s learning process, adaptation of new technology. Next is
related to employee’s engagement and last is boosting of business at potential marketplace.
Evaluation communication procedures
In order to conduct communication about the strategy and procedure of the organization
learning Grow Management Consultants may adopt different ways such as they can conduct
meeting with all employees as well as they can also e mail about the new strategies to all
employee.

5. Write learning and development policy and procedures.
While developing the document about the new organizational learning method Grow
Management Consultants need to considered different learning and development policy as well
as procedure, plan related to that are given below:-
Introduction
The respective document related to policy and procedure of learning and development is
created because that will provide guideline to the Grow Management Consultants to adopt
organizational learning strategies effectively.
Purpose
Through respective plan or document management of Grow Management Consultants
able to get proper guideline of the policy as well as procedure related to the learning and
development at workplace.
Duties and responsibilities
Staffs are required to: In respect of the adaptation of new organizational learning process
respective company staffs need to follow as well as respect decision of management. Moreover
they also need to adopt strategy properly for delivering quality performance.
Line Managers are required to: It is duties and responsibilities of line manager to guide as well as
instruct to employees so that they can understand as well as implement new organizational
learning in effective manner.
Procedures
In respect of implementation of the new strategies related to the organizational learning
first respective company need to identifying Learning and Development needs and opportunities
after that they need to conduct study of it so that they can develop strategies according.
Moreover after that management need to arrange funds according to requirement.

6. Develop compliant assessment and recognition policies and procedures
For the assessment as well as recognition of policies and procedure Grow Management
Consultants need to adopt differ methods such as they can conduct comparison with old as well
as new ratio of employees performance (Suryanda and et. al., 2020). This is so because through
that able to determine effectiveness of the new strategies of organizational learning and related
policies as well as procedure at the workplace. In addition to this it will also help Grow
Management Consultants in becoming the best learning consultant around the world.
7. Develop procurement and supply policy and procedures
Introduction
For adopting new strategy related to the supply and implementation of new technology
for the organizational learning a company may adopt differ process such as they may hire expert,
develop proper plan, and provide appropriate budget and many more.
Principles
In respect of the policy and procedure of the organizational learning it is essential to
understand requirement of employees, conduct continuous improve analysis, hire expert, adopt
new technology and many more.
Procedures
The process of the implementation of the new organizational learning strategy Grow
Management Consultants management must hire expert who will effectively understand
requirement of employees according to which they will develop strategies and plans (Thakor,
2020).
8. Send an email to Senior Management
To – [e-mail]
Subject – Request to attain meeting for reviewing report
Respected Sir/ Ma’am,

I abc your newly appointed General Manager, currently I had conducted analysis of
workplace in which I determine that we need to conduct improvement in our learning procedure
so that we can enhance our effectiveness. According to our previous meeting we decide to
implement new and advance technology for the organization learning. In respect of this I conduct
evaluation at the workplace and develop several reports related to that i.e. organizational learning
strategies, learning and development policies as well as procedure, assessment and recognition
policy and process, external training procurement policy and so on. So I want you to provide me
a specific date soon so that we can interact and discuss report properly which help us in
developing proper decision.
I hope you will provide me your precious time soon so that we can develop strategies for
boosting our organization performance i.e. Grow Management Consultants in successful manner.
Thank and Regard,
Abc
General Manager
Grow Management Consultants
TASK 3
1. Revise the Recruitment, Selection and Induction Policy and Procedures.
For every company recruitment, selection and induction plays a major role because
through it they able to ensure that they hire effective person as well as that person know their job
effectively. this will also help in ensuring that they will conduct work in effective as well as
appropriate manner which lead to attainment of desire goal. In respect of Grow Management
Consultants they are using traditional methods like mass interview as well as workshop hiring
method for recruiting and selecting employees (ul Musawir, Abd-Karim and Mohd-Danuri,
2020). But while conducting meeting with senior manager it is determine that firm need to
modify their recruitment, selection and induction policy and procedure by adopting new
technology and digitalization. For which they may adopt recruitment and selection method like
online test or interview as well as they also adopt technology for induction process as that help in
attracting and engraining staffs.

2. Revise the Performance Appraisal Policy and Procedures
Performance appraisal policy and procedure plays major role in the life of employee
because through that they feel motivated as well as it will also encourage them to conduct work
more effectively for the attainment of desire goal and objective. In respect of Grow Management
Consultants they adopt old method of appraisal i.e. annual based which impact on the motivation
level of staffs. So while conducting meeting with senior management several innovative methods
are determine which help in performance appraisal of employees effectively such as firm may
adopt monthly appraisal method as well as they can also conduct appraisal according to the
performance at the middle of process. Through this other employees feel motivated which help
in increasing their performance as well as effectiveness at the workplace (Verma, Sharma and
Chen, 2020). Moreover, by these performance appraisal policies and procedures Grow
Management Consultants able to grow their business at the potential marketplace as employees’
performance get enhanced.
3. Send an email to all management and staff
To – [e-mail]
Subject – Feedback related to the change in procedure and policy
Respected employee,
I abc your newly appointed General Manager, currently I had conducted analysis of
workplace in which I determine that we need to adopt change in our procedure and policy of
appraisal as well as recruitment, selection and induction method. As this will help in enhancing
our effectiveness successfully at marketplace. According to this management is planning to
change our process by adopting new technology for the recruitment, selection and induction in
respect of this we can use digital methods like online test or interview, digital induction and so
on. In addition to this we are also planning to improve our appraisal method according to which
we will conduct respective process in every month as well as we will also conduct appraisal
according to performance in between of the process.
So it is requested to you all employees to provide your precious suggestion as well as
feedback so that we can conduct improvement accordingly and implement it soon for the
development of workplace.

Thank and Regard,
Abc
General Manager
Grow Management Consultants
4. Finalize the company Policies and Procedure
By determining the requirement of Grow Management Consultant, appropriate policy and
procedure for the recruitment and selection is to take online test then interview and only take
personal interview with seniors who are best for the company. Moreover, in respect of induction
respective consultant company must adopt digital technology and smart room as that will help in
attracting and engaging employees successfully (Vibert and et. al., 2020). In addition to this, in
respect of the performance appraisal policy as well as procedure Grow management consultant
may conduct appraisal practices in every month and they also conduct according to the specific
project. It is so because through it they able to encourage employees as well as it will also help in
attaining desire goal successfully.
5. Design and develop a training session on Emotional Intelligence.
Session plan
Session name Organization learning
Duration of the session 2 hours a day for 1 month
Resources and equipment
required for delivery
Experts or professional person, classroom with digital
equipments and so on.
Session content and
activities (including time
allocated for each)
The respective session will based on providing
awareness to employees related to new policies and
procedure of company so that they will perform their
task accordingly.
Supporting learning and
assessment resources
For supporting learning professional and management
will take test in between the whole session. This is so
because it will help in conducting assessment of the
employees as well as it also help in determining is the

selected session is effective for employees or not.
Learning resource reference: Mlika, M. and et. al., 2020, January. About the association of a
lecture-based learning and team-based learning in a pathology course. In Annales de Pathologie.
Elsevier Masson.
6. Deliver training on emotional intelligence
It is essential for staffs of a company to understand effectiveness of the emotional
intelligence so that they can conduct work accordingly in effective manner. In respect of Grow
Management Consultancy it is essential for them to conduct session in which they provide
awareness related to attending assessment session so that they able to determine their
effectiveness related to emotional intelligence in effective manner. In addition to this, it will also
help employees in conducting improvement strategies or practices accordingly as well as
management of respective company also able to develop proper learning and development
strategies accordingly. So it is essential for the management as well as employees of Grow
Management Consultancy to adopt emotional intelligence session as according to that they can
increase their effectiveness according to outcome.
7. Validate assessment methods and tools
For a staffs it is essential to conduct emotional intelligence assessment because through it
they able to gain several benefits while developing the training such as they able to know their
strengths and weakness related to the emotional intelligence. Grow Management Consultancy
adopt tool of emotional intelligence assessment in which they conduct online personality test. It
is effective for the company because through it they able to determine where they are lacking as
well as which treat is strong for them (Xia, 2020). According to the research the personality
development test is effective for the respective company because through it employees able to
know as well as understand their skill, treats and emotional intelligence in effective manner.
Through this they can conduct improvement effectively. Moreover, for the improvement
respective company may hire professional who will provide guideline for the assessment.
8. Send an email to Senior Management
To – [e-mail]

Subject – Document of my personality test
Respected sir/ Ma’am,
Documents related to my personality test evaluation is mentioned below:
1. Complete a personality test.

2. Review the results of your personality test.
a. Document your ratings for each of the five factors as identified in the
personality test results. Include your score for each of the factors and how
you rated on each factor, as well as your strongest personality trait as shown
by your highest score.

The main five treat related to the respective test are Openness to experiences in which
I get rating at low because I score 12 point in it. Next factor is conscientiousness
or work ethics in this I am rated middle and my score is 62. Moreover third is
extraversion according to it I am rated at middle and my score in this is 53. Then
next is agreeableness in which I am rated as very low as my score is 6 only as well
as last factor is Natural reactions in which I am rated as middle and score is 44. In
this my strongest personality treat is work ethics.
b. Reflecting on the results, identify what stood out for you in terms of what it
tells you about yourself as a person?
By conducting analysis I able to determine that I need to work on my personality
treat for developing successful future.
c. Thinking about the questions asked as part of the personality test and your
learnings as part of this unit, identify five of your emotional strengths?
My five emotional strengths are I am disciplined, strong sense of duty, efficient,
friendly and outgoing person.
d. Thinking about the questions asked as part of the personality test and your
learning as part of this unit, identify five of your emotional weaknesses?
My weak points are I am compassionate, good natured, prefer co operation over
conflict, experimental, imaginative and open minded.
e. Explain how you believe the emotional strengths you have identified above
help your workplace performance and relationships.
I believe that my strengths will help me in performing my work in effective
manner as according to my strength I am work driven as well as focus to
accomplish work properly.
f. Discuss how you believe your emotional weaknesses hinder your workplace
performance and relationships.

According to me yes my weaknesses hinder my workplace performance as I am
not able to conduct my work properly as well as it also hinder in attaining desire
goal successfully.
g. Complete the following table about personal stressors at work.
Personal stressor What is your stress response Actions to address
good natured emotional In order to address this I will
try being more calculative
because always being nice is
bad.
Imaginative behavioural I need to encourage myself to
convert imagination into the
reality.
Experimental physical I need to control myself not be
always experimental because in
some case quick decision is
necessary.
open minded behavioural I need to limit my mind as due
to this I may faced issues.
h. Review the following list of needs and choose at least three that most trigger
your emotions when you don’t get these needs met. Consider this question in
the context of the workplace.
 Acceptance
 Be understood
 Be in control
 Attention
 Peacefulness

 Order
 Safety
 Respect
 Be needed
 Be right
 Comfort
 Balance
 Variety
 Predictability
 New challenges
 Be loved/liked
 Be valued
 Be treated fairly
 Freedom
 Consistency
 Included
 Autonomy
 Fun
Now complete the table below.
Need and why this need is
important to you
What is your emotional
response when this need is not
met?
Emotional control
mechanism
Respect – It is important
for me because through it I
feel motivated.
If it will not meet I will not
able to perform effectively.
In respect of this I can avoid
the situation as well as
prepare myself for respective
time of situation sometime.
Be valued – In respect of If I not get value anywhere In respect of this I can avoid

this it is important for me
because through it I feel
importance which increase
my performance.
then my performance gets
impacted.
the situation as well as
prepare myself for respective
time of situation sometime.
Freedom- It is essential
because through it I can
experiment and increases
my performance.
If this is not fulfilled then it
will directly affect my
motivation level and
effectiveness.
In respect of this I can avoid
the situation as well as
prepare myself for respective
time of situation sometime.
Thank and Regard,
Abc
General Manager
TASK 4
1. Review the organisational learning strategy implementation.
The main two learning procedure and policy for the Grow Management Consultancy are
respective company management must design new learning session or practices according to the
requirement of staffs as well as they also need to need to conduct evaluation of each learning
session. This is so because through it they able to determine effectiveness of the learning policy
and procedure and then accordingly management will conduct modification according to
requirement.
2. Update the company’s policies and procedures
According to the change which Grow Management Consultancy need to adopt while
conduct and implementing learning policy and procedure at the workplace. In respect of this
respective company must adopt innovative ideas for the learning session as well as they must
develop learning policy and procedure according to requirement. This is so because that will help
in effective development of learning policy as well as procedure which enhance effectiveness of
workplace.

3. Update the company’s Organisational Learning Strategy
Previously Grow Management Consultancy not conduct evaluation at the workplace
before developing learning policy and procedure due to which many employees are attaining
those session which are not appropriate or effective for them. So it is essential for the respective
consultancy to conduct changes as that will help them in developing effective strategies which
leads to growth of business successfully.
4. Send an email to all staff
To – [e-mail]
Subject – Feedback related to the change in learning procedure and policy
Respected employee,
I abc your newly appointed General Manager, currently I had conducted analysis of
workplace in which I determine that we need to adopt change in our learning procedure and
policy. According to which we decided that before designing new learning policy and procedure
company will conduct assessment as that will help in understanding everyone requirement
according to which we will develop plans or strategies. So I required you all to provide your
precious comments on the respective decision.
Thank and Regard,
Abc
General Manager
Grow Management Consultancy
5. Initiate and implement learning program partnerships
For implementing above mentioned policy and procedure Grow Management
Consultancy required two trainers i.e. professional of specific department as well as team leader
or manager. This is so because these people will interact employees and guide them for the
improvement effectively.
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