Leadership and Management for Service Industries
VerifiedAdded on 2022/11/28
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AI Summary
This document discusses leadership and management in service industries, focusing on classical management theories, the role of leaders and leadership styles, and the review of leadership styles in the service sector. It also explores the internal and external factors that influence management styles and provides insights into the hard and soft leadership skills required in the service sector. Additionally, it discusses future management and leadership skills and compares different service industries.
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