Leadership and Change Management

Leadership and Change
Management
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TABLE OF CONTENT
Task 1...............................................................................................................................................3
Task 2...............................................................................................................................................4
Case study analysis......................................................................................................................4
Grundy’s theory of change..........................................................................................................4
Types of changes experienced.....................................................................................................5
Task 3...............................................................................................................................................6
Change in organisation social and culture aspects......................................................................6
Schein model of organisational culture.......................................................................................7
TASK- 4...........................................................................................................................................9
Recommendation related to lead and manage the organizational change pertaining to
leadership issue, employees engagement and organization development...................................9
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Task 1
Leadership is art of motivating group of individuals to perform specific task in particular
manner so that company can attained its end objective in better manner. In external environment,
there are various changes that impact on company operation such as development in technology,
taste and preferences of people and government policies. Thereby, company in order to grow and
sustain their business operation for longer time frame need to adapt to external changes to
delivered better quality services to customers. The aim of the report is to understand the way
leader helps in bringing necessary change in the company so that it can retained its position in
external environment. This report has highlighted crucial information pertaining to NHS that is
changing its organization structure in order to give customer a new experience. Moreover, it
contained detailed related to things that has trigger change, the way culture contribute in bringing
change in the company. At last included recommendation regarding the way leader can manage
change and handle issue or contribute in more employee engagement for benefit of organization.
Organization culture refers to shared values, belief and expectation among several
number of individuals that are working in the company for different purpose and objective. The
friendly and supportive work culture helps in motivating employees to think more innovative and
creative ideas to complete particular task so that company can enjoy higher return. Manager as
well as leaders has effectively work towards development of such culture that can easily
coordinate diverse range of people to work in team for common desired. So, it can be interpreted
that the organization culture is important in bringing and managing change in the company so
that it can enjoy high profit margin (Bush, Bell and Middlewood, 2019). The culture is
significant because it helps in building strong relationship among individuals thereby reducing
employee turnover ratio and increase their presence in the company. Furthermore it can be
understand that the culture is also important because it reduce chance of conflict and promote
free flow of information thereby leading accepting of transformation in organization structure so
that services can be provided to patient in limited time frame.
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Task 2
Case study analysis
NHS is a medical and care service that everyone living in the UK can afford without
having to pay full amount of service. NHS with changing environment, expansion of its
operation and delivering services to more and more patient has decided to make changes in its
organisation structure. So that newly and existing talented employees are aware of the task and
responsibilities that they need to be performed without any confusion and further delay for
fruitful outcome.
There are various factors that trigger NHS to implement the changes pertaining to
organisation structure such as lot of confusion among employees related to task, responsibilities
that they need to be completed. Company through definite organisation structure is held
accountable and responsible particular individuals rather than blaming each other for no
performing their respective duties. Moreover, NHS realised the need to connect with the
customers or provide more quick services influence that it need to make change in its
organisation structure through allotting new roles and responsibilities to each team member for
their respective task. The company is facing challenge pertaining to managing range of people
within organisation that has resulted in motivating manager to bring structural changes so that
they can be coordinate and manage to complete their task for specific objectives (Connolly and
et.al., 2017). Thus, the company through restructuring its organisation structure can easily
communicate range of information to its employees, and customers in more effective manner so
that the end goals can be achieved. Apart from this, the other trigger was that market changes as
company with growing its business operation need to make changes in its organisation structure
so that it can quickly adapt itself as per situation and circumstances. Rather than resisting the
same for benefits of firm. Therefore, company in order to improve its efficiency and way of
working through reducing the wastage of time, chance of conflict has plan to make organisation
structure change.
Grundy’s theory of change
The theory speaks about three varieties of change:
a) Smooth Incremental: It evolve slowly in a systematic and way which is predictable. It
however became common in 1990s. Likewise the NHS firstly make employees aware
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