Leadership and Management in Health and Social Care

Leadership and
Management

Introduction
In the present scenario, to bring changes in the organisation time to time is highly
important as per the changing needs of customers. Today, the business environment is
dynamic as well as in every sector, competition is increasing at a fast pace. Therefore, in
health and social care sector also, to bring changes in the organisation to survive with
sustainability is vital. For the same, effective leadership and management are required. In
the present report, the firm NHS is selected with reference to which various concepts
related change management as well as leadership and management will be studied.

Change scenario related to health and
social care delivery in the 21st Century
 In 21st century, the scenario related to deliver health and social care is changed to a high
extent.
 Earlier, it was just to deliver the treatment with required services and charging
particular fees for the same.
 However, in today’s era, main focus of care homes like NHS is completely on the
patient.
 Now-a-days, main emphasis is on rendering safest and highest quality care and
ensuring that the patient will get recovered soon.

Issues related to change management and its
application to Health and Social Care
At the time of bringing changes and applying the same in health social care entity
like NHS, number of issues occur among which some are like:
 Rigidness of workforce to not accept the changes
 Lack of change and health care professionals
 Lack of expertise needed to undertake professional tasks
 Lack of knowledge among employees regarding the importance and need of change
 No desire of losing comfort zone