Leadership and Learning Organizations

LEADERSHIP AND LEARNING ORGANISATIONS
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Executive summary
In this report, different theories, models and frameworks of learning organizations re-
discussed in a proper way. Whole report is structured on commonwealth bank of Australia,
which can face different ethical issues and scandals at past. This has impacted on reputation
and revenue collection of this company. Different ethical issues and scandals of these
banking organizations are discussed in this report. In addition, barriers to learning in this
organization are analyzed in a proper way. Different corporate social responsibilities of this
firm are discussed and other CSR policies recommended. Recommendations are also given to
become an ethical learning company. At the end of this study, conclusion has been drawn
from the overall discussion.
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Table of Contents
1.0 Introduction..........................................................................................................................4
1.1 Background of company...................................................................................................4
2.0 Learning organization Process.............................................................................................4
2.1 Structural roles of organizational learning.......................................................................4
2.2 Applying Learning organizational models.......................................................................5
3.0 Evaluation of ethical issues..................................................................................................6
4.0 Assessment of ethical scandals............................................................................................6
5.0 Evaluation of current barriers...............................................................................................7
6.0 Recommendation for becoming ethical learning company..................................................8
6.1 Analysis of needs..............................................................................................................8
6.2 Ethical training plan..........................................................................................................8
6.3 Implementation.................................................................................................................8
6.4 Evaluation.........................................................................................................................9
7.0 CSR programs......................................................................................................................9
8.0 Conclusion............................................................................................................................9
Reference list............................................................................................................................10
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1.0 Introduction
Learning organization refers to companies that provide opportunities to all active members to
learn consistently in order to improve professional and personal skills. Commonwealth Bank
of Australia is continuously transforming their leadership styles and organizational structure
for ensuring learning of its employees. This study focuses on the evaluation of leadership and
business management of the Commonwealth Bank.
1.1 Background of company
Commonwealth Bank of Australia (CBA) is a multinational bank and its headquarter is
located in Sydney, Australia. At present they have 51800 employees those who perform
different duties worldwide (Commbank.com.au, 2019). Different services provided by this
organization include financial services, business institutional banking, and funds
management. This organization is considered as largest firm that is enlisted in ASE
(Australian stock exchange). Main vision of this banking organization is to secure and
enhance wellbeing of customers by providing excellent financial service. Hence, they have
built a customer-focused culture by increasing their sense of responsibility. They try to follow
participative leadership style that helps to impart knowledge to employees.
2.0 Learning organization Process
2.1 Structural roles of organizational learning
Organizational structure of CBA contributes to the learning process of their employees. As
opined by Rahim (2017). Clear understanding of roles, as well as responsibilities, helps
leaders to support organizational learning of members of organizations. Proper guidance of
leaders helps to learn of their subordinates and this aspect helps this organization to achieve
goals of their business. Executive director of finance department has mentioned that
leadership is all about developing and managing team. Leaders of this firm choose and place
right people for appropriate designations (Commbank.com.au, 2019). After that leaders of
this firm provide guidance to employees and encourage them to learn new skills.
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