Management and Leadership Styles in a Specific Service Sector

LEADERSHIP
AND
MANAGEMENT

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK A...........................................................................................................................................1
P3 Management and leadership styles in a specific service sector........................................1
M1 Management and leadership styles in a service sector organisation in relation to
organisational structure and culture........................................................................................3
D1 A specific organisation current management and leadership styles.................................4
P4 Internal and external factors that influence management styles and structures................5
M2 Internal and external factors that influence management styles and structures in selected
service organisation identifying strengths and weakness.......................................................7
D2 Influence on specific management styles.........................................................................8
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................9

INTRODUCTION
Management means controlling or dealing with people or resources. However, This
report highlights the management and leadership styles of Travelodge which is second largest
hotel established in UK. Further, the report frames the management and leadership styles of
company like Autocratic, Democratic, Laissez-Faire and paternalistic in relation with
organizational structure like hierarchical and organizational culture which is explained through
Handy's model of culture which includes four cultures of an organization (Aronson.2015).
Eventually, the company also frames the which organization culture will suit the leadership style
of company.
TASK A
P3 Management and leadership styles in a specific service sector
Management is a system that involves the process of planning, organizing, staffing,
leading and controlling the efforts of personnel to achieve the organizational objectives. On the
other hand, leadership is process of encouraging the team members to work towards the
achievement of organizational objectives (Schnackenberg, and et.al., 2016).
Autocratic leadership Style is a means of controlling the entire leadership decisions of
the company without consulting with their subordinates where the role of employer is directing
their personnel regarding the task they have to perform and the role of employee is to follow the
instructions regarding the task to be completed. Simultaneously, there is Democratic Style
which allows their subordinate to involve in a decision making process of company.(Abubakar
and et.al., 2017) Thus, through this style the role of leader boost up the morale of employees by
considering their ideas and opinions in decision making process of company and wherein the role
of employee is to participate in choice making procedure and suggest their opinions for
accomplishing the goals. On the other hand, there is Paternalistic Leadership under which the
leader assumes that his feature is paternal i.e., he believes that he knows the best. In this style of
leadership, the relationship between the leader of the company and his personnel is similar to the
connection among the top member and the contributors of the family (Tubin, and et.al., 2015).
The leader directs and protects their employees as participants of circle of relatives.

Further, there is Laissez-Faire Leadership Style wherein Free-rein leaders of company
keep themselves away from responsibilities and passes on the duty for choice-making to his
subordinates and takes a minimum of participation in management decisions. In this leader does
not provide any instructions and allows the personnel to set their own goals and deals with the
challenges in their own way. (Burke, 2015). Leaders of Travelodge hotel implies to Laissez-
Faire Leadership Style where each personnel in the company when left to himself will put all
their efforts towards their task and thus, maximum effects can be accomplished. In this style of
leadership, the of leader is to provide duties to employees to perform their task on their own and
the role of personnel is to fulfill their work on their and achieve their objectives. In accordance
with this role is to provide subordinate with pleasant working situations and fringe blessings and
due to which they expect that employees will work more efficiently out of benefits that are
provided to them (Dulewicz, 2015)
Basis Leader Manager
Role Leader of Travelodge is an
individual person who
encourage and engage
employees in achieving the
objectives of an organization
Manager of Travelodge is a
person who manages and takes
the responsibility of important
aspects of different projects or
tasks.
Characteristics Leaders of Travelodge are
people oriented i.e. they are
emotionally aware about the
feeling of personnel.
Manager of Travelodge
communicate on a frequent
basis by providing proper
feedback regarding the
performance.
Functions Leaders of Travelodge
develops the motivation and
morale of workers towards the
achievement of goals.
Manager of Travelodge
performs 5 major functions i.e.
planning, organizing, staffing,
directing and controlling.