Leadership and Management for Service Industries

LEADERSHIP AND
MANAGEMENT
FOR SERVICE
INDUSTRIES

Table of Contents
Introduction.................................................................................................................................................3
Main Body...................................................................................................................................................3
P1 Assessment of different classical management theories applied in hospitality industry.....................3
P2 Role of the leader and different leadership styles in hospitality industry...........................................4
P3 The management and leadership styles...............................................................................................5
P4 The internal and external factors that influence management styles and structures of the company...5
P5 Current management ‘hard’ and soft’ leadership skills.......................................................................6
P6 Future management and leadership skills required by the hospitality industry...................................7
P7 Change management system and their comparison in different service industry................................8
Conclusion...................................................................................................................................................8
References...................................................................................................................................................9

Introduction
Leadership and management in the business helps in expanding the marketshare of the
business it helps in fostering the exhibition of the business so that benefit of the business can be
expanded in the marketplace. leaders of the business helps in spurring the workers by giving
them legitimate direction with the goal that development of the business can happen in the
marketplace assuming the business won't foster its administrations it influence the income
producing force of the organization in the market because of which generosity of the business
will likewise get influenced in the commercial center. appropriate administration in the business
helps in keeping a solid work space in the business so generally execution of the organization
can get improved and request of the business can likewise get created on the lookout. pioneers
helps in keeping up the appropriate administration in the business they train the workers
according to the requirements of the clients so items and administrations of the business can get
created pioneer helps in improving the administrations of the business so that more benefit can
be acquired. Radisson Blu is one of the top accommodation industry in the London It was
created in 1909 and headquarted in Minnetonka, Minnesota US It helps in giving the best sevices
to the economy with the goal that clients loyality of the business can be expanded. its demand is
more in the market when contrasted with other industry. There are different contenders of the
Radisson in the economy yet they plan their procedures appropriately with the goal that they
can't confront any misfortune in the business. In this report it's anything but an investigated that
how that how administration and the board helps in the development of the business in the
marketplace (O’Connor, 2020).
Main Body
P1 Assessment of different classical management theories applied in hospitality industry
Classic business theory basically helps to increase a company's profits in the market. This
theory can be used by managers to carry out business activities and increase the overall profit of
the business in the market. The main purpose of all organizations is to increase the profits of the
business so that the long-term survival of the business takes place in the market. There are three
management theories related to classical management theory: Henri Fayol's administrative
theory, Max Weber's bureaucratic theory, and Frederick Taylor's scientific management theory.
Based on this theory, the work of the organization is divided into three departments. Top
management can develop business strategies in the market and achieve the business goals of the
economy. The second part manages the activities of intermediate levels of supervisors and
enables business growth to take place in the market. And the last sub-manager can manage the
outcome of the business, achieve it properly in the target business of the business, and increase
the profit of the business. The three theories of classical management are discussed below
(Banjica, 2020).
Scientific management theory: This theory helps workers and representatives persuade them to
utilize the logical technique in their business so the exercises of the business can be done all the