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Leadership and Management for Service Industries

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Added on  2022/11/28

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This document explores the role of leadership and management in service industries, specifically focusing on Hilton Hotel. It assesses various classical management concepts, identifies sustainable leadership forms, and analyzes external and internal factors that influence sustainable leadership. The document also discusses current management and leadership styles, future skills required in the service sector, and the importance of sustainable management and leadership skills in achieving success using sustainable tourism strategies.

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