This document discusses the importance of leadership in the Master of Professional Practice program, focusing on teamwork, communication, and driving strategic results. Testimonials and skills related to each credential are provided.
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LEADERSHIP1 STUDENT NAME: STUDENT ID: TOPIC: MASTER OF PROFESSIONAL PRACTICE: LEADERSHIP DATE: 17-3-2019
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LEADERSHIP2 Contents Introduction.................................................................................................................................................3 Teamwork...................................................................................................................................................3 Leading and developing people...................................................................................................................4 Driving strategic results...............................................................................................................................5 Communication...........................................................................................................................................7 Conclusion...................................................................................................................................................8 References...................................................................................................................................................9
LEADERSHIP3 Introduction The Masters of Professional Practice includes credentials like communication, teamwork, driving strategic results and leading and developing people. The testimonial for each credential is prepared with particular credentials. Communication is an interpersonal skill that is important to inform and effect organizational change. It even helps to motivate staff and to work and engage in groups and individuals in the organization and outside the organization. In each testimony, the evidence of the credential is discussed. Teamwork is the ability to interact and work with team with professional backgrounds and different disciplines. The major focus is to work on the proactive synergy in an organization and work on internal and external networks for building relationship and promoting the knowledge and outcome for goal attainment. Teamwork includes cooperation among group members and focus on achieving the results with knowledge sharing and promoting change in an organization. Leading and developing people tends to focus on improving performance and work on capability and talent management. There are several measures that are taken in order to lead the team in an efficient manner. Strategic results help to promote excellence and achieve strategic outcomes while working on the indicators. Teamwork During the experience at Justice Health and Forensic Mental Health Network, I have focused on teamwork for the role of Administration of Medications at the cell door. My professional experience is in nursing and clinical health. Teamwork is what I have understood with the core concepts that have strengthened my knowledge about safe work practices (NSW Government, 2018). Teamwork encourages safe work practices that are implemented in the task and action plans as prepared and reviewed in taking initiatives with an action plan and clinical practice improvement team. Teamwork is a process that a leader assures and makes efforts to achieve the strategic outcome of an organization (Hu & Liden 2015). I believe that teamwork is a continuous process that leads to coordinate people and execute the plans and projects while maintaining a positive relationship with people and stakeholders. A team has a common goal to achieve while it develops effective relationships with the team members in achieving the goal of an organization (Liff & Wikström 2015). As per my experience and knowledge, teamwork relies on the team members who take
LEADERSHIP4 initiatives and work for coordinated results in order to share knowledge and skills for an organization. The team is an integral part that incorporates and delivers results with successful performance of an organization. The major part relies on creating an environment that satisfies and contributes a major emphasizes on participation and effective team environment (Kozlowski 2015). There is a positive environment that reflects and cooperate the goals that are achieved in reference to the social interdependence achieving the competitive goals of an organization (Salas 2015). As the role of administration of medications, I had to work on the preparation of medications and administration in the unit (NSW Government, 2018). In the preparation of a medication unit, I had to work on preparation of medications that works on delayed administration, record the medication administration, medication to be given after administration, as per the policy that is 1.020, medication has to be prepared, administer to the patients, ensure that all the equipment for the task are taken to the units with secure medication and container and check personal duress alarm before leaving the center. These were the roles that I had performed as it wasreviewed with the presence of NSW staff to ensure secure medication. Therole of administration in the unit was to remove the patient’s medication as per the policy, takes medication to the main cell, identify the patient as per the identity card, check that the patient mediation chart is efficient, confirm patients name, ensure patients for supervision to take medications and provide additional medications as requested. The context in which the role was performed was nursing and preparing medications. The effective date in which the role was performed was June 2018. Leading and developing people My role was to perform collaborative work practices and ensure established goals in planning processes.Myrelevantprofessionalexperienceisincollaborativeworkpractices.The importance of leading and developing people is explained with effective work practices and this ensures the core results of the organization (NSW Government, 2019). The meeting was conducted in order to work on the historical information that is provided between Dual Diagnosis CNC (DDCNC)and JJ psychologists. The new simplified spreadsheet helps to create and manage the staff while updating important information that works on providing health care practices. My role is to ensure consistency of health services that will be communicated between both the
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LEADERSHIP5 parties, promote a consistent approach, psychotherapy, establishing co-facilities, and establishing communication with team members. Discharge planning was another role that emphasized collaborative work practices. The meeting discussed includes the provisions of alcohol services anddrugservices.IndividualassessmentswereconductedwiththeChartprogramthat emphasized the development of an organization and people. Leading people and encouraging people to attain standard goals is an important criterion that is well-established and works for achieving strategic outcomes (Abou-Moghli 2015). Leading people is important as it helps in communicating a meaningful vision that inspires people and works on providing actions that should be taken in order to foster and enhance development in order to enhance talent of team members. However, it is important for a leader to communicate and to work on a concise and clear perspective of engaging people to achieve a vision that inspires and works on standard purposeful actions (Atkinson & Mackenzie 2015). Effective engagementwouldimprovetheperformanceandcapabilityofemployees.Whenleaders encourage and lead the team, the development, and growth of the people are observed and it ensures the work engagement with committed and motivated employees. for achieving(Azzam 2014). Strategic outcomes are observed with leading and developing people and add workforce capability in all the levels in the team. To seek and promote the talent of people, it is important to engage and communicate with the workforce (Ganta & Manukonda 2014). The context of the meeting was to plan on the collaborative work practices to ensure and establish an effective framework while working on skills of leading and developing people. The meeting was held on 9th January 2019 (NSW Government, 2019).The meeting that was conducted was focused on criteria of leading and developing people while referring collaborative work practices. Themeeting includes establishing collaborative work practices, provision of alcohol and drug services and discharge planning. Driving strategic results In the course of experience as a resource manager, I handled several issues of resource management at Berrima correctional center. My relevant current experience is in resource management that helps in working out the major emphasis and tends to focus on overcoming several issues with strategic outcomes to be achieved in the company. I have learned the concept
LEADERSHIP6 of driving strategic results. I have established strategies and systems that help to work on long term strategic success for achieving competitive advantage. Driving strategic results is to promote the level of excellence and to focus on attaining strategic outcomes (Andersen & Nielsen 2009). As a leader, I need to be able to focus and analyze the progress of reviewing data and working on informed decisions while analyzing the results. The initiatives are taken with regards to improvement and progress in an organization (Arasa & K’obonyo 2012). The concerned data that ensures the strategic results are analyzed and informed decisions are made with regards to the improvement of opportunities. It is thereby important to make plans and strategies that tend to manage the resources in an organization (FME Report, 2018). For the actions taken by the leaders, responsibilities are taken that leads to a coordinated approach of systematic formulation and evaluate the plans to underpin the strategic direction in the market (French, Kelly & Harrison 2004). The FME workplace report works on current cost drivers that are behind the issue. There were issues in managing the resource such as disposable kitchenware and reusable kitchen wares with the cost analyzed. The current disposable cost was $456.30. The price of cutleries was going up and it was necessary to be managed effectively by the resource manager. There are strategic actions that are taken in order to reduce cost. The solutions include a reduction in budget, reduction in the amount of waste and reduction in pollution that reduces the use of disposal and plasticuse.Forstrategicresults,theemphasizeisclearthatfinancialimplicationsand improvements are expected that would benefit the cost of cutlery and engage in projected cost that saves a sum of the amount with estimated cost saving per year of $448.58 as per the financial implications. The current expense for disposable is $456.30, the projected expense for dish wash liquid is $7.72, savings is $448.58 and estimated cost saving per year is $456.30- $7.72=$448.58. My role is to ensure the strategic results that ensure the support of quantitated estimates of the cutleries in an organization. There are negative consequences if I would not have managed the issues. The risks of doing nothing involves increase cost of disposable cutleries and an increase in the budget. There can be a yearly loss of $448.58 if the current cost drivers are not taken seriously (FME Report, 2018). The two strategic activities would resolve the issues while dealing with resource management and focusing on reduced use of reusable kitchen wares. Agreed outcomes are established and the
LEADERSHIP7 capabilities are focused to optimize the outcomes and to work on the successful implementation of driving factors. My role was to ensure effective results with strategic improvement and benefiting the group while using strategies to mold the performance. Communication My current role was to provide international best practice in health care in the criminal justice system and relevant experience is injustice and forensic mental health network. The values as per the current role are respect, clear communication, professionalism, care, and honesty. These values are extracted in order to work on the communication skill as expected in the justice and forensic mental health network vision (NSW Government, 2018). The role is to communicate with the partners in the criminal justice system at justice health and forensic mental health network. Communication is particularly an important skill that helps to promote commitment in the team and work on sharing ideas that are relevant across the organization. To communicate with external stakeholders, it is important to work on the standard communication process that provides a product or service. Communication is listed with employability skills while it is important that job advertisements need to make awareness for organizational change (Blazenaite 2012). With the modern concepts in modern organizations, people need to communicate directly or indirectly to the internal and external workforce in order to work on improvements and promote a culture of change. All the time, it is not possible to communicate with the workforce thereby there are measures that are taken in order to focus on effective communication. Communication is vital and it engages and builds a relationship with customers and clients to produce effective results and success of the organization (Conrad 2014).Misunderstanding overcome with the concepts rightly used for communication purpose that increase organizational efficiency and productivity. Leaders are profound and communicate with a clear message to the followers (Rajhans 2012). Positive relationships tend to benefit and foster effective results in an organization. Thereby it is a critical component that responds well with enhanced innovation and continuous improvement with critical thinking approach. Emotional judgment and collaboration work well with a problem-solving approach. Communication is an important skill for a leader to work on promoting the culture that enables and encourages effective communication process. It
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LEADERSHIP8 is important for team members to work on the organizational goal while communicating effectiveactivitiesthatensurecommunication.Teammembersshouldworkonopen communication approach to discuss the activities and roles in order to get solutions for complex topics and work on strategic issues (Neves & Eisenberger 2012). My role is to provide best practice in contact with the criminal justice system. The standard role is to partner with consumers and work on delegating the meetings that are attended by NUM1 and NUM2. There is a follow-up that is expected from representatives and helps in creating a new model of care (NSW Government, 2018). The Staff meeting is analyzed with several standards and discussions. Governance for safety, partnering with consumers, preventing and controlling infections, medication safety, patient identification, clinical handover, preventing and managing the issues, blood and blood products and preventing falls.The meeting has agenda itemssuch as current budget variance and save strategies to communicate effective goals. The action items that are taken are dispensing of medication, continuing to remind the safety to cell delivery, working on routine audits, communicating the current changes with certain policies, patient safety, staff climate survey and essential care for working on an action plan. The meeting was held on 24th May 2018 with the context of Staff Meeting Minutes at MRRC that was conducted by Justice Health and Forensic Mental Health Network. Conclusion For each credential in master’s level, the testimonials are prepared in order to provide evidence based information. At the masters aligned level of teamwork, leading and developing people, driving strategic results and communication the testimonials provide results that work on promoting and achieving the strategic outcomes. Successful coordination, large-scale projects and maintaining positive relationship is the major goal in order to recognize and facilitate effective discussions that overcome breakdown of barriers. To gain high level of commitment and support it is important for an organization to work on team building relationship and leading people to achieve the goals. The NSW government has emphasized the report while providing evidence to the results. Reflective testimony is prepared for each credential and the results are thereby discussed with examples and evidence to focus on relevant sections for growth and development.
LEADERSHIP9 References Abou-Moghli, A, 2015, The role of organizational support in improving employees performance. International Business Research,vol. 8, no. 2, pp. 198-203. Atkinson, P, & Mackenzie, R, 2015, Without leadership there is no change.Management Services, vol. 59, no. 2, pp. 42-47. Azzam, A M, 2014, Motivation to learn: A Conversation with Daniel Pink.Motivation Matters, vol. 72, no. 1, pp. 12-17. Andersen, T J, & Nielsen, B B, 2009, ‘Adaptive strategy making: The effects of emergent and intended strategy modes’,European Management Review,vol. 6, no. 2, pp. 94–107. Arasa,R&K’obonyo,P,2012,‘Therelationshipbetweenstrategicplanningandfirm performance’,International Journal of Humanities and Social Science, vol. 2, no. 22, pp. 201– 213. French,S.J.,Kelly,S.J.&Harrison,J.L.,2004,‘Theroleofstrategicplanninginthe performance of small, professional service firms – A research note’,Journal of Management Developmentvol. 23, no. 9, pp. 765–776. Blazenaite, A, 2012, Effective Organizational Communication: in Search of a System.Social Sciences,vol. 74, no. 4, pp. 84-101. Conrad, D, 2014, Workplace communication problems: Inquiries by employees and applicable solutions.Journal of Business Studies Quarterly,vol. 5, no. 4, pp. 105-116. Ganta, V C, and Manukonda, J K 2014, Leadership During Change And Uncertainty In Organizations.International Journal of Organizational Behaviour & Management Perspectives, vol. 3, no. 3, pp. 1183 Hu, J & Liden, R C, 2015, Making a difference in the teamwork: Linking team prosocial motivation to team processes and effectiveness.Academy of Management Journal, vol. 58, no. 4, pp. 1102-1127.
LEADERSHIP10 Kozlowski, S, 2015, Teams, teamwork, and team effectiveness: Implications for human systems integration.The handbook of human systems integration,pp. 535-552. Liff, R, & Wikström, E, 2015 The problem-avoiding multi professional team—On the need to overcome protective routines.Scandinavian Journal of Management,vol. 31, no. 2, pp. 266-278. Neves, P, & Eisenberger R, 2012, Management Communication and Employee Performance: The Contribution of Perceived Organizational Support,Human Performance,vol. 25, no. 5, pp. 452- 464. NSWGovernment, 2018, Safe Work Practice, Justice Health and Forensic Mental Health Network. NSW Government, 2019, Mental Health and D&A MDT Planning Meeting, Justice Health and Forensic Mental Health Network. FME Report, 2018, Reuse vs. Disposable, Reiby Health Center. NSW Government, 2018, National Safety and Quality Health Service Standards, Justice Health & Forensic Mental Health Network. NSW Government, 2018, Justice Health & Forensic Mental Health Network. Rajhans, K, 2012, Effective organizational communication: A key to employee motivation and performance.Interscience Management Review, vol. 2, no. 2, pp. 81-86. Salas, E, 2015, Understanding and improving teamwork in organizations: A scientifically based practical guide,Human Resource Management,vol. 54, no. 4, pp. 599-622.